FEDERAL SUPPLY SERVICE Federal Network Systems LLC - Verizon

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- Penetration Analysis Ethical Hacking - Security Assessment - Security Design - Security Implementation - Security Policies and Procedures - Internet Security - Managed Security Products and Services - Virtual Private Networks. Engineering Services. FNS program managers routinely handle complex programs requiring staffing, execution, monitoring, reporting, and re-engineering customers' processes to ensure that IT network designs meet current and future goals and objectives. At customer facilities, FNS professionals provide site design, configuration management, preparation, and installation of internetworking solutions that will meet customer needs in the new millennium. FNS also offers a suite of back-office services that include network management, invoicing, billing, and operations support. Support Services. The people who best understand networking provide our substantial support services. We can identify potential issues before they develop, guiding customers' staff through maintenance and operations, and troubleshooting problems quickly and efficiently. FNS offers a comprehensive suite of support services, including the following: - Hardware Maintenance and Instruction Support - Network Modeling and Performance Assessment - End-User Help Desk and Customer Support Today, FNS provides network support in the areas of operations, maintenance, engineering, and program management for DISA’s IP router networks, ATM networks, GCCS networks, the Treasury Communications System, and other mission-critical Government and commercial networks. Our customers have been highly satisfied with our contract performance, as evidenced by the longevity of continual support (since 1985 with Treasury, since 1982 with DISA, and before that with DARPA), and high praise from our customers (including numerous letters of commendation to both the corporation and individual employees). Additionally, DISA, the DARPA JPO, Treasury, and other customers have recognized our company for its efforts in inserting leading-edge technology into networks, and successfully integrating this technology with legacy systems and network components. Information Management. FNS develops and implements advanced database and information systems to support distributed applications over secure networks. Our extensive experience in all the technologies integral to effective database and information management includes: - Database design and implementation - Software architecture and development - Systems implementation and integration - Inter/intranetworking - Networking security Information Security. FNS conducts research and development on high-value or difficult information security problems. We solve complex security problems not yet addressed by the commercial sector. Our research and development efforts encompass many significant security programs and critical research areas, such as Information Assurance, Protocol Design, and Security Policy Specification and Management. Networking. FNS leading-edge research advances the state of the Internet; our practical solutions enhance the reliability of wide area networks; and our advanced technologies enable information distribution, mobile tactical networking, and communications connectivity network management. Verizon is dedicated to the task of bringing our extensive portfolio of Information Technology products and services to the United States Government. Verizon is particularly interested in supporting our DOD and Home Security Agencies. It is our desire to win the confidence of the United States Air Force through consistent excellent performance and client satisfaction. We thank you for taking the time to consider our statement of interest. We look forward to meeting with the Air Force Pentagon Communications Agency to provide more information about our new Verizon. Verizon Data Center Installation. Verizon uses a staged migration approach by data center and by platform. With this approach, we can migrate one data center at a time and, within that data center, we migrate the mainframe environment first, then the midrange, and finally the other servers. For certain small servers, such as NT servers, we advise working with the customer during due diligence to determine the best approach for the customer’s location and operational management.
To facilitate the migration, Verizon can purchase or lease swing equipment. This allows the initial migration of processing, so that the customer’s existing equipment can be relocated to the Verizon IT environment. After all migrations are complete, we can dispose of the swing equipment or use it as a replacement for existing equipment. Network monitoring would be migrated during the initial moves. Verizon understands the personal impact to individual employees affected by an outsourcing transition. We also understand how important knowledge retention is with a transition. We make every effort to ensure that customer employees involved in this process are treated honestly and fairly, and that critical operational knowledge is not lost in the transition and migration process. As the migration of each data center is completed, Verizon may offer certain key employees positions with Verizon. Verizon Data Center Operations. Data center operations encompass the services associated with the execution of customer test and production online and batch applications. Data center operations occur 24 hours a day, 7 days a week, and provide the services needed to ensure customer applications are available and functioning as business needs dictate. Operations support includes the ongoing maintenance and monitoring activities required to ensure that the data center operation runs smoothly and efficiently. Verizon recognizes that preventive maintenance is an important and necessary part of a successful data center processing operation. We adhere to monitoring and maintenance procedures that keep all hardware operating at peak performance levels and efficiencies. Our maintenance procedures can be tailored for each device type and their respective maintenance requirements. Regularly scheduled maintenance avoids disruption to the customer’s business processing requirements. Additionally, regular reports are produced through maintenance procedures and processes that reflect the potential for, or actual development of, problem areas. Verizon operators are onsite 24 hours a day to proactively monitor system performance and to diagnose and resolve any problems that might occur. Issues, concerns, or problems with the customer’s processing environment are logged as they occur. Established procedures are used to diagnose and resolve the problem, or to dispatch the problem to the appropriate support organization. Our responsibility is to ensure that there is no disruption to the customer’s production environment. Verizon IT uses SunSPARC stations to monitor and control customer system activities. These multitasking workstations allow us to monitor numerous systems and enable our operators to carry out and control tasks simultaneously. Verizon IT maintains system integrity by automating such functions as: - Console message traffic - Started task management (start, stop, and ABEND notification) - Online system performance - Online system management - Batch processing resource connection management (start, stop, and failure notification) - Batch processing automation (dataset triggers and schedule manipulation) - Exception message trapping and global notification - Message trapping and reformatting for specific purposes Verizon has used various automation tools for more than 30 years, enabling an efficient data center operation that benefits the customer. Verizon Maintenance. Preventive maintenance is vital to a successful data processing operation. Verizon IT establishes and adheres to monitoring and maintenance procedures that keep all hardware operating at peak performance levels and efficiencies. The maintenance procedures employed depend on the device, maintenance requirements, outage schedules, and information reflected in reports that demonstrate the potential for, or actual development of, problem areas. If a problem is identified, the maintenance procedures and schedules take into account the risks and potential disruption to the customer’s operating environment, before determining the best course of corrective action. These activities ensure that customer hardware and system software continue running smoothly. Verizon Managed Network Solutions (MNS). Managed Network Solutions is a family of services that allow customers to let Verizon manage their increasingly complex voice and data networks. We can help
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Page 9 and 10: the contract, based on the potentia
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Page 19: 11 INVOICES The Contractor, upon co
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Page 27 and 28: - Security Awareness Training. Awar
Page 29 and 30: Please note that installation optio
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FEDERAL SUPPLY SERVICE Federal Network Systems LLC - Verizon

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