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Management Leadership in Occupational Safety and Health

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<strong>Management</strong> <strong>Leadership</strong> <strong>in</strong> <strong>Occupational</strong> <strong>Safety</strong> <strong>and</strong> <strong>Health</strong><br />

Po<strong>in</strong>t 2: Involv<strong>in</strong>g workers<br />

<strong>and</strong> their constructive engagement<br />

The two-way process of <strong>in</strong>volv<strong>in</strong>g workers <strong>and</strong> their<br />

constructive engagement is important <strong>in</strong> the success<br />

of management <strong>in</strong>itiatives.<br />

Employers, accord<strong>in</strong>g to EU law, must consult their<br />

employees about health <strong>and</strong> safety. This <strong>in</strong>cludes:<br />

provision of <strong>in</strong>formation; <strong>in</strong>struction <strong>and</strong> tra<strong>in</strong><strong>in</strong>g;<br />

<strong>and</strong> engag<strong>in</strong>g <strong>in</strong> consultation with workers <strong>and</strong> their<br />

representatives. Depend<strong>in</strong>g on national requirements,<br />

employers may be required to establish safety<br />

committees <strong>and</strong> the post of workers’ representative.<br />

Worker participation helps to establish a culture<br />

of dialogue. Workers <strong>and</strong> their representatives are<br />

encouraged to take part <strong>in</strong> health <strong>and</strong> safety decisionmak<strong>in</strong>g.<br />

Some employers have found benefits <strong>in</strong> go<strong>in</strong>g<br />

beyond these legal obligations. They encourage active<br />

health <strong>and</strong> safety <strong>in</strong>volvement on a daily basis <strong>and</strong> also<br />

<strong>in</strong>clude workers <strong>in</strong> additional forums such as work<strong>in</strong>g<br />

groups on specific topics.<br />

Effective upward communication is key — workers are<br />

listened to <strong>and</strong> what they say is acted upon. Equally<br />

importantly, workers accept their responsibility to follow<br />

the health <strong>and</strong> safety rules at the workplace, <strong>and</strong> are<br />

engaged with management <strong>in</strong> a constructive <strong>and</strong> helpful<br />

way. This two-way process creates a culture where<br />

relationships between employers <strong>and</strong> workers are based<br />

on collaboration, trust <strong>and</strong> jo<strong>in</strong>t problem-solv<strong>in</strong>g. And<br />

once established this culture has the potential for health<br />

<strong>and</strong> safety improvements.<br />

Direct worker participation should not be seen as<br />

an alternative to a system of workers’ representatives.<br />

They are two different avenues which can be used<br />

effectively, <strong>in</strong> l<strong>in</strong>e with national frameworks <strong>and</strong> the<br />

specific characteristics of the workplace.<br />

Benefits of this collaborative culture may <strong>in</strong>clude lower<br />

accident rates, cost-effective solutions <strong>and</strong> a more<br />

productive workforce. These may <strong>in</strong> turn lead to lower<br />

absentee rates <strong>and</strong> better control of workplace risks.<br />

Employee <strong>in</strong>put is especially valuable dur<strong>in</strong>g:<br />

• risk assessment;<br />

• development of policies <strong>and</strong> <strong>in</strong>terventions;<br />

• provision of pert<strong>in</strong>ent observations dur<strong>in</strong>g tra<strong>in</strong><strong>in</strong>g<br />

<strong>and</strong> implementation.<br />

‘Worker participation helps to establish<br />

a culture of dialogue. Workers <strong>and</strong><br />

their representatives are encouraged<br />

to take part <strong>in</strong> health <strong>and</strong> safety<br />

decision-mak<strong>in</strong>g.’<br />

EU-OSHA — European Agency for <strong>Safety</strong> <strong>and</strong> <strong>Health</strong> at Work | 13

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