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SUSTAINABILITY REVIEW - Maersk Supply Service

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CEO STATEMENT<br />

3<br />

“We strive for zero personal injuries<br />

CEO STATEMENT<br />

<strong>Maersk</strong> <strong>Supply</strong> <strong>Service</strong> has the ambition to fully integrate<br />

sustainability in all business operations in 2013. In this our<br />

second sustainability review we present our steps towards<br />

fulfilling this ambition and introduce our targets for the<br />

years to come.<br />

The report shows that 2012 has been a busy and important<br />

year in our efforts to reach the ambitious targets for our four<br />

sustainable themes: Health & Safety, Environment, Social<br />

Responsibility and Responsible Business Practices. Our<br />

action plans for each theme will secure a constant follow-up<br />

up on our targets in 2013.<br />

Sustainability based on Quality Assurance<br />

As we emphasise in the review Quality Assurance (QA)<br />

secures our sustainable steps. We commit ourselves to<br />

the highest standards and use QA to ensure continuous<br />

improvements in meeting these standards. By means<br />

of certifications, audits and vettings we ensure that<br />

sustainability forms an essential part of our operation.<br />

Reviewed risk management process<br />

Our sense of responsibility is reflected in our safety culture<br />

and our contribution to provide a healthy environment for all<br />

our employees. We strive for zero personal injuries.<br />

In 2012 we have reviewed our risk management process in<br />

order to improve the risk and hazard awareness as well as to<br />

capture lessons learned in the risk management process. It<br />

enables us to prepare better risk assessments.<br />

Protecting the environment<br />

As part of our effort to protect nature, we are very<br />

dedicated to prevent oil spills and reduce fuel consumption.<br />

Our targeted Health & Safety and Environment (HSE)<br />

inspections of the vessels identify risk of safety incidents<br />

and environmental spills. We train our crews and implement<br />

periodic drills. We benchmark our vessels to ensure that<br />

they operate with a minimum consumption of fuel, and<br />

in 2012 we initiated the construction of two new and<br />

innovative offshore vessels with a state of the art standard<br />

for emission levels.<br />

CSR governance structure<br />

Further, in 2012 we expanded our work with sustainability<br />

by making Corporate Social Responsibility (CSR) an even<br />

more integrated part of the daily business. We are in the<br />

process of establishing a CSR governance structure in<br />

the organisation and are systematising our CSR related<br />

activities. To ensure a closer integration of CSR, we involve<br />

our employees at local basis in developing their own CSR<br />

action plans.<br />

Zero tolerance for bribery<br />

Due to the increased focus on CSR, Responsible Business<br />

Practice has become a more integrated part of our<br />

sustainability work. We focus on anti-corruption and<br />

responsible procurement. We expanded our anti-corruption<br />

programme in 2012 and adhere to a zero tolerance policy<br />

for bribery. We focus on strategic suppliers and prioritise<br />

our efforts in areas where the impact on our sustainability<br />

performance is most beneficial.<br />

The way we think<br />

Engaged employees are essential to our ability to remain a<br />

business success and to continue our ability to perform. The<br />

result of our employee engagement survey in 2012 proves<br />

high participation and engagement, which is very positive.<br />

Only through the dedication of our employees can we reach<br />

our ambitious targets for sustainability.<br />

Carsten Plougmann Andersen<br />

CEO

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