SUSTAINABILITY REVIEW - Maersk Supply Service

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12 10 “Quality Assurance is the base for our sustainability
QUALITY ASSURANCE 11 QUALITY ASSURANCE Quality Assurance has become the base for our progress on sustainability. It ensures continuous focus on our customer’s needs. By means of certifications, audits and vettings we meet our own requirements and the demands of our customers. We make sure that procedures are followed and that the risk potential is minimised. Wherever in the world we operate, we follow high standards to ensure efficient and sustainable operation. Vettings To meet the high standards set by our customers regarding safety, quality and the environment, our vessels in general are subject to a wide range of in-depth assessments of quality and suitability before the tasks. As part of the offshore business we have adopted Offshore Vessel Management and Self Assessment (OVMSA) published by Oil Companies International Marine Forum (OCIMF). In OVMSA we self-assess our safety management system against more than 300 key performance indicators (KPIs) and industry best practice guidance listed in the twelve elements; from crew management and supply operation to safety inspections and environment. The result of the self-assessment will be used to develop continuous improvement plans for operational safety and environmental performance securing the highest standards of ship management and operational excellence. Our internal inspection regime – <strong>Maersk</strong> Offshore Vessel Inspection Questionnaire (MOVIQ) – is based on the Offshore Vessel Inspection Questionnaire (OVIQ) published by OCIMF. The OVIQ consists of more than 600 questions in 15 chapters covering all areas of the vessels ranging from construction to certification and operation. By using the OVIQ we want to achieve a high standard of our vessels, increased safety of our operation and reduce the number of findings in external inspections. In 2013 we will tighten up on our targets and standards with new initiatives and KPIs. Our Fleet Auditors To conduct inspections and audits of our vessels and offices we have established an internal team of fleet auditors. In addition to the MOVIQ vessel inspections the auditors perform internal audits of vessels according to the International Safety Management (ISM) Code, which is the international standard for safe management and operation of our vessels. According to the code all vessels are to be audited at least once a year. Additionally the auditors handle audits in connection with our environmental management system ISO 14001. Henrik B. Carstensen is one of our fleet auditors. He says: “As fleet auditors we ensure that the ships and the offices function in the best possible way in terms of technical operations, employee safety and environmental aspects. We coach and support in HSE matters, and in addition to the inspections and audits we assist in investigating accidents to personnel and other types of incidents and servicing of safety equipment such as inflatable vests and multigas detectors. Furthermore, we assist the site team and vessel management in managing Health & Safety and Environmental matters during conversions and upgrades of vessels.”
Page 1 and 2: SUSTAINABILITY REVIEW Results 2012
Page 3 and 4: CEO STATEMENT 3 “We strive for ze
Page 5 and 6: 5 2013 integration The A.P. Moller
Page 7 and 8: MATERIALITY ASSESSMENT 7 stakeholde
Page 9: 9 AUTHORITIES Close contact with lo
Page 13 and 14: 13 HEALTH & SAFETY AN INTEGRATED PA
Page 15 and 16: 15 EXTRAORDINARY SAFETY RECORD Sixt
Page 17 and 18: 17 ENVIRONMENT WE ARE DEDICATED TO
Page 19: 19 FUEL METERS MAXIMISE SAVINGS ENV
Page 22 and 23: 22 SOCIAL RESPONSIBILITY TRAINING P
Page 24 and 25: 24 EDUCATION PROGRAMME FOR CADETS I
Page 26 and 27: 26 “We adhere to a zero tolerance
Page 28 and 29: 28 RESPONSIBLE PROCUREMENT Our resp
Page 30 and 31: 30 // PERFORMANCE & TARGETS PERFORM
Page 32 and 33: 32 // PERFORMANCE & TARGETS PERFORM
Page 34: 34 // PERFORMANCE & TARGETS PERFORM
Page 38 and 39: 38 // ABBREVIATIONS & DEFINITIONS U
Page 40: FOR FURTHER INFORMATION PLEASE CONT

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