MSc Computing distance learning - Staffordshire University

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What about actual contact details? Award Programme Manager: Mrs Diane Bishton Tel. 01785-353272 e-mail d.k.bishton@staffs.ac.uk Award Leader Mr Jonathan Westlake Tel. 01782-294618 e-mail j.c.westlake@staffs.ac.uk Award Administrator Mrs Lynn Hawthorne Tel: 01782 294026 Faculty Student Advisor Mrs Janice Kalisz Tel: 01785-323345 email l.m.hawthorne@staffs.ac.uk email j.c.kalisz@staffs.ac.uk Module Tutors Contact details for each module tutor are made available through Blackboard. In contacting a module tutor please follow the protocol below: In contacting staff we would request that STUDENTS use the following protocol: URGENT enquiries/messages, PREFERABLY use email - including the word URGENT at the beginning of the message title and copying the message to j.c.westlake@staffs.ac.uk OR telephone +44 (0)1782 294 618. Telephoning between 9.00 and 5.00 (UK time) may enable you to speak to the relevant person directly. At other times, it may be possible to leave a message. OTHER enquiries/messages that are not urgent use email, fax or telephone if discussion is necessary. The standards that WE will aim to follow in dealing with enquiries are: URGENT enquiries/messages will be replied to as soon as possible but normally within a maximum period of 24 hours of the message being received. All urgent emails/messages sent over the weekend will be dealt with as soon as possible on Monday morning. OTHER non-urgent enquiries/messages we will normally reply within 72 hours of the message being sent. 28
Is there a counselling service? Yes, the staff here will listen and advise students when a problem is raised. Contact the Award Leader or the Faculty’s Student Advisor in the first instance. Does a student have a personal tutor (Academic Guidance Tutor)? The University has a Personal Tutoring policy for full- and part-time students on campus. http://www.staffs.ac.uk/images/personaltutoringpolicymaster_tcm68-23143.pdf However, experience with the delivery of awards off campus has shown that students benefit more from being allocated an Academic Guidance Tutor and all module tutors are expected to fulfil this role. Students also have access to additional contacts within the Faculty with whom any concerns could be raised, such as the Award Leader, Award Administrator or Award Programme Manager. What about the university’s mental health policy? According to a report published by the World Health Organisation (2001) it is estimated that one in four people will experience mental health difficulties at some point in their lives. Despite such a significant number of people experiencing these difficulties there is still much stigma attached to these issues and those affected by them. Staffordshire University is keen to reduce this stigma and to create an environment for study in which students feel free to access support wherever it is needed. With this in mind the University has produced a Student Mental Health Policy, which it hopes will help raise awareness and understanding of these issues as well as providing a reference guide for staff and students who may be supporting students experiencing mental health difficulties. To complement this policy, the University offers ongoing training to its staff around the issues of mental health and also runs various promotions, such as World Mental Health Day, in order to raise awareness of these issues throughout the University community. Students can read about the services that are available for support within the University by visiting the Student Support website at: http://www.staffs.ac.uk/courses_and_study/student_services/mature_support/ The Student Mental Health Policy can also be accessed on the web at: http://www.staffs.ac.uk/assets/student_mental_health_tcm44-26793.pdf 29
Page 1 and 2: Faculty of Computing, Engineering &
Page 3 and 4: 7 Contacts and communication How ar
Page 5 and 6: 1 Award details and overview How to
Page 7 and 8: See the Staffordshire University Po
Page 9 and 10: L M (7) Teaching Block 2 (12 weeks)
Page 11 and 12: 2 Specifics of e-learning awards Ho
Page 13 and 14: What is ‘module material’? A co
Page 15 and 16: CE01066-7 Software and hardware app
Page 17 and 18: • Procedures and practices includ
Page 19 and 20: Most people experience unforeseen e
Page 21 and 22: the UK Disability Discrimination Ac
Page 23 and 24: Any claim is considered by the Facu
Page 25 and 26: the award with modules in a referra
Page 27: 7 Contacts and communication How ar
Page 31 and 32: What if a student wishes to complai
Page 33 and 34: 11 Appendices Appendix 1: Internet,
Page 35 and 36: Appendix 2: Assessment criteria Ass
Page 37 and 38: Appendix 4: EXTRACT FROM CPHC MASTE
Page 39 and 40: Appendix 6: Learning Outcomes shown

MSc Computing distance learning - Staffordshire University

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