Sustainable Profitable Growth in DAP
Sustainable Profitable Growth in DAP
Sustainable Profitable Growth in DAP
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<strong>Susta<strong>in</strong>able</strong> <strong>Profitable</strong> <strong>Growth</strong> <strong>in</strong> <strong>DAP</strong><br />
Andrea Ragnetti<br />
F<strong>in</strong>ancial Analysts’ Day<br />
December 6, 2007
<strong>Susta<strong>in</strong>able</strong> profitable growth <strong>in</strong> <strong>DAP</strong><br />
(Domestic Appliances and Personal Care)<br />
Agenda<br />
• <strong>DAP</strong> performance<br />
• Build<strong>in</strong>g blocks of growth<br />
• Key drivers of susta<strong>in</strong>able growth:<br />
– Insight driven <strong>in</strong>novation<br />
– Customer focus<br />
– Accelerat<strong>in</strong>g focus on growth markets<br />
– Manag<strong>in</strong>g the P&L for growth<br />
– Highly committed and engaged talent<br />
• Conclusion<br />
2
Snapshot: <strong>DAP</strong> portfolio 2007<br />
Shav<strong>in</strong>g & Beauty<br />
Domestic Appliances Health & Wellness<br />
3
Strongly positioned globally Philips position<br />
Male Shav<strong>in</strong>g<br />
Female<br />
Depilation<br />
Oral<br />
Health care<br />
Kitchen<br />
Appliances<br />
Garment Care<br />
Floor Care<br />
Note: Updated July/ August 2007<br />
Europe<br />
North America<br />
Not present<br />
Not present<br />
Apac<br />
Latam<br />
Not present<br />
# 1 # 2 or 3 < # 3<br />
RoW<br />
Not present<br />
Not present Not present Not present<br />
World<br />
No data<br />
4
We keep deliver<strong>in</strong>g on our growth/ marg<strong>in</strong> goals<br />
Sales<br />
Comp. sales growth<br />
EBITA*<br />
EBITA as % of sales<br />
2005<br />
2.2 billion<br />
6%<br />
328 million<br />
14.9%<br />
Note: * EBITA <strong>in</strong>clud<strong>in</strong>g corporate charges (approx. 34 mln.)<br />
2006 data does not <strong>in</strong>clude Consumer Healthcare Solutions (CHS)<br />
Commitment<br />
Dec 2005<br />
7%<br />
15%<br />
2006<br />
2.5 billion<br />
11%<br />
378 million<br />
14.9%<br />
MAT 3Q07<br />
2.9 billion<br />
16%<br />
493 million<br />
17.1%<br />
5
…with accelerated comparable sales growth<br />
<strong>in</strong> EUR million<br />
3.500<br />
3.000<br />
2.500<br />
2.000<br />
1.500<br />
1.000<br />
500<br />
0<br />
<strong>Growth</strong> <strong>in</strong> %<br />
2002 2003 2004 2005 2006 MAT 3Q07<br />
Note: Comparable sales growth at currency comparable rates and exclud<strong>in</strong>g the changes <strong>in</strong> consolidation (AVENT)<br />
22%<br />
20%<br />
18%<br />
16%<br />
14%<br />
12%<br />
10%<br />
8%<br />
6%<br />
4%<br />
2%<br />
0%<br />
-2%<br />
-4%<br />
-6%<br />
-8%<br />
Nom<strong>in</strong>al Sales<br />
Comparable grow th<br />
Nom<strong>in</strong>al grow th<br />
6
…profitability consistently high<br />
<strong>in</strong> EUR million<br />
600<br />
500<br />
400<br />
300<br />
200<br />
100<br />
0<br />
2002 2003 2004 2005 2006 MAT 3Q07<br />
Note: EBITA <strong>in</strong>clud<strong>in</strong>g corporate charges (approx. 34 mln.)<br />
20%<br />
18%<br />
16%<br />
14%<br />
12%<br />
10%<br />
8%<br />
6%<br />
4%<br />
2%<br />
0%<br />
EBITA<br />
EBITA as % of Sales<br />
7
<strong>DAP</strong> sales by bus<strong>in</strong>ess and by regional cluster<br />
Domestic<br />
Appliances<br />
40%<br />
Health & Wellness<br />
19%<br />
Shav<strong>in</strong>g & Beauty<br />
41%<br />
<strong>Growth</strong><br />
27%<br />
International Sales<br />
10%<br />
North America<br />
20%<br />
Total MAT 3Q07 sales of EUR 2.9 billion<br />
Western Europe<br />
43%<br />
8
Transformation of regional structure <strong>in</strong>to cluster<br />
organization deliver<strong>in</strong>g results<br />
Past Present (s<strong>in</strong>ce1-1-2007)<br />
• Upgrade of local capabilities <strong>in</strong> key markets<br />
• <strong>Growth</strong> cluster driv<strong>in</strong>g significant growth<br />
• Entrepreneurial approach to International Sales cluster<br />
• Direct contact between the Bus<strong>in</strong>ess Unit and key markets<br />
• Simplification has resulted <strong>in</strong> more focus and speed<br />
Accelerator team<br />
W-Europe & US<br />
Accelerator team<br />
<strong>Growth</strong> Markets<br />
Accelerator team<br />
International Sales<br />
Markets Regions Bus<strong>in</strong>ess Units Market clusters Bus<strong>in</strong>ess Units<br />
Back-end services: Global/ regional focus,<br />
F&A, IT, Supply Cha<strong>in</strong>, HRM<br />
9
Shav<strong>in</strong>g & Beauty consistently deliver<strong>in</strong>g<br />
on its growth promise<br />
140<br />
130<br />
120<br />
110<br />
100<br />
90<br />
80<br />
70<br />
Note: Chart represents <strong>in</strong>dex on absolute value<br />
(*) comparable sales development<br />
Shav<strong>in</strong>g & Beauty<br />
Index 2001 = 100<br />
2001 2002 2003 2004 2005 2006 MAT<br />
3Q07<br />
Sales*<br />
R&D<br />
A&P<br />
Shav<strong>in</strong>g & Beauty<br />
• 2007 marked milestone<br />
of production of our 500<br />
millionth shaver<br />
• Two major launches <strong>in</strong><br />
Shav<strong>in</strong>g – arcitec,<br />
Moisturiz<strong>in</strong>g shav<strong>in</strong>g<br />
system<br />
• 47 million products to be<br />
sold <strong>in</strong> 2007 (expected)<br />
• High growth cont<strong>in</strong>ued<br />
• High profitability<br />
• Strengthened <strong>in</strong>vestments<br />
<strong>in</strong> the markets: A&P<br />
10
Domestic Appliances transformed to<br />
be a profitable high growth bus<strong>in</strong>ess<br />
310<br />
280<br />
250<br />
220<br />
190<br />
160<br />
130<br />
100<br />
70<br />
Notes: Chart represents <strong>in</strong>dex on absolute value<br />
(*) comparable sales development<br />
Domestic Appliances<br />
Index 2001 = 100<br />
2001 2002 2003 2004 2005 2006 MAT<br />
3Q07<br />
Sales*<br />
R&D<br />
A&P<br />
EBITA<br />
Domestic Appliances<br />
• Consistent growth<br />
strategy:<br />
– Driv<strong>in</strong>g market growth<br />
– Grow<strong>in</strong>g market shares<br />
– Extend<strong>in</strong>g the scope<br />
• Breakthrough profitability<br />
improvements<br />
• Strong customer<br />
relationships –<br />
International Key Accounts<br />
• Coherent consumer-driven<br />
market<strong>in</strong>g and product<br />
strategy (cross-category)<br />
11
Acquisition of AVENT strengthen<strong>in</strong>g<br />
Health & Wellness bus<strong>in</strong>ess portfolio<br />
340<br />
310<br />
280<br />
250<br />
220<br />
190<br />
160<br />
130<br />
100<br />
70<br />
Notes: Chart represents <strong>in</strong>dex on absolute value<br />
(*) currency comparable sales development<br />
Health & Wellness<br />
Index 2001 = 100<br />
2001 2002 2003 2004 2005 2006 MAT<br />
3Q07<br />
Sales*<br />
R&D<br />
A&P<br />
Health & Wellness<br />
• Professionally endorsed<br />
products with strong<br />
cl<strong>in</strong>ical support<br />
• Above average growth<br />
rate<br />
• New Sonicare FlexCare<br />
exceptionally well received<br />
among dental<br />
professionals<br />
• AVENT <strong>in</strong>tegration on<br />
schedule. New product<br />
pipel<strong>in</strong>e significantly<br />
expanded<br />
• Aggressively look<strong>in</strong>g at<br />
acquisitions<br />
12
<strong>Susta<strong>in</strong>able</strong> profitable growth <strong>in</strong> <strong>DAP</strong><br />
(Domestic Appliances and Personal Care)<br />
Agenda<br />
• <strong>DAP</strong> performance<br />
• Build<strong>in</strong>g blocks of growth<br />
• Key drivers of susta<strong>in</strong>able growth:<br />
– Insight driven <strong>in</strong>novation<br />
– Customer focus<br />
– Accelerat<strong>in</strong>g focus on growth markets<br />
– Manag<strong>in</strong>g the P&L for growth<br />
– Highly committed and engaged talent<br />
• Conclusion<br />
13
Comb<strong>in</strong>ation of strong market growth and<br />
positive share trend driv<strong>in</strong>g <strong>DAP</strong> growth<br />
Total <strong>DAP</strong> Revenues split 2007Q3 YTD vs. 2006Q3 YTD<br />
EUR million<br />
1,605<br />
Revenues 2006Q3<br />
YTD<br />
-3%<br />
Currency<br />
impact<br />
+8% +6% +3% +8%<br />
Market<br />
<strong>Growth</strong><br />
Market Share<br />
Ga<strong>in</strong><br />
Geographical<br />
expansion /<br />
distribution ga<strong>in</strong><br />
Acquisition<br />
(AVENT)<br />
1,964<br />
Revenues 2007Q3<br />
YTD<br />
Nom<strong>in</strong>al<br />
growth 22%<br />
Comparable<br />
growth 17%<br />
14
SDA Worldwide* market cont<strong>in</strong>ues to grow,<br />
value outpac<strong>in</strong>g volume…<br />
Retail<br />
volume<br />
Million units<br />
Retail<br />
value<br />
EUR billion<br />
Y-o-y<br />
growth<br />
1.200 1.200<br />
1.000 1.000<br />
800 800<br />
600 600<br />
400 400<br />
200 200<br />
0<br />
60 60<br />
50 50<br />
40 40<br />
30 30<br />
20 20<br />
10 10<br />
0<br />
0<br />
Y-o-y<br />
growth<br />
0<br />
3.9%<br />
2004 2005 2006 2007e 2008e 2009e 2010e<br />
4.6%<br />
4.0%<br />
5.5%<br />
4.4%<br />
7.0%<br />
4.3%<br />
7.1%<br />
4.1%<br />
7.0%<br />
4.2%<br />
7.1%<br />
2004 2005 2006 2007e 2008e 2009e 2010e<br />
Notes: *) Exclud<strong>in</strong>g cool<strong>in</strong>g & heat<strong>in</strong>g appliances. Source: Euromonitor, SDA forecast “World Market for Domestic Electrical Appliances”<br />
15
… driven by high end categories<br />
MAT Market value growth Western Europe (WE)<br />
Jun07 vs. Jun06<br />
Shav<strong>in</strong>g<br />
Fem Dep<br />
Hair Care<br />
Drip filter coffee<br />
Garment Care<br />
Floor Care<br />
-3%<br />
-1%<br />
Low end Mid end High end<br />
2%<br />
5%<br />
5%<br />
27%<br />
-8%<br />
7%<br />
5%<br />
11%<br />
Notes: Mid-end def<strong>in</strong>itions cover about 50% of the market value. Data end<strong>in</strong>g Jun 2007. Source: GfK; C<strong>in</strong>ocast.<br />
-5%<br />
2%<br />
4%<br />
6%<br />
15%<br />
31%<br />
35%<br />
40%<br />
16
… and foreseen to be susta<strong>in</strong>ed <strong>in</strong> the future<br />
Worldwide Market Net Value 2007 vs. 2011, EUR Bln.<br />
Garment care<br />
Kitchen appliances<br />
Coffee makers<br />
Water<br />
Air<br />
Notes: Source: GfK; Euromonitor<br />
0 2 4 6 8 10 12<br />
2,2<br />
2,6<br />
2,3<br />
2,9<br />
2,9<br />
4,4<br />
5,7<br />
6,4<br />
9,3<br />
11,2<br />
2007 2011<br />
CAGR<br />
4%<br />
5%<br />
6%<br />
11%<br />
3%<br />
17
60,3<br />
50,3<br />
40,3<br />
30,3<br />
20,3<br />
10,3<br />
0,3<br />
New launches and <strong>in</strong>novations <strong>in</strong> Shav<strong>in</strong>g drive<br />
market share growth<br />
USA market share Western Europe market share<br />
2005 2006 2007<br />
Note: Market share data: US (NDD) & WE (GFK): MAT August<br />
70,3<br />
60,3<br />
50,3<br />
40,3<br />
30,3<br />
20,3<br />
10,3<br />
0,3<br />
2005 2006 2007<br />
Philips<br />
o Competitor A Competitor B<br />
18
DA is ga<strong>in</strong><strong>in</strong>g share and has significant room<br />
to grow <strong>in</strong> primary categories…<br />
Philips WE market share % MAT ‘07 vs. ‘06 Market share % ‘07 - lead<strong>in</strong>g players WE<br />
Food<br />
preparation<br />
Garment<br />
care<br />
Floor<br />
care<br />
10<br />
20<br />
15<br />
10<br />
7<br />
6<br />
5<br />
4<br />
3<br />
2<br />
1<br />
0<br />
8<br />
6<br />
4<br />
2<br />
0<br />
5<br />
0<br />
MAT 06 MAT 07<br />
MAT 06 MAT 07<br />
MAT 06 MAT 07<br />
Source: GFK (8 Western Europe countries). Value market share – MAT August ’07 vs. ’06.<br />
Other<br />
players<br />
Other<br />
players<br />
Other<br />
players<br />
Top 2<br />
players<br />
31%<br />
Top 2<br />
players<br />
30%<br />
Top 2<br />
players<br />
31%<br />
19
… and is expand<strong>in</strong>g its addressable share <strong>in</strong><br />
<strong>Growth</strong> markets by portfolio expansion…<br />
• Portfolio roadmaps <strong>in</strong> place for<br />
key countries, cover<strong>in</strong>g:<br />
– Product <strong>in</strong>troductions <strong>in</strong>to<br />
new markets<br />
– Enter<strong>in</strong>g new product categories<br />
– Dedicated product development<br />
for local requirements<br />
Notes: H&W – Health & Wellness/ DA – Domestic Appliances<br />
Beauty 2%<br />
Shav<strong>in</strong>g 9%<br />
Sample <strong>Growth</strong> market<br />
DA 20%<br />
H&W 13%<br />
DA 40%<br />
2006<br />
H&W 1%<br />
Addressed market<br />
2010<br />
69%<br />
33%<br />
Shav<strong>in</strong>g 12%<br />
Beauty 3%<br />
Non addressed market<br />
20
… and <strong>in</strong> International markets by geographical<br />
expansion<br />
• Cont<strong>in</strong>uous monitor<strong>in</strong>g of opportunities to enter <strong>in</strong>to new countries.<br />
• Gradual strengthen<strong>in</strong>g of the organizational footpr<strong>in</strong>t to secure<br />
susta<strong>in</strong>ed growth. Multi-year development roadmaps <strong>in</strong> place.<br />
Distributor<br />
Add bus<strong>in</strong>ess dev.<br />
Rep. Office<br />
Light SO<br />
• Expand<strong>in</strong>g the product portfolio by <strong>in</strong>troduc<strong>in</strong>g more products from our<br />
range <strong>in</strong>to new markets.<br />
• Deepen<strong>in</strong>g the reach of our distribution network by new channel<br />
<strong>in</strong>troduction and improv<strong>in</strong>g the coverage of local distribution.<br />
SO<br />
21
<strong>Susta<strong>in</strong>able</strong> profitable growth <strong>in</strong> <strong>DAP</strong><br />
(Domestic Appliances and Personal Care)<br />
Agenda<br />
• <strong>DAP</strong> performance<br />
• Build<strong>in</strong>g blocks of growth<br />
• Key drivers of susta<strong>in</strong>able growth:<br />
– Insight driven <strong>in</strong>novation<br />
– Customer focus<br />
– Accelerat<strong>in</strong>g focus on growth markets<br />
– Manag<strong>in</strong>g the P&L for growth<br />
– Highly committed and engaged talent<br />
• Conclusion<br />
22
<strong>DAP</strong>’s cont<strong>in</strong>uous stream of high end <strong>in</strong>sight driven<br />
Innovations drive market share <strong>in</strong> a profitable way<br />
Product <strong>in</strong>novations<br />
– arcitec<br />
– Moisturis<strong>in</strong>g shav<strong>in</strong>g system<br />
– Wake-up Light<br />
– One touch espresso<br />
– UV water purifier<br />
Market<strong>in</strong>g <strong>in</strong>novations<br />
– Health campaign: Kitchen appliances<br />
– ‘Like a pro’ cul<strong>in</strong>ary program: Kitchen appliances<br />
– Fashion platform: Garment care<br />
Note: In 2005, market<strong>in</strong>g and product <strong>in</strong>novations were 20% driven by validated end user <strong>in</strong>sights. In 2008/2009 75% of all market<strong>in</strong>g and product<br />
<strong>in</strong>novations will be validated by end-user <strong>in</strong>sight. The balance of <strong>in</strong>novations are driven by customer comments and technical advancements.<br />
23
<strong>DAP</strong>’s new products contribute 34% of the overall<br />
sales and are more profitable<br />
66%<br />
Sales<br />
New vs. Established<br />
34%<br />
New products<br />
Established<br />
products<br />
0%<br />
Note: A new product is def<strong>in</strong>ed as one <strong>in</strong>troduced with<strong>in</strong> the last 12 months <strong>in</strong> a specific country.<br />
Gross Marg<strong>in</strong> %<br />
New vs. Established<br />
2007<br />
New<br />
products<br />
Established<br />
products<br />
24
Innovation to take the category to the next level<br />
arcitec - revolutionary design and technology<br />
“What I really want is a meticulous<br />
shave where even the most problematic<br />
neck hair is shaved off…”<br />
“perfectly close, even on the neck”<br />
arcitec<br />
• Initial sell-<strong>in</strong> data <strong>in</strong>dicates double digit<br />
growth compared to predecessor<br />
• Strong consumer <strong>in</strong>sight; recognized by<br />
7 out of 10 target consumers<br />
• Highest purchase preference <strong>in</strong> tests<br />
• Average customer satisfaction score after<br />
6 months use is 8.2 out of 10<br />
25
Innovation to take the category to the next level<br />
Moisturiz<strong>in</strong>g shav<strong>in</strong>g system - new communication to blade users<br />
“I like the smooth look and fresh feel of my face<br />
after shav<strong>in</strong>g, so I use a razor blade. But the<br />
irritation it sometimes leaves on my face<br />
annoys me and makes me feel self-conscious.”<br />
“the worlds most <strong>in</strong>novative<br />
Moisturiz<strong>in</strong>g shav<strong>in</strong>g system from<br />
Philips and NIVEA FOR MEN”<br />
• #1 sell<strong>in</strong>g electric shaver <strong>in</strong> lead markets<br />
France and the Netherlands<br />
• Strengthened alliance with BDF partner<br />
result<strong>in</strong>g <strong>in</strong> new bus<strong>in</strong>ess model for lead<br />
markets - <strong>in</strong>clud<strong>in</strong>g full distribution of<br />
shav<strong>in</strong>g conditioner <strong>in</strong> drug channels<br />
• Breakthrough product design result<strong>in</strong>g <strong>in</strong><br />
strong consumer reviews<br />
26
Innovation to take the category to the next level<br />
FlexCare – most advanced power toothbrush from Philips Sonicare<br />
“It’s important to me to take the best care possible of my teeth<br />
and gums. But sometimes my oral care needs or schedules<br />
change and its hard to always give my mouth the care it requires.<br />
I wish there were a brush that could change with my needs so<br />
I could be guaranteed superior results.”<br />
“redef<strong>in</strong>e clean”<br />
Sonicare FlexCare<br />
with unique UV-Sanitizer<br />
• Initial sell-out data with key retailers<br />
show<strong>in</strong>g significant <strong>in</strong>crease compared<br />
to predecessor<br />
• World’s first <strong>in</strong>tegrated UV-Sanitizer helps<br />
elim<strong>in</strong>ate germs on the brush head<br />
• Breakthrough product design result<strong>in</strong>g <strong>in</strong><br />
80% less vibration and 30% smaller handle<br />
• Cl<strong>in</strong>ically proven to perform better than any<br />
other Philips power toothbrush<br />
27
Innovation by enter<strong>in</strong>g a new home environment<br />
Wake-up Light<br />
“In autumn and w<strong>in</strong>ter months I wake up feel<strong>in</strong>g<br />
sleepy, lethargic – <strong>in</strong> the summer it’s so much<br />
easier to wake up. It would be great if I could<br />
always wake up as easily as I do <strong>in</strong> summer.”<br />
“the light that awakes you naturally”<br />
Wake-up Light<br />
2007 sales<br />
96%<br />
target full year outlook<br />
28
Innovat<strong>in</strong>g to expand an exist<strong>in</strong>g category<br />
One touch espresso maker<br />
“Wouldn’t it be great to have an appliance that<br />
prepares espresso varieties at the touch of a<br />
button?...”<br />
“so simple so delicious”<br />
One touch espresso maker<br />
• #1/2 position <strong>in</strong> the German >1000 Euro<br />
segment 7 weeks after launch<br />
• Mak<strong>in</strong>g significant <strong>in</strong>roads <strong>in</strong>to the overall<br />
German espresso market<br />
• Home placement test received breakthrough<br />
satisfaction score of 4.3 out of 5<br />
• One coffee strategy expand<strong>in</strong>g the category<br />
29
Innovations <strong>in</strong> market<strong>in</strong>g enhance consumer experiences<br />
Health campaign ‘Like a pro’<br />
cul<strong>in</strong>ary program<br />
Fashion platform<br />
30
Juicer Health Market<strong>in</strong>g<br />
• Juicer share 9% to 26% <strong>in</strong> WE<br />
• Blender share 9% to 14% <strong>in</strong> WE<br />
• Juicer category more than doubled <strong>in</strong> size<br />
• Health market<strong>in</strong>g lift<strong>in</strong>g overall Kitchen Appliances bus<strong>in</strong>ess, up 25% vs. last year<br />
400<br />
300<br />
200<br />
100<br />
0<br />
Sales <strong>Growth</strong><br />
Index 2005 = 100<br />
2005 2006 2007<br />
Kitchen Appliances Juicers Blenders<br />
31
Innovative approach to expand product pipel<strong>in</strong>e of newly<br />
acquired Philips AVENT<br />
Innovation Wave<br />
• 10,000 <strong>DAP</strong> employees across the globe<br />
• Stream of new ideas <strong>in</strong> the Mother & Child<br />
Care identified and <strong>in</strong>tegrated <strong>in</strong>to road map<br />
• Strong bond created between the entire<br />
<strong>DAP</strong> community and Philips AVENT<br />
Number of ranges<br />
35<br />
30<br />
25<br />
20<br />
15<br />
10<br />
5<br />
0<br />
Product launches <strong>in</strong> new categories<br />
Product launches <strong>in</strong> current range<br />
Current ranges<br />
16<br />
22<br />
6<br />
5 6<br />
11 10<br />
31<br />
9<br />
6<br />
16<br />
2007 2008 2009<br />
32
<strong>DAP</strong> is <strong>in</strong>vest<strong>in</strong>g <strong>in</strong> a strong pipel<strong>in</strong>e of high-end Emerg<strong>in</strong>g<br />
and <strong>Growth</strong> R&D projects <strong>in</strong> all BU’s…<br />
Period Emerg<strong>in</strong>g <strong>Growth</strong> Mature<br />
2007 spend 22% 46% 32%<br />
Note: <strong>DAP</strong> def<strong>in</strong>es Emerg<strong>in</strong>g as 3 times average global market growth. Mature as less than average global market growth. <strong>Growth</strong> <strong>in</strong> between.<br />
Invest<strong>in</strong>g relates to R&D.<br />
S&B<br />
DA<br />
H&W<br />
33
… and is focus<strong>in</strong>g on one measure to drive customer<br />
centricity<br />
34
<strong>Susta<strong>in</strong>able</strong> profitable growth <strong>in</strong> <strong>DAP</strong><br />
(Domestic Appliances and Personal Care)<br />
Agenda<br />
• <strong>DAP</strong> performance<br />
• Build<strong>in</strong>g blocks of growth<br />
• Key drivers of susta<strong>in</strong>able growth:<br />
– Insight driven <strong>in</strong>novation<br />
– Customer focus<br />
– Accelerat<strong>in</strong>g focus on growth markets<br />
– Manag<strong>in</strong>g the P&L for growth<br />
– Highly committed and engaged talent<br />
• Conclusion<br />
35
In 2007 we became even more customer driven<br />
• Q1 kick-off event opened to customers<br />
• More frequent strategic meet<strong>in</strong>gs<br />
• Dedicated category management<br />
resources<br />
• Significantly upgraded market<strong>in</strong>g<br />
competency<br />
• Philips School - tailored front l<strong>in</strong>e staff<br />
tra<strong>in</strong><strong>in</strong>g<br />
36
<strong>Growth</strong> of International Key Accounts <strong>in</strong> Europe is<br />
outpac<strong>in</strong>g overall growth<br />
September 2007 Nom<strong>in</strong>al <strong>Growth</strong> YTD<br />
14%<br />
International Key<br />
Accounts<br />
Europe<br />
10%<br />
Western<br />
Europe<br />
37
<strong>Susta<strong>in</strong>able</strong> profitable growth <strong>in</strong> <strong>DAP</strong><br />
(Domestic Appliances and Personal Care)<br />
Agenda<br />
• <strong>DAP</strong> performance<br />
• Build<strong>in</strong>g blocks of growth<br />
• Key drivers of susta<strong>in</strong>able growth:<br />
– Insight driven <strong>in</strong>novation<br />
– Customer focus<br />
– Accelerat<strong>in</strong>g focus on growth markets<br />
– Manag<strong>in</strong>g the P&L for growth<br />
– Highly committed and engaged talent<br />
• Conclusion<br />
38
Cluster approach is driv<strong>in</strong>g strong comparable growth <strong>in</strong><br />
<strong>Growth</strong> Markets…<br />
YTD 2007 Comparable Sales <strong>Growth</strong> by Cluster<br />
30<br />
25<br />
20<br />
% 15<br />
10<br />
5<br />
0<br />
12%<br />
27%<br />
24%<br />
WENA <strong>Growth</strong> International<br />
Note: Sales growth at currency comparable rates and exclud<strong>in</strong>g the changes <strong>in</strong> consolidation (AVENT)<br />
39
70%<br />
60%<br />
50%<br />
40%<br />
30%<br />
20%<br />
10%<br />
Sales <strong>Growth</strong> YTD 2007<br />
0%<br />
42%<br />
54%<br />
29%<br />
<strong>Growth</strong> Rate …especially <strong>in</strong> BRIC markets<br />
25%<br />
Brazil Russia India Ch<strong>in</strong>a<br />
Note: Sales growth at currency comparable rates<br />
Key Drivers<br />
• Portfolio extension with<br />
relevant local <strong>in</strong>novations<br />
• Structural growth enablers<br />
• Newly emerg<strong>in</strong>g channels<br />
• New way of work<strong>in</strong>g with<br />
focus and entrepreneurship<br />
40
Address<strong>in</strong>g strong local opportunities by creat<strong>in</strong>g new<br />
value spaces…<br />
Mate kettle<br />
Argent<strong>in</strong>a<br />
October 2007: #1 SDA seller Argent<strong>in</strong>a<br />
Rice cookers<br />
Asia Pacific<br />
Mixer gr<strong>in</strong>der<br />
India<br />
41
… by dedicated product development<br />
Smart Touch-XL 2 header<br />
• Ch<strong>in</strong>a/ Asia<br />
• 2004<br />
HQ 800 series<br />
• Ch<strong>in</strong>a/ Asia<br />
• 2007<br />
HQ 6900 series<br />
• Latam/ EE/ Russia<br />
• 2008<br />
Note: Comparable sales development<br />
Total Ch<strong>in</strong>ese shaver market respond<strong>in</strong>g<br />
with significant sales growth<br />
CAGR 15%<br />
2000 2001 2002 2003 2004 2005 2006 2007<br />
42
… by enter<strong>in</strong>g new global categories<br />
Water purifier<br />
India <strong>in</strong>sight: “Manag<strong>in</strong>g water is a chore that is always on<br />
my m<strong>in</strong>d. It costs me a lot of time and br<strong>in</strong>gs tension to my<br />
life, which prevents me from enjoy<strong>in</strong>g and spend<strong>in</strong>g time on<br />
other th<strong>in</strong>gs. It would be nice if I could trust this task to be<br />
taken care of without me be<strong>in</strong>g present.”<br />
“pure water – made easy – always”<br />
Philips <strong>in</strong>telligent water purifier<br />
• Water purification bus<strong>in</strong>ess valued at<br />
€2.9 billion globally<br />
• Category grow<strong>in</strong>g at 5%<br />
• Philips products driven by local consumer<br />
<strong>in</strong>sights<br />
• Specific executions for Brazil, India, Korea<br />
– Brazil/ Korea - f<strong>in</strong>d<strong>in</strong>g a water<br />
purification solution I can trust<br />
43
… by geographical expansion of exist<strong>in</strong>g categories<br />
Bodygroom<br />
• CEE, 2007<br />
• 70% market share 6<br />
months post launch<br />
SalonStraight Jade<br />
• Argent<strong>in</strong>a, 2007<br />
• Top 3 straightener <strong>in</strong> 1 st year<br />
Epilator Range<br />
• South Korea, 2004<br />
• Currently 90% market share<br />
Note: Comparable sales development<br />
Sales Index Beauty & Groom<strong>in</strong>g Segment<br />
200<br />
175<br />
150<br />
125<br />
100<br />
75<br />
50<br />
25<br />
0<br />
100<br />
<strong>in</strong>dex 2005 = 100<br />
119<br />
155<br />
2005 2006 2007<br />
Develop<strong>in</strong>g Markets<br />
44
<strong>Susta<strong>in</strong>able</strong> profitable growth <strong>in</strong> <strong>DAP</strong><br />
(Domestic Appliances and Personal Care)<br />
Agenda<br />
• <strong>DAP</strong> performance<br />
• Build<strong>in</strong>g blocks of growth<br />
• Key drivers of susta<strong>in</strong>able growth:<br />
– Insight driven <strong>in</strong>novation<br />
– Customer focus<br />
– Accelerat<strong>in</strong>g focus on growth markets<br />
– Manag<strong>in</strong>g the P&L for growth<br />
– Highly committed and engaged talent<br />
• Conclusion<br />
45
Through ma<strong>in</strong>ta<strong>in</strong><strong>in</strong>g or <strong>in</strong>creas<strong>in</strong>g Gross Marg<strong>in</strong><br />
percentage across BU’s while grow<strong>in</strong>g sales…<br />
140<br />
120<br />
100<br />
80<br />
60<br />
40<br />
20<br />
0<br />
GM as % of sales to thirds (<strong>in</strong>dex)<br />
2001 2002 2003 2004 2005 2006 MAT<br />
3Q07<br />
PD <strong>DAP</strong><br />
BU Shav<strong>in</strong>g & Beauty<br />
BU Domestic Appliances<br />
BU Health & Wellness<br />
46
…and susta<strong>in</strong><strong>in</strong>g R&D <strong>in</strong>vestments to ensure<br />
breakthrough <strong>in</strong>novation…<br />
160<br />
150<br />
140<br />
130<br />
120<br />
110<br />
100<br />
90<br />
80<br />
70<br />
R&D (<strong>in</strong>dex)<br />
2001 2002 2003 2004 2005 2006 MAT<br />
3Q07<br />
As % of sales<br />
Nom<strong>in</strong>al<br />
47
…we can cont<strong>in</strong>ue to <strong>in</strong>vest <strong>in</strong> Advertis<strong>in</strong>g and<br />
Promotion along with sales growth…<br />
140<br />
130<br />
120<br />
110<br />
100<br />
90<br />
80<br />
70<br />
Advertis<strong>in</strong>g & Promotion (Index)<br />
2001 2002 2003 2004 2005 2006 MAT<br />
3Q07<br />
As % of sales<br />
Nom<strong>in</strong>al<br />
48
… and ma<strong>in</strong>ta<strong>in</strong> strong profitability<br />
21%<br />
18%<br />
15%<br />
12%<br />
9%<br />
6%<br />
3%<br />
0%<br />
Note: EBITA <strong>in</strong>clud<strong>in</strong>g corporate charges from 2005 to 2007<br />
EBITA as % of Sales<br />
2002 2003 2004 2005 2006 MAT 3Q07<br />
49
<strong>Susta<strong>in</strong>able</strong> profitable growth <strong>in</strong> <strong>DAP</strong><br />
(Domestic Appliances and Personal Care)<br />
Agenda<br />
• <strong>DAP</strong> performance<br />
• Build<strong>in</strong>g blocks of growth<br />
• Key drivers of susta<strong>in</strong>able growth:<br />
– Insight driven <strong>in</strong>novation<br />
– Customer focus<br />
– Accelerat<strong>in</strong>g focus on growth markets<br />
– Manag<strong>in</strong>g the P&L for growth<br />
– Highly committed and engaged talent<br />
• Conclusion<br />
50
Highly engaged leaders are driv<strong>in</strong>g profitable growth<br />
Employee<br />
Engagement Index<br />
Are you happy <strong>in</strong> your job and with Philips?<br />
2007 <strong>DAP</strong><br />
top 240 Leaders<br />
Score: 78%<br />
+14 pts vs.<br />
2007 Philips average<br />
+8 pts<br />
HP norm<br />
People<br />
Leadership Index<br />
Are you happy with your manager?<br />
2007 <strong>DAP</strong><br />
top 240 Leaders<br />
Score: 81%<br />
+17 pts vs.<br />
2007 Philips average<br />
Inclusive Leadership<br />
Index<br />
Are you happy with how the organization is run?<br />
2007 <strong>DAP</strong><br />
top 240 Leaders<br />
Score: 85%<br />
+21 pts vs.<br />
2007 Philips average<br />
51
<strong>Susta<strong>in</strong>able</strong> profitable growth <strong>in</strong> <strong>DAP</strong><br />
(Domestic Appliances and Personal Care)<br />
Agenda<br />
• <strong>DAP</strong> performance<br />
• Build<strong>in</strong>g blocks of growth<br />
• Key drivers of susta<strong>in</strong>able growth:<br />
– Insight driven <strong>in</strong>novation<br />
– Customer focus<br />
– Accelerat<strong>in</strong>g focus on growth markets<br />
– Manag<strong>in</strong>g the P&L for growth<br />
– Highly committed and engaged talent<br />
• Conclusion<br />
52
In summary, <strong>DAP</strong> expects to:<br />
• Contribute our fair share to ‘Vision 2010’<br />
• Cont<strong>in</strong>ue to drive organic growth through strategic pillars:<br />
– Insight driven <strong>in</strong>novation<br />
– Customer focus<br />
– Focus on growth markets<br />
– P&L management<br />
– Talent development<br />
• Explore acquisition opportunities across bus<strong>in</strong>esses<br />
• Further drive category expansion/ redef<strong>in</strong>ition<br />
• Cont<strong>in</strong>ue to grow <strong>in</strong> value through synergy effects with Consumer<br />
Electronics <strong>in</strong> the next three years<br />
53