KNOWLEDGE CREATION AND DIALECTICS

In addition, the hypertext organization serves as a “clearinghouse”
for new knowledge generated within the hierarchy and the task force.
Knowledge generated in these two structures is recategorized and
recontextualized in a “knowledge base” for the entire organization. The
distinguishing feature of the hypertext organization, which does not exist
as an organizational entity, is the ability for organizational members to
go in and out of multiple contexts or structures. In this respect, the
hypertext organization (C) recontextualizes the knowledge generated in
the hierarchy (A) and the task force (B).
Moreover, the hypertext organization also serves as a
“clearinghouse” for new knowledge generated outside the organization.
It is an open system that features continuous and dynamic knowledge
interaction with consumers and companies outside the organization. It is
equipped with the capability, for example, to collect new trends in
consumer needs or generate new product concepts with other companies.
It allows interorganizational knowledge creation (a topic we will discuss
in Chapter 8) to take place as well.
HIROTAKA TAKEUCHI AND IKUJIRO NONAKA: KNOWLEDGE CREATION AND
DIALECTICS (0507; p. 21 )