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competence development of logistics centers

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<strong>competence</strong> <strong>development</strong> <strong>of</strong> <strong>logistics</strong> <strong>centers</strong><br />

6. the company functions at a non-sustainable basis and loses customers<br />

7. labor deficit and recruiting based on false <strong>competence</strong> do not answer to the<br />

demands<br />

8. humane factors are underrated in the expense <strong>of</strong> work well-being and the<br />

<strong>competence</strong> and silent information disappear<br />

9. <strong>competence</strong> is not managed, future demands are left unnoticed when the<br />

existing <strong>competence</strong> does not answer to the company’s actual needs<br />

10. a weakening in worker well-being and the resulting effect on pr<strong>of</strong>itability<br />

Competence <strong>development</strong> emphases and actions<br />

for warehouse workers<br />

The emphases in the warehouse workers’ <strong>competence</strong> <strong>development</strong> is on the following<br />

factors (TOP 10 <strong>development</strong> targets):<br />

1. understanding the overall picture<br />

2. updating and maintaining warehouse process<br />

3. maintaining core <strong>competence</strong> and utilizing good practices<br />

4. quality control and follow-up in the different stages <strong>of</strong> the process<br />

5. sustainable <strong>development</strong> and social responsibility<br />

6. stakeholder cooperation enforcement<br />

7. utilizing technology and <strong>competence</strong> <strong>development</strong><br />

8. usage <strong>of</strong> systems, applications, equipment etc. as a matter <strong>of</strong> routine and as<br />

process supporting factor<br />

9. sharing multi skills and silent information; procedures, <strong>competence</strong><br />

strengthening<br />

10. work well-being<br />

The success in the <strong>competence</strong> <strong>development</strong> requires the following actions to be fulfilled<br />

(TOP 10 <strong>development</strong> actions):<br />

1. understanding the overall picture and own role in the entity; orientation, job<br />

circulation<br />

2. orientation in different areas <strong>of</strong> operating environment<br />

3. process clarification; developing the familiarity with different stages <strong>of</strong> the<br />

process and products/ services/ documents. Utilization <strong>of</strong> the information<br />

inside the system<br />

4. maintaining storage places and products’ and services’ basic information in<br />

the inventory management system<br />

5. quality control<br />

6. reacting to, anticipating and utilizing the sustainable <strong>development</strong> and social<br />

responsibility demands<br />

7. technology and system training<br />

8. <strong>competence</strong> (in working methods, systems, equipment, environmental<br />

matters etc.) <strong>development</strong> as constant operation, multi skills<br />

9. work well-being maintenance, for instance trust and work safety<br />

10. successful and carefully done recruiting<br />

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