Health Lives Here. In Wisconsin. - UW Family Medicine

UNIVERSITY OF WISCONSIN DEPARTMENT OF FAMILY MEDICINE • ANNUAL REPORT 2010–2011
MONONA CLINIC
KEY FACTS
• UWMF community clinic
• 22,678 total visits (15,784 physician/
PA visits)
LEADERSHIP
• Clinic Manager: Deborah
Lovik-Kuhlemeier BS, RN, TNS
• Site Leader: Stanley Livingston, MD
2010-2011 HIGHLIGHTS
• James Shropshire, MD, and his
Microsystems team implemented new processes to increase the number of patients who schedule
recheck appointments after each visit, to improve follow-up appointment scheduling, and to improve
specialty appointment scheduling to include procedures and ancillary services.
• In preparation for the clinic’s upcoming transition to a new location, Sandra Kamnetz, MD, and her
Microsystems team worked to improve the patient care process—from initial contact through final
response. This project aims to improve patient comfort and satisfaction, efficiency of care, the quality of
the patient encounter and outcomes, and team morale.
• The clinic began streamlining workflow in preparation for its upcoming merge with the McFarland Clinic.
The two clinics will combine into the new Yahara Clinic, which is scheduled to open in October 2011.
CLINICIANS
Faculty
Kelsey Hand, PA-C
Sandra Kamnetz, MD
Byron Marquez, MD
Alison Miller, MD
Jessica Rasmussen, PA-C
James Shropshire, MD
Aleksandra Zgierska, MD, PhD
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