FEDERAL SUPPLY SERVICE Federal Network Systems LLC - Verizon

More documents

Recommendations

Info

the network. Verizon engineers, experienced in troubleshooting network hardware, software, and LAN/WAN protocols, perform problem analysis and, if necessary, actively work with maintenance personnel to ensure quick solutions. SiteWatch Configuration Management offers analysis reports to help enhance network performance, and configuration data storage for backup purposes. Verizon monitors all network faults on devices covered by the customers' contracts. If faults occur, skilled, experienced Verizon engineers correct them. SiteWatch Configuration Management also collects reports on network performance, and stores configuration data for backup purposes. Quarterly, Verizon engineers analyze network reports and offer suggestions on how to improve network performance. Verizon Network Operations Centers (NOCs) store all configuration data for backup and change control configuration, on a regularly scheduled basis. In case of device or configuration loss, Verizon reloads the configuration as part of service restoration. Available services include: - Verizon MNS Web site access - Preferred vendor Web site access - Flexible CPE Maintenance Option - Software maintenance - Systems documentation - 24x7 phone support and troubleshooting - Web-based trouble ticketing - Verification of restorative action - Remote troubleshooting - Fault monitoring and detection - Carrier management - Customer notification - Web-based performance reports - Performance analysis - Configuration management. Voice Services Verizon offers a complete range of basic and advanced communications products and services to meet the voice, video, data, and IP-related needs of its customers. These include business phone lines, Internet access, data services, long distance, pay phones, enhanced calling services, telecom equipment, and more. Capabilities include: • Managed Voice Service (MVS) A solution that allows customers to let Verizon manage their voice communications. With the feature functionality of a PBX and the flexibility of Centrex, Verizon gives customers the ability to focus on their core business competencies. We can help by letting them use their capital to invest in their business, not in their communications network. We own (hold paper, pay taxes) and maintain the network, and the customer pays a simple monthly rate per port for their PBX service, maintenance, and Moves, adds, and changes (MAC). As technology evolves, customers have the ability to renegotiate their contracts to take advantage of new communications products and services. • WAN Solutions Private Line, Frame Relay, ATM, SONET, DWDM, Gigabit Ethernet, (Local and Long Distance service) • Network Integration Integration, Consulting, and Managed Services • IP Solutions Dedicated and Dial Internet Access; Web Development, Hosting, and Management; Security Services; and Messaging • LAN Solutions Intelligent Wiring, Routers, Hubs and Switches, Installation, Maintenance, and Repair • Voice Access and Transport • Voice Switching Solutions Local, DID/DOD, Integrated Services Digital Network (ISDN) PRI/BRI, IntraLATA and InterLATA Toll, Voice over IP (VoIP), and Value Added Services Centrex, PBX, KSU, IP-PBX, Voice Processing, I/M&R, Converged CPE
Please note that installation options vary depending upon location, equipment manufacturer, and type. Locations such as Texas and the tri-state area also have a local Verizon installation/maintenance organization option, as well as National-based service. Video Teleconferencing Business travel has decreased dramatically. Videoconferencing provides the real-time experience of a physical meeting. Verizon can offer all of the video CPE–camera, monitor, codec, audio, and system control device–as well as the network, for a total videoconferencing solution. Infrastructure and Cable Installation Verizon Enterprise Network Consulting Services. Verizon's Enterprise Network Consulting Services are value-added planning services designed to assist customers in the strategic planning and design of their enterprise networks. From wide, local, and metropolitan area networking, to remote access, to address management, to convergence, Verizon experts are prepared to assist customers in any of the following disciplines: • Network Architecture & Planning. Verizon Network Architecture and Planning services help enterprise customers closely align their technology initiatives with their business objectives. Utilizing a phased approach, Verizon engineers develop an architecture and technology roadmap to guide customers from legacy to next-generation networks in support of their business objectives. Verizon engineers start by conducting a high-level assessment to gain an understanding of the current network. Next, through an interview process and review of customer planning documents, architectural goals are defined and prioritized. In the next phase, architecture alternatives are defined and evaluated, and a recommendation developed. Lastly, a transition plan to guide the customer through the migration is assembled. An executive briefing describing the process and results is provided to the customer. • Network Design. A comprehensive design should not be underestimated in any construction or development effort, whether it is the construction of a new building or the development of a new product. Enterprise networks are no different. To implement a scalable, reliable, robust network to meet business objectives and maximize return on investment, a formal network design is a must. It has been common in the past to pull together network designs without thorough requirements gathering, and almost as a result of technology selection, rather than a prerequisite, often at little or no cost. However, this lack of emphasis has resulted in networks that do not fulfill business requirements and do not meet expectations of technology executives. Verizon Network Design Services assists enterprise clients in developing detailed network specifications and implementation tactics, to serve as the basis for scalable, robust, and reliable network solutions. These specifications for the physical, logical, and operational infrastructure are developed with consideration of how the new technology will integrate into the existing network, and with an eye to ensuring that the design supports the architecture and technology roadmap. Maximizing the return on investment starts with a solid foundation in architecture, and is only possible with a comprehensive network design. • Network Assessment Services. Network Assessment services improves the return on IT investment by maximizing the efficiency of the network infrastructure, and planning for future growth in a logical and disciplined manner. Whether the assessment focuses on network inventory, performance, reliability, availability, or all of the above, Verizon engineers utilize proven methodologies and stateof-the-art tools to ensure a meticulous audit of the enterprise network according to the objectives identified at the onset of the engagement. The Network Assessment is often the starting point for a new technology implementation initiative, and ensures the accuracy of the planning baseline, such that new initiatives are built on a solid foundation. The focus of the network assessment typically includes any combination of the following areas: - WAN/ MAN/ LAN topologies - Network operating systems, gateways, protocols - General throughput/ capacity - Bottlenecks, problem area identification - Network management capabilities - Operations and Administration procedures
Page 1 and 2: FEDERAL SUPPLY SERVICE AUTHORIZED I
Page 3 and 4: INFORMATION FOR ORDERING OFFICES AP
Page 5 and 6: 8. Trade Agreements Act of 1979, as
Page 7 and 8: 13.1 FEDERAL INFORMATION PROCESSING
Page 9 and 10: the contract, based on the potentia
Page 11 and 12: c. The Contractor agrees to provide
Page 13 and 14: Simulation of thirteen different se
Page 15 and 16: TERMS AND CONDITIONS APPLICABLE TO
Page 17 and 18: ceiling price for individual tasks
Page 19 and 20: 11 INVOICES The Contractor, upon co
Page 21 and 22: To facilitate the migration, Verizo
Page 23 and 24: - Enterprise Performance. High-avai
Page 25 and 26: Security Services (Antivirus progra
Page 27: - Security Awareness Training. Awar
Page 31 and 32: B7. Sustaining Engineer B8. Junior
Page 33 and 34: A. MANAGEMENT (A1-A3) These positio
Page 35 and 36: independently and lead large techno
Page 37 and 38: (3) Education and Other Requirement
Page 39 and 40: corporate Information Management gu
Page 41 and 42: evaluations for vendor equipment. A
Page 43 and 44: (a) Substitution. Two (2) to four (
Page 45 and 46: analyses to provide comparative dat
Page 47 and 48: (a) Substitution. Education may be
Page 49 and 50: (a) Total Experience. Five (5) year
Page 51 and 52: efinements, reducing operating time
Page 53 and 54: (1) Experience Requirements: (a) To
Page 55 and 56: Federal Network Systems LLC (FNS) C
Page 57 and 58: Federal Network Systems LLC (FNS) C

FEDERAL SUPPLY SERVICE Federal Network Systems LLC - Verizon

Create successful ePaper yourself

Delete template?

Save as template?