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Amadeus Annual Report 2010 - Investor relations at Amadeus

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• Also in this year, <strong>Amadeus</strong> and airconomy, an innov<strong>at</strong>ive str<strong>at</strong>egy consultancy for avi<strong>at</strong>ion<br />

networks, partnered to launch a new d<strong>at</strong>a solution, <strong>Amadeus</strong> Total Demand by airconomy.<br />

Finnair l<strong>at</strong>er became the first customer. <strong>Amadeus</strong> Total Demand provides airlines, airports<br />

and travel agencies with a complete view of market demand for all routes, including direct<br />

sales by airlines. It is particularly useful to help calcul<strong>at</strong>e market share and assess potential<br />

new routes or schedules - especially on routes where there are a large number of direct sales<br />

(typically leisure routes or low-cost carrier routes).<br />

Other travel providers<br />

• In March <strong>2010</strong>, <strong>Amadeus</strong> announced LinkHotel, a new distribution and marketing service<br />

aimed <strong>at</strong> small to medium-sized hotels and groups with South Africa's City Lodge as launch<br />

partner. This increases <strong>Amadeus</strong>' capacity to bring relevant hotel content for bookers to build<br />

on the 86,000 plus hotels bookable on <strong>Amadeus</strong> as of March <strong>2010</strong>. Hotel distribution grew its<br />

hotel inventory with the addition of Premier Inn, the UK and Ireland’s biggest hotel chain,<br />

which will add 580 loc<strong>at</strong>ions and over 42,000 rooms within the UK and Ireland. <strong>Amadeus</strong> also<br />

partnered with DerbySoft, a Shanghai-headquartered hotel distribution technology company,<br />

to increase the number of mid-range and independent Chinese hotels available in the<br />

<strong>Amadeus</strong> system.<br />

• In the area of rail, the French n<strong>at</strong>ional railway, SNCF (Société N<strong>at</strong>ionale des Chemins de fer<br />

Français), partnered with <strong>Amadeus</strong> to enhance the distribution of SNCF rail content to travel<br />

agencies across Europe via web-based applic<strong>at</strong>ions. Deutsche Bahn, the German n<strong>at</strong>ional<br />

railway company, opened its first agency in China, using <strong>Amadeus</strong> booking technology to sell<br />

tickets. Also, <strong>Amadeus</strong> and Rail Europe 4A, the leading distributor of European rail which<br />

represents more than 35 European railways and is a joint venture between SNCF and the<br />

Swiss Federal Railways (SBB), extended their partnership to include the Indian and<br />

Japanese markets. Ukranian Rail (Ukrzaliznitsa), which transports over 500 million<br />

passengers a year, became available to travel agents worldwide via the <strong>Amadeus</strong> system.<br />

Elsewhere, the Australian railway provider CountryLink launched a new gener<strong>at</strong>ion direct<br />

website in December using <strong>Amadeus</strong> technology th<strong>at</strong> allows users to book via an industryleading<br />

four-step process and fe<strong>at</strong>ures a mixed fare / availability display. Separ<strong>at</strong>ely, in the<br />

European rail sector, <strong>Amadeus</strong> delivered a successful pilot version of Agent Track, a multiprovider<br />

intuitive rail sales interface for the French market, and is in advanced discussions<br />

with the key Western European railways.<br />

• Within the car rental market, Vac<strong>at</strong>ion.com, North America's largest travel agency franchise<br />

with over 5,000 loc<strong>at</strong>ions, reached an agreement with <strong>Amadeus</strong> to integr<strong>at</strong>e <strong>Amadeus</strong> Cars<br />

Plus into Vac<strong>at</strong>ion.com's EZGuider Pl<strong>at</strong>form, its all-in-one booking tool for leisure travel<br />

agents. <strong>Amadeus</strong> Cars Plus is a car booking tool for travel agents launched in 2009. Also in<br />

<strong>2010</strong>, Despegar.com, the fastest growing online agent in the LATAM region with websites<br />

supporting 20 countries, reached an agreement with <strong>Amadeus</strong> to integr<strong>at</strong>e Cars Plus HTML<br />

onto the Despegar websites. Cars Plus HTML is a user-friendly graphic car booking engine,<br />

in the form of a business-to-consumer solution, th<strong>at</strong> online travel agents and airlines can plug<br />

into an existing website to offer car rental to their customers.<br />

3

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