HIGHWAYS AND ENGINEERING - Barnsley Council Online
HIGHWAYS AND ENGINEERING - Barnsley Council Online
HIGHWAYS AND ENGINEERING - Barnsley Council Online
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HOW YOU CAN HELP US...<br />
Please help us by reporting any problems in<br />
relation to the services we provide.<br />
When reporting problems it helps us if we<br />
know exactly what and where the problem<br />
is. Therefore please could you provide road<br />
names, landmarks, house numbers, street<br />
light column numbers or any other features<br />
that may be near the location.<br />
We ask that you be patient by allowing us<br />
sufficient time to investigate. We want to<br />
know what you think about our services<br />
and the work we do as we are constantly<br />
working to improve our service - so<br />
If you have any suggestions on how we<br />
can improve, we’d like to hear from you.<br />
If you are happy with the service you’ve<br />
received, please let us know and we’ll<br />
pass on your compliments to the staff<br />
concerned.<br />
And<br />
If you have a complaint, we need to<br />
know so that we can take any necessary<br />
action to put things right.<br />
If you want further information on our<br />
complaints procedures please ask for<br />
our leaflet.<br />
You can complain using any of the ways<br />
listed in the ‘How to Contact us’ section<br />
of this booklet.<br />
6<br />
O U R C O M M I T M E N T T O Y O U
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