31st ANNUAL GENERAL MEETING OF MEMBERS - Association of ...

NOTICE
31st ANNUAL GENERAL
MEETING OF MEMBERS
April 18, 2008
Registration: 9:00 A.M.
Meeting: 10:00 A.M.
RICHMOND HILL
COUNTRY CLUB
HIGHWAY 7 AND
BATHURST STREET
Association of Condominium
Managers of Ontario
2233 Argentia Road, Suite 100
Mississauga, ON L5N 2X7
Tel: 905-826-6890, 1-800-265-3263
Fax: 905-826-4873
E-mail: info@acmo.org
Website: www.acmo.org
ACMO AGM AGENDA
1. Call to Order
2. Approval of Agenda
3. Minutes of June 1, 2007, Annual
General Meeting of Members
4. Auditors Report for the Fiscal Year
Ended December 31, 2007
5. Appointment of Auditors for
The 2008 Fiscal Year
6. President’s Address
7. Election of Directors
8. Committee Reports
9. Other Business
10. Termination

AGM Minutes June 1, 2007
MINUTES of the 30 th Annual General Meeting of the Association of Condominium
Managers of Ontario held at the Richmond Hill Country Club, Richmond Hill on June 1,
2007 at 10:30 a.m.
Attendance in person: 69
Laurie Adams, Marlyn Addai, Vladimir Aleksic, Chris Antipas, Babak Ardalan, Robert Bainbridge,
Vatchik Balasan, Valerie Boily, Nathan Browne, Robert Buckler, Cynthia Chung, Vincent
Cianfarani, Harold Cipin, William Colucci, John Damaren, Janet Dedic, Gabriel Dolnicianu, Maria
Finoro, Brigitte Finoro, Lidia Fintineanu, William Foss, Jack Gale, Caroline Graham, Peter Greco,
John Grier, Tania Haluk, Yehudi Hendler, Stella Ngan Sum Ho, Shari Iglar Davidson, Lingaratnum
Kularatnam, Laura Lee, Alan Lee, Antoinette Lemelin, Glenn Luckasavitch, Ellen Mahon, Marilyn
McBain, Dean McCabe, Claudia Moisa, Gillian Murray, Suzanne Nicholls, Jim O'Neill, John Oakes,
Ron Outram, Karl Park, Richard Pearlstein, Michaela Popescu, Frank Puchiele, Robert Reay,
Karen Reynolds, Allan Rosenberg, Robin Rudolph, Maria Sacchetti, Sandi Schmidt, Gabriela
Shand, Mitar Sijakovic, Carol Slade, Flora Tsui Yin Tam, Anita Tang, Paulo Tavares, William
Thompson, Isabela Toma, Vicki Vancas, Janet Volkes, Dusko Vukosavljevic, Andy Wallace, Cheng
Wang, Scott Wilson, Susan Woo, Joanna Yue-Ying Yu
Attendance by proxy: 55
Cheryl Barker, Attila Benyi, Rita Branco, Scott Brandreth, Linda Celar, Peter Chow, Ada Clarke,
Kiera Crockower, Stan Dulberg, Annette Fleury, Sandra Foulds, Josie Gallucci, William Ganas,
Cindy Gretton, Carla Guthrie, Donna Haley, Peter Hanebury, Brian Johnson, Andrea Jones, Barry
Jones, Nancy Kane, Nancy King, Tatiana Kouzminykh, Andre LeBlanc, Joyce Loh-Tan, Sheila
MacDonald, Rene Mendez, Sharon Milsom, Mike Mullen, Kimberley Mullins, Catherine Murdock,
Andrew Nyman, Jan Percival, Sam Pooya, Lorraine Pruski, Janice Pynn, Dorina Ratiu, Stewart
Rauch, Thomas Redding, Sandra Roberts, Peter Rosa, Heather Savory, Patricia Savoy, Nazreen
Shamahamad, Bob St. George, Micky Stanoi, Gail Stone, Janine Wallace-Rivard, Sarah Wilford,
Debbie Wilson, Scott Wilson, Raymond Wilson, Laurence Winterkorn, Andrei Zibarev, Sandro
Zuliani
CALL TO ORDER
The President, Harold Cipin, called the meeting to order at 10:30 a.m. and requested that
the Executive Director, Amanda Curtis, act as Recording Secretary for the meeting.
Amanda Curtis read the notice of meeting and confirmed that it was mailed to all
members on May 14, 2007 in accordance with the by-laws. Upon confirmation from
registration staff that the required number of members was present, in person and by
proxy, to constitute a quorum, the Chair declared the meeting duly constituted for
business.
Vicki Vancas and Shari Iglar Davidson volunteered and were confirmed to serve as
scrutineers for the duration of this meeting.
APPROVAL OF AGENDA
MOVED BY Cynthia Chung and SECONDED BY Robin Rudolph that the agenda be
approved and closed as circulated. CARRIED
APPROVAL OF MINUTES
The reading of the minutes was waived since copies had been distributed to all members
in advance, and copies were available at this meeting.

MOVED BY Cynthia Chung and SECONDED BY Maria Sacchetti that the minutes of the
Annual General Meeting held on June 9, 2006 be accepted as written. CARRIED.
AUDITOR’S REPORT FOR FISCAL YEAR ENDED DECEMBER 31, 2006
Treasurer Laura Lee noted that as requested at the previous annual meeting of
members, a report on significant financial variances had been included in AGM
packages. She introduced the Association auditor Park Thompson of Furlong and
Company and invited him to address the meeting.
Park Thompson presented highlights of the audited financial statements for the fiscal
year ended December 31, 2006 commenting on the growth in membership and support
of educational programs, as well as investments. He noted that expenses incurred in
2005 for sponsorship of Mondo Condo and the launch of the new logo had not been
repeated with a resulting favourable variation against prior year expenses. Park
Thompson confirmed that the statements had been approved by the Board of Directors
and a duly signed copy was on file in the official records of the Association.
In response to question, he reiterated that general membership approval of audited
statements of an association is not required.
On behalf of the members, the Chair thanked Park Thompson for attending and
addressing the meeting.
APPOINTMENT OF AUDITORS FOR 2007 FISCAL YEAR
MOVED BY Laura Lee and SECONDED BY Karen Reynolds that Furlong and Company
be appointed auditors of the Association of Condominium Managers of Ontario for the
fiscal period ending December 31, 2007 and that the Board of Directors be authorized to
fix remuneration for the auditors for the Association for the fiscal period ending
December 31, 2007. CARRIED.
PRESIDENT’S ADDRESS
The President presented his Report, commenting specifically on accomplishments in this
30 th Anniversary Year of the Association. He recognized and thanked incumbent
directors for their support and encouraged all members to participate in special
anniversary events to be held later in the year.
ELECTION OF DIRECTORS
Allan Rosenberg, Chair of the Nominating Committee, presented the report of the
Committee confirming that in accordance with the Association by-laws there were three
positions open on the 2007-08 Board. He introduced the following four nominees who
were standing for election to the Board: Cynthia Chung, Laura Lee, Karen Reynolds,
Robin Rudolph. Nominations from the floor were invited and none were forthcoming.
MOVED BY Laura Lee and SECONDED BY Valerie Boily that the nominations be
closed. CARRIED.
The candidates addressed the meeting presenting their reasons for standing for election.
Following the completion of ballots, the scrutineers removed themselves from the
meeting to compile the results.

PRESENTATION OF RECOGNITION AWARDS
The Chair acknowledged retiring directors Michael Holmes and Andy Wallace,
expressing sincere appreciation for their contributions and leadership. Recognition
plaques were presented.
COMMITTEE REPORTS
The Chair commented on the work of all committees as demonstrated in detailed reports
which had been circulated in advance of the meeting. The following activity reports were
presented to the meeting.
Professional Development – presented by Chair Andy Wallace
Certification & Standards and ACMO 2000 – presented by Chair John Damaren
RECOGNITION OF OUTGOING PRESIDENT
John Damaren requested permission to address the meeting and on behalf of all
members thanked Harold Cipin for his dedication, professionalism and exceptional
leadership over the past two years. He identified the numerous ways in which Harold
Cipin had contributed to the success and growth of ACMO programs and special
projects.
OTHER BUSINESS
Education
Robert Buckler referred to dialogue at the 2006 Annual Meeting regarding education of
condominium managers in regions across Canada, and commended ACMO in its efforts
in taking the lead and involving CCI in this important initiative.
Legislative Review
John Oakes noted that another strong cooperative activity between ACMO and CCI-
Toronto Chapter is the formation of a joint legislative committee to represent the interests
of condominium managers and homeowners before the Ontario Provincial Government.
ELECTION RESULTS
The scrutineers returned with the election results. Allan Rosenberg thanked the
scrutineers and announced that Cynthia Chung, Laura Lee and Karen Reynolds were
elected to serve on the ACMO Board of Directors each for a three-year term. He
extended congratulations to both new and returning directors.
Appreciation was also extended to Robin Rudolph, and she was encouraged take an
active role on ACMO committees.
MOVED BY Gillian Murray and SECONDED BY Bill Thompson that the ballots be
destroyed. CARRIED.
TERMINATION
There being no further business to be brought before the meeting, it was MOVED BY
Robin Rudolph and SECONDED BY Cynthia Chung that the meeting be terminated at
11:30 a.m. CARRIED.

Nominations Report
31 st ANNUAL GENERAL
MEETING OF MEMBERS
Pursuant to Section 4, Paragraphs
4.04 and 4.05, of Bylaw No. IX,
Directors shall be elected for a
three-year term at each Annual
General Meeting. A ballot is
enclosed that includes candidates
who have been submitted by the
Nominating Committee and in
response to the previously
circulated “Call for Nominations.”
Every Voting member shall be
entitled to one vote in person or by
pre-registered ballot signed by the
Voting member.
Pursuant to Section 4, Paragraph
4.05, additional nominations may be
made in writing 15 days before the
Annual General Meeting.
Nominations received in writing shall
be delivered to each voting member
at least 5 days prior to the Annual
General Meeting. Nominations may
be made from the floor at the
Annual General Meeting if the
majority of voting members in
attendance agree to the
nominations.
Members unable to attend the Annual
General Meeting shall deliver their
completed ballot by personal service,
pre-paid registered mail or facsimile by
5:00 pm, Thursday, April 17, 2008.
Given the ballot procedure,
nominations from the floor will have a
disadvantage and, accordingly, the use
of the write-in nominations procedure is
encouraged.
Nominating Committee
April 2008

Bios and Platforms
31 st ANNUAL GENERAL
MEETING OF MEMBERS
1. Chris Antipas, Brookfield Residential Services Ltd.
2. Carmelo Colangelo, Percel Inc.
3. John Belford, Caber Management Services Inc.
4. Shelley Hutchinson, Briarlane Condominium Property Management Inc.
5. Michael Le Page, Maple Ridge Community Management Ltd.
6. Tracey McLellan, The Property Management Group
7. Sandra Newell, Larlyn Property Management Ltd.
8. Lynn Radigan, Property Management Guild Incorporated
9. Allan Rosenberg, Del Property Management Inc.
10. Robin Rudolph, Simerra Property Management Inc.
Chris Antipas, RCM
Brookfield Residential Services Ltd.
Chris has been involved in the management of Condominiums, non-profit housing and cooperatives
for the past 15 years. He joined Brookfield in May 2000 as a property manager and was
subsequently promoted to Regional Manager in 2001. In his capacity as Regional Manager, Chris
is responsible for a portfolio of properties in Toronto, Mississauga, Brampton and Burlington. His is
a professional member in good standing with both ACMO and CCI and has been an ACMO Board
member since 2002 holding the offices of Treasurer and Secretary. In June 2007, Chris was
appointed Vice-President of the ACMO Board of Directors. In addition to his responsibilities as Vice
President, Chris is Chair of the ACMO Communications Committee and also sits on the ACMO
Certification & Standards Committee. Chris has also instructed ACMO education courses at
Humber College and Brookfield’s In-House ACMO training program.
Carmelo Colangelo, RCM
Percel Inc.
I began my service in the condominium management industry in 1993, working as a property
manager for a Toronto-based management company. I have been an active member of ACMO
since 1994 and obtained my RCM designation in 1996.
I am a member of the Canadian Condominium Institute, Huronia Chapter and hold the office of
Secretary. In addition to my responsibilities as Secretary I also serve on the CCI’s Chapter
Communications Committee and am responsible for maintenance of the website.
Currently, my role is that of Operations Manager and ACMO 2000 Team Leader with Percel Inc.
While I still manage a couple of sites as the property manager, half of my role is to
provide supervisory / consulting services for our property managers and administration staff.
I am a father of 3 and have been married for over 20 years. I currently reside in Barrie, Ontario and
have lived there for 8 years. My goal as a director would be to provide my experience in
condominium management to assist in the continuing education of property managers and board

members alike. One of my goals as Director on the CCI Huronia Chapter is to increase the
Condominium Board of Directors` awareness of their responsibilities while acting in that capacity as
well as the responsibilities the property manager must advocate.
John Belford, RCM
Caber Management Services Inc.
John has been involved in the field of property management for 22 years, specializing in residential
and industrial/commercial condominiums, as well as co-ownerships. John is a principal and the
President of Caber Management Services Inc., a condominium property management company in
its 30th year of business, looking after over 50 condominium corporations. The writer’s related
education is as follows:
Association of Condominium Managers of Ontario, Registered Condominium Manager R.C.M.
designation in 1988
The Real Estate Institute of Canada, Certified Property Manager C.P.M. designation in 1998
John was a member of the Board of Directors and a member of the Ethics Committee of the
Association of Condominium Managers of Ontario in 1991. John has also been involved with the
implementation of the ACMO 2000 Program, and is a member of the Condominium Management
Standards Council. In his spare time, John volunteers with the Brampton Youth Hockey Association
as a Director and runs the Canadian Hockey Initiative Program (CHIP) for BYHA. John is an avid
boater and plays the ukulele.
Shelley Hutchinson, RCM
Briarlane Condominium Property Management Inc.
I have served on The ACMO Board in the past during the terms of 2002-2005 and would be
honored to do so once again and thank those you have put my name forth. I hold my RCM and
have been in the profession for a good many years. Currently I am with a firm in Newmarket, in the
capacity of General Manager for Briarlane Condominium Property Management Inc.
Balance and diversity should be reflected in the ACMO organization. Unfortunately an association
that states it services Ontario lacks that balance and diversity and appears to be more GTA
focused. I am certain many who are located outside this GTA sphere would agree there is a
different perspective and attitude one that would add dimension to ACMO. It is for this reason that I
have agreed to run for election and to bring fresh ideas and new possibilities.
Michael Le Page, RCM
Maple Ridge Community Management Ltd.
Michael Le Page has spent his entire professional career, spanning over 27 years, focused on
Condominium Management.
Michael founded Maple Ridge Community Management in 1984 and proudly continues to serve the
condominium community today. Maple Ridge is ACMO 2000 certified and was the first firm to
implement YARDI Voyager accounting software. Customer service and innovation are Maple
Ridge’s competitive advantage.
Collectively, over 45 professionals serve the needs of several landmark condominium communities
such as the NY Towers community at Bayview and Sheppard and many others throughout the
Greater Toronto area, as well as Niagara-on-the-Lake. In total, Maple Ridge has a portfolio mixture
of high and low rise condominiums representing approximately 10,000 units.
For a period of 14 years Michael volunteered for the City of Brampton Property Standards
Committee, and as Chairperson worked closely with municipal officials to ensure a standard of care
was maintained in all privately owned properties throughout the City.
A volunteer hockey coach for over 10 years, Michael is now Vice President Planning of the local
league, giving back to the Brampton community where he resides with his wife, Audrey, and their
three children.

Tracey McLellan, RCM
The Property Management Group
Tracey is a 22-year veteran in all aspects of property management. Her career began as a site
administrator and evolved to Property Manager and now controller for a GTA Property Management
firm. She spent 8 years as a systems and implementation specialist in Yardi Property Management
Systems software and is an accomplished property accountant. Her passion for the condominium
industry has led to her recent appointment as instructor of the Financial Management portion of the
RCM requirements at Humber College. Her depth of experience will prove to be a valuable asset to
ACMO in achieving its mission.
Sandra Newell, RCM
Larlyn Property Management Ltd.
Senior Property Manager, Larlyn Property Management Ltd., Burlington Office
Property Mngmnt.:
Designations
Other Designations:
RCM, Mohawk College
CPM (in progress), Real Estate Institute of Canada
B.P.E. (Hons.), McMaster University
CerTESL (Certificate in Teaching English as a Second Language),
University of Saskatchewan
Twenty plus years of real estate and management experience. Taught communications, conflict
resolution, leadership, customer service, business writing, research and report writing, team building
and English as a second language to domestic and international students at Mohawk College
Values: Building relationships based in integrity and trust
Favourite Part of Being a PM: I enjoy the variety of responsibilities and job functions; being in a
position to make a difference for positive change for people and their communities; constant
learning, growing and new challenges
Vision of ACMO: Look to ACMO to keep in the forefront of condominium–related issues, solutions,
standards, learning opportunities and to provide a venue for on-going interaction with other
professionals in the same sector.
Lynn Radigan, RCM
Property Management Guild Incorporated
I believe that I will bring a very wide range of experience in management to the ACMO Board of
Directors. Moreover, in considering the very rapidly expanding development from Burlington,
through Hamilton to Niagara, Brantford, London and Kitchener, I think it is essential that the Board
should have more representatives from this area to best bring the needs of our managers directly to
ACMO. As a manager working from Burlington to Brantford, I will be able to present the needs of
members in the Golden Horseshoe area with particular relevance.
Having gained experience managing a Co-operative Housing Project in Toronto for five years, I was
appointed by acclamation, to the Board of Directors of the condominium where I resided, managed
by Peter Webb of Property Management Guild Inc. (PMG). For fifteen years, I have been a property
manager with PMG, and presently am the senior manager, responsible for a number of
condominiums and one Common Facilities Committee.
I recognize that a broad and substantial knowledge base is essential for a manager as well as
negotiating, problem solving and conflict resolution skills. I have completed the Registered
Condominium Management Course, the Managing Maintenance Services and Building Systems
course of the Institute of Housing Management and I have attended a wide range of seminars and
workshops on Condominium Law. In addition I work directly with builders, engineers and
technicians to obtain a first hand grasp of building science and systems. In the process I have built
up a network of contacts at every level. This was invaluable in organizing the emergency repairs
and the three-quarter million dollar restoration of a flooded building and the massive rebuilding of a
crumbling underground infrastructure in another. I continue to work with developers in the planning
stages of new projects to ensure that the corporation documents and Builder budget accurately
reflects reality.

These are the skills and the knowledge expected of experienced managers. I believe that the
ACMO Board, made up of such people, is in a position to take an effective role in areas where their
experience in all aspects of condominium management provides unique insights. For example,
ACMO must continue our active role in formulating policy recommendations for the government with
respect to condominium law. No one is more aware of areas where clearer definition for example, is
needed. In addition, our members raise issues where the Board's education mandate can meet
members' needs. The Board might also take the initiative in organizing group liability insurance for
self-employed managers. Moreover and, not least, given the enormous development in my area of
Ontario, the board might act to bring more ACMO social activities to the Golden Horseshoe.
At times condominium management makes me think that I have accomplished my initial post
graduate aim of designing an adventure playground for children! I look forward to the possibilities of
working with the ACMO Board on members' behalf. Perhaps I might say that I look forward to
assisting in the design of our condominium playgrounds! Thank you for your consideration.
Allan Rosenberg, RCM
Del Property Management Inc.
Allan Rosenberg, R.C.M., A.C.C.I., has been involved in the management of properties, in one
respect or another, for the past thirty years. After studying Construction Theory at Ryerson
Polytechnical Institute, he spent several years building single family homes throughout Southern
Ontario. His property management career began in the rental sector, first with Parkway Realty and
subsequently with Greenwin. In 1986 he joined Del Property Management, where his career
continues, and is currently Vice President. Allan is a contributing writer to Del’s own Condominium
Life Magazine, as well as other industry related publications.
Allan was first elected to the ACMO Board in 2005. He has served as Chair of the Nominating and
Ethics Committees and been an active member on several other portfolios.
Robin Rudolph, RCM
Simerra Property Management Inc.
Robin is the Special Projects Area Manager with Simerra Property Management and has been with
Simerra since 2001.
Robin has been in the condominium industry in a variety of positions over the last 18 years. This
wealth of experience provides her with a well-rounded approach, both analytical and systematic,
when dealing with different situations.
In addition to being a part of the Simerra team, Robin co-developed Simerra’s in-house training
program which provides systems & processes to effectively manage condominium properties.
Robin attained her RCM designation in 2005 and believes strongly in providing quality education.
Robin looks forward to working with the ACMO Board in lending her expertise, her vivacious
personality and her ideas to take ACMO into the next era.

BALLOT PROCEDURES
31st ANNUAL GENERAL
MEETING OF MEMBERS
IF YOU ARE A PAID-UP RCM
member, you will find enclosed your
ballot to be used in the election of
directors at the ACMO Annual General
Meeting to be held on April 18, 2008. If
there is no ballot enclosed this means
that our records show that your dues
are not current. A ballot will be
delivered to you once payment is
received.
As this procedure is somewhat
complex, this short memo will provide
some additional information. If any
matter remains unclear, please do not
hesitate to contact the office directly.
ATTENDANCE – Your vote for the
election of directors will be exercised in
the traditional manner. Please bring
your ballot with you to the Annual
General Meeting as no ballots will be
handed out at the meeting.
UNABLE TO ATTEND – You are
required to deliver the completed ballot
to the Secretary by personal service, or
pre-paid registered mail or facsimile by
no later than 5:00 pm, Thursday, April
17, 2008. Pursuant to Section 3,
Paragraph 3.08, of the bylaws, your
pre-registered ballot must be signed if
you are not attending the meeting in
person. A pre-registered ballot is not a
proxy. Your proxy is used for quorum
purposes and any votes with the
exception of the election of directors.
Please ensure your proxy is exercised
and that a copy accompanies your preregistered
ballot.
DELIVERY – If you are unable to attend
the AGM, the most practical method of
delivering the ballot and proxy will be to fax
it and your proxy to the ACMO office on or
prior to April 17, 2008. The ballot and
proxy can also be mailed to the office or
brought to the meeting by another member
for delivery to staff prior to the
commencement of the meeting.
DUPLICATES – Staff will check for any
duplicate pre-registered ballots prior to the
vote. Any duplication will result in a spoiled
ballot. If you wish to change your ballot,
you must inform the office prior to April 17,
2008. The scrutineers will ensure that no
other duplicate ballots are cast.
CONFIDENTIALITY – Each ballot is
numbered to ensure that only one vote by
each member is cast. There is no record
kept of the number on the ballot and the
particular member. In the case of preregistered
ballots only, your signature is
required. Only staff will be aware of the
member’s name on the ballot and no
record will be kept of this information.
ADDITIONAL VOTES – In the case of a tie,
the pre-registered ballots will be used as
originally cast in each subsequent vote.

BY PROXY
Instrument of Proxy
Annual General Meeting
The undersigned member of the
Association of Condominium
Managers of Ontario hereby appoints
....................................................
or, failing him/her,
....................................................
as Nominee of the undersigned to
vote at, for and on behalf of the
undersigned at the Annual General
Meeting of the Members of the
Association, to be held on the 18 th
day of April, 2008, and at any
adjournment or adjournments thereof.
This Proxy confers discretionary
authority to vote in respect of any
matter, except the election of
directors, which may properly come
before the meeting, and in such
manner as such Nominee, in his/her
judgment, may determine.
Please ensure your proxy is exercised
if you cannot attend the Annual
General Meeting. Your proxy is used
for quorum and important votes.
DATED this _____day of ________,
2008.
Name: ……………………………...
Company: ………………………….
Address:
………………………………………
………………………………………
Signature: ………………………….
IN PERSON
ACMO AGM
• INFORMATION – Hear ACMO
Committee Chairs report on key
accomplishments and plans for
the future.
• INPUT – Make known your views
on ACMO initiatives or new
services.
• LUNCHEON – All RCMs who
attend the AGM will receive a
complimentary pass to the
luncheon.
• RECOGNITION – Join your
colleagues in recognizing ACMO
Award winners.
2233 Argentia Road, Suite 100, Mississauga, ON L5N 2X7
905-826-6890 ~ Fax: 905-826-4873 ~ Toll Free: 1-800-265-3263
Email: info@acmo.org

Committee Reports
31 st ANNUAL GENERAL
MEETING OF MEMBERS
Associates
Certification and Standards
Communications
Ethics
Luncheon
Membership & Marketing
Professional Development
Regional
Government Relations

Associates Executive Committee
Committee Mandate: To provide an effective liaison between the condominium property managers, the
management companies and the trades, suppliers and professionals who service the condominium
community. It is also to actively support and promote ACMO.
I am proud to report that the past year again, was a very busy and successful one from the standpoint of
growth and support from the Associates and their various committees.
Our three busiest committee reports follow this summary but all members of our committee have been
diligent in looking for ways to how the suppliers in ACMO can continue to add value for property managers
and their condominium corporations. We moved our golf tournament last year to a new venue and by all
accounts it was extremely well received and we hope this year will be even better than last. Our regional
committee continues to look for ways to support ACMO outside the GTA and will bring back the London golf
tournament this year after taking last year off to refocus.
Professional Development and Government Relations committees were busy last year but this year I think
will be even more exciting as they will be working closely with the new Director of Education for ACMO and
the Board on establishing a presence within the Provincial Government.
Our busiest committee every year is the Social Committee and our events continue to grow in attendance.
This is directly related to the leadership and efforts of Lisa Kay and Bruno Suppa. Our pub nights, boat
cruise and golf tournament provide wonderful enjoyment and networking opportunities for members and it
takes a great amount of volunteer hours to put these events together. Thank you to everyone who
contributed to the success of all activities.
I would like to thank John Damaren, President of the Board of ACMO for his leadership and contributions to
our Associates Committee. Also, thank you to Amanda Curtis and the staff in the ACMO office for their skills
and assistance during the year to make the activities a success. Finally, thank you to the Board of Directors
for your ongoing confidence and support of all Associate members and the initiatives undertaken this year to
continue increasing the profile of ACMO.
Well, that’s a summary of our year. A sincere thank you to all our volunteer committee members and all the
time and effort they put in throughout the year to make ACMO bigger and better than ever!
The Associates Committee include: Chair - Mike Wynne, Members - Chris Jaglowitz, Jason Tower, Lisa
Kay, Rob Thackeray, Jose De Oliveira, Jeff Jeffcoatt, Doug King, Bruno Suppa, Roy Arluck, Arnel Ramdath,
Jonathan Fine, Harold Cipin, Brian Horlick, Richard Lyons, Robert Buckler, John Warren
Best regards,
Mike Wynne
Chair, ACMO Associates Executive Committee

Social Committee: Lisa Kay & Bruno Suppa
Finally, the most demanding committee is social and it’s the only one that doesn’t have a match at the
Board level. We organize and run four major events each year intended to provide both property
managers and associate members some fun and networking opportunities. All our events last year
broke records for attendance. We have a “Pub Night” in the winter, end of February to mid March, and
another one in the fall (November.) These were both extremely successful with the fall one being at a
new venue, WEGZ Stadium Bar. This was very popular for its space, food, games and atmosphere. We
will be going back again this year for sure.
The “Boat Cruise” was also very well attended, with over 200 people taking advantage of an afternoon
outside sailing around the harbour on the “Empire Sandy”, and listening to a live band on board.
The ACMO Golf Tournament took place at Deer Creek Golf Club in Ajax (a larger venue from the
previous year) and sold out again well in advance of the date. Over 350 people enjoyed a full day of
golf, dinner and prizes. Thanks go again to all our sponsors.
Each year we review our events and think of ways to improve on the year before. In 2007 both the
Empire Sandy and Deer Creek Golf Club were new venues that were tried in order to accommodate the
growing number of attendees. Our efforts to make these events more successful paid off.
We’re taking ACMO “to the next level!”
Professional Development Committee: Jeff Jeffcoatt & Jonathan Fine
Along with the PD Committee of the ACMO board, the committee had another very successful year in
overseeing and contributing to full RCM courses, and providing advice and feedback in the areas of
course content and delivery. This year the committee has been focusing on revising the Law course to
make it more pertinent to the RCM’s requirements with a view to adding some topics beyond the
Condominium Act. The preparation of the new Physical Property Management manual is continuing,
and work is almost complete on the challenge exams related to each course that may be used for those
applicants seeking equivalence exemptions.
Certification and Standards Committee: Chris Jaglowitz & Jose De Oliveira
This committee has been watching out for and reporting on developments and trends in the
government, legal and regulatory spheres and their impact on ACMO members generally. They have
also been actively participating in the Certification & Standards Committee at the Board level and
providing input for and support of the ACMO 2000 certification program, which is presently being
reviewed and revised to take recent experiences into account and to continue its evaluation and growth.
The number of ACMO 2000 certified companies continues to increase as does the program’s public
profile.

Certification and Standards Committee
Committee Mandate: To create and maintain quality service standards for companies providing
condominium property management.
2007 has been a banner year for the Certification and Standards committee. During the year, the efforts of a
tremendous number of people were recognized at the ACMO 2000 Gala Event, held at the Liberty Grand in
Toronto. There were 10 companies that came forward to receive their ACMO 2000 certification. At the same
time, each of the existing 10 previously certified companies were on hand to be acknowledged for the efforts
they have made to act as mentors for the new companies and for carrying the torch since the program was
launched.
As we move forward, one of the committee’s priorities will include the compliance audits for the companies
certified prior to 2004. Both MF Property Management from Guelph and Malvern Condominium Property
Management from Toronto are in the audit process and will report back to the committee on the challenges
they faced during their audits.
The committee will continue to work with the existing Corporate Members that are scheduled to undertake
their initial audits over the next few years. The mentorship program is alive and well and any company
considering obtaining their ACMO 2000 will have access to the companies that are currently certified. As it
stands, there are now 20 ACMO 2000 certified companies, and 17 additional Corporate Members that are in
the process of obtaining certification. We are pleased to report that our Corporate Membership base is now
tracking close to the 2006 levels when the certification became a requirement.
Our committee continues to be extremely committed to the ACMO 2000 program and the initiatives given
forth by ACMO’s Board of Directors. A tremendous amount of thanks must be given to the C&S Committee
Members, who so willingly give of their time, knowledge, expertise, and professionalism, for the betterment
of our profession.
The Certification & Standards Committee include: Chair - John Damaren, Members – Chris Antipas, Roy
Arluck, Matthew Atkin, Steve Christodoulou, John Deacon, Jose De Oliveira, Yehudi Hendler, Chris
Jaglowitz, Bill Thompson, Saul York, Amanda Curtis – Executive Director, Denise Lash – Chair C.M.S.C.
Submitted by:
John Damaren, RCM
Chair, Certification & Standards Committee

Communications Committee
Mandate: To further ACMO’s mission by effective communication of activities within the Association and to
the condominium community; and to disseminate information that fosters the educational development of
RCM Members and raises the profile of ACMO.
The Committee met five times over the past year and focused on all aspects of ACMO communication with
its members and others in the condominium community. In addition to dialogue on copy and content,
Committee members have spent considerable time ensuring that advertising policies are current and
exploring ways in which to give greater recognition to ACMO members.
2007 was the first full year in which the website became the responsibility of this committee, a change that
acknowledges the importance of this platform for Association outreach. The ACMO Quarterly Report was
also made available for the first time in an electronic format and print copies are now being produced only as
requested by our members. The newsletter has been well received and is supported by regular EBlasts to
ensure that members are kept regularly informed.
CM Magazine has remained our flagship publication and, in keeping with our mandate, we have continued
to circulate to boards of directors through ACMO Corporate Members and CCI Chapters as requested by
CCI. The summer 2007 issue celebrated ACMO’s 30 th Anniversary and every effort has been made to keep
content topical and fresh.
Both CM Magazine and the Quarterly Newsletter continue to experience excellent support by contributing
members and our loyal advertisers. We thank you all for being a part of these publications.
www.acmo.org is now well established in its new look, and enhancements are added on a regular basis.
Advertising on the website is still a new concept and one that will be reviewed on an ongoing basis.
Communications has moved from a relatively quiet committee to one that meets and reports to the ACMO
Board on a regular basis.
Appreciation is extended to each member of the Committee for their contribution to this area of ACMO
activity. These members are Babak Ardalan, Darryl Deen, Gabriel Dolnicianu, Maria Finoro, Heather
Fitzgerald, Brian Horlick, Richard Lyons, Eve Taylor and Editor Dianne Werbicki, Katharine Krul and Kathy
Irwin.
Submitted by:
Chris Antipas, RCM, ACCI
Chair, Communications Committee

Ethics Committee
Committee Mandate: To ensure that there is compliance with the ACMO Code of Ethics. To review and
revise as required the ACMO Code of Ethics and the accompanying review and compliance procedures.
During the 2007 year the Ethics Committee received a total of 23 matters that were brought to the attention
of ACMO. It was determined that a small number of these files were not ethics cases and a thoughtful
response was provided by staff in cooperation with member companies.
The Ethics Committee has met regularly on the third Wednesday of each month, and where complaints were
deemed to be ethical in nature full consideration was given to the points raised and correspondence was
initiated with all parties involved. While the confidential nature of this area of activity prohibits the publication
of a comprehensive report to members, I am pleased to be able to advise that all current files are up-to-date.
Many cases have been investigated and brought to conclusion. Others are either ongoing or, where
applicable, a detailed report has been submitted to the Discipline Committee.
A significant accomplishment this year has been the preparation of processes to support the ACMO by-laws
and more formal guidelines as related to ethics and disciplinary practices. Committee members have
recently noted that this is a “coming of age” for ACMO wherein we will now be able to take meaningful action
and to publish the results of those ethics cases in which punitive action is found to be necessary.
In acknowledging the members of the Ethics Committee, I would like to take this opportunity to highlight the
specific role and contribution of each member. Mario Deo served on the Committee for four years and has
recently moved to the Discipline Committee where his experience will be invaluable in bringing a group of
resource members together. Larry Holmes shares his dedication and long history as a volunteer leader of
ACMO. Michael Pascu joined the Committee last fall, and has developed a Guide to Processes as well as
templates for use by both the Ethics and Discipline Committees. ACMO executive director, Amanda Curtis,
is our designated staff contact.
We thank you for your support, and encourage all members to continue to bring matters to our attention as
we work together to raise the standard of condominium management in Ontario.
Submitted by:
Allan Rosenberg, RCM
Chair, Ethics Committee

Luncheon Committee
Committee Mandate: To provide a series of presentations in all areas of Ontario, where demand warrants, in
order that RCM’s, members and others may gain knowledge and share experiences.
If the support of our members is a key indicator of success, then our ACMO 2007 luncheon program met our
objective to provide continuous education opportunities in a vibrant, networking environment. The series of
luncheons was again held only in Toronto, although the mounting of events in other regions is now being
addressed by ACMO’s Regional Committee.
Attendance throughout the year was excellent, with one luncheon drawing a crowd in excess of 230 and
others with registration over 200. This was the first time ACMO has offered a Holiday themed program in
December and despite some nay-sayers who predicted everyone would be too busy to attend, registration
for this luncheon was 175.
The following topics were presented from January to December of 2007, and sincere appreciation is
extended to the speakers and moderators for their generous contribution of both knowledge and time.
January - Bill 159, Getting Up to Speed on New Security Regulations - Luc Ferland, Senior Vice President
Human Resources, Southwestern Ontario Region, Group 4
February - Condo Current Affairs - An Engineering Perspective - Peter Leong, P.Eng., Sally Thompson,
P.Eng., Paul Belanger, P.Eng., Dr. Gina P. Cody, M.Eng., Ph.D., P.Eng., David Ballantyne, P. Eng.
March - Rapid Fire: A Legal Update - Jonathan Fine, Patricia Conway, Brian Horlick, Mark Arnold, Armand
Conant, Host: Mario Deo
April - Safety by Design - Michele Farley, FCS Fire Consulting Services Ltd., Roger Tickner, Tickner &
Associates
May - Professionalism in the Workplace - Roy Arluck, Adeodate Czink, Laura Lee
June - Mediation and Arbitration - Richard Pearlstein, Brian Horlick, David F. Alexandor
September - Bill 159: The Impact of the New Legislation — Is Your Corporation Ready? - James Lynch,
G4S Security Services (Canada) Ltd., Ronald France, Paragon, Special Guest – John Herberman, Registrar
and Director of the Private Investigators and Security Guards Branch at the Ministry of Community Safety
and Correctional Services
October - Third Party Contractors - Are You Liable? - Jennifer MacFarlane, IAPA
December - The Whacky World of Condominium Insurance - Mark Shedden
The new format introduced in the previous year to profile RCM members and ACMO 2000 companies on
looped PowerPoint presentations was continued with the addition of tent cards also displaying the
achievement of new RCM members. The ACMO Associates Committee members again demonstrated their
support by looking after the resource tables, draws and appointing an emcee for each event.
Meetings were held with management at Richmond Hill Country Club to review meals and service. The Club
has worked cooperatively with ACMO in following the various elements of our agenda which is designed to
serve and clear the meal in a timely fashion, to accommodate our speakers and to close the program
promptly at 2:00 p.m.
We thank you again for your continued attendance and encourage your feedback on this important member
service. I would also like to take this opportunity to extend appreciation to our Luncheon Committee for their
support in planning the program, and ACMO staff for their diligent attention to detail in all aspects of program
delivery. These members are Naseer Abbasi, Doug King, Laura Lee, Richard Lyons; and BB&C staff Kathy
Irwin, Katharine Krul, Mumtaz Virani, Amanda Curtis and Dianne Werbicki-Bell who not only assists at each
luncheon but also ensures that coverage appears in ACMO publications. We look forward to the coming
program year and the addition of further enhancements to keep luncheons an interesting and valuable
service.
Submitted by:
Harold S. Cipin, M.S.c., Hons. B.A., RCM
Chair, Luncheon Committee

Membership and Marketing Committee
Committee Mandate: to identify, develop and market services which will provide value to current members;
and to identify and develop plans to increase membership throughout Ontario.
Chair – Dean McCabe
Committee Members: Melanie Gibson, Yasmeen Nurmohamed, Roy Arluck, Tania Haluk, Steve
Christodoulou, Arnel Ramdath, Scott Wilson, Kathy Irwin – ACMO Manager of Member Services
The following is a synopsis of Committee activities over the past year.
During 2007-2008 the committee continued to build on the MHIB program and to put in place the systems
that will allow this type of discount program to benefit our members into the future. Advertising agreements
have been formalized with our Supporters that will allow us to negotiate and provide significant savings to
our members. Information on the MHIB program and links to access the savings are now available on the
ACMO website.
We have begun an advertising campaign in industry publications to raise awareness of ACMO and the RCM
designation across the province and are in the final stages selecting a firm to work with on the development
of a public relations campaign that we hope will yield exciting results in the coming year.
We are delighted to report that ACMO membership continues to grow as the number of RCM members
approaches 500 and we look forward to marking this significant achievement in the very near future.
The Membership and Marketing Committee wishes to thank retiring Committee member Vicki Vancas for the
time and energy that she dedicated to the Committee in the past and thank Steve Christodoulou for his
willingness to volunteer to serve on the committee. Steve very obviously has a passion for the mission of
the Membership and Marketing Committee and we look forward to working with him.
The Membership & Marketing Committee wishes to thank members in all categories for their ongoing
support and participation and we encourage our members to take an active role in their Association through
committee participation or through supporting ACMO incentives and programs designed to add value for all
of our members.
Submitted by:
Dean McCabe, RCM
Chair, Membership and Marketing Committee

Professional Development Committee
Committee Mandate: To promote and provide the continuing professional development of the members and
to provide educational programs, training and information.
The Committee continues to undertake the work in progress from previous years. In June 2007, Cynthia
Chung and Laura Lee, elected to co-chair the committee each with a specific portfolio. In December 2007,
Laura resigned due to work related commitments. We thank Laura for her commitment to the Board and the
PD Committee during this time.
The Physical Management Manual – Discussions are proceeding on the re-write by Dale Kerr of GRG
Building Consultants Inc. Ms. Kerr has completed nine chapters of the text book. It is anticipated that this
resource material will be completed soon. The colleges and in-house training companies will be advised
when the material is ready for distribution.
The Financial Manual – The PD Committee has made a mandate to revamp this text book material within 18
months. We are currently looking for contributors to review, revamp or rewrite several sections of the text
book.
The Legal Course – The PD committee sent to the Board the requirements to formulate two separate
courses for Condominium Law. The first part is the study of the Condominium Act, 1998 and the second is
related to “Acts” that affect or are related to the Condominium Act that influence us in the daily course of our
work. More information will be available in the near future.
Administration and Human Relations Manual - Changes will be forthcoming for this manual as we strive to
update all text book material within the next 24 months.
Director of Education - The Professional Development Committee is pleased to announce the appointment
of Mark Readman, as Director of Education effective March 3, 2008. Mark will be working closely with the
PD Committee on such items as application forms for challenge exams, challenge exams, teacher
assessment reviews, updates on course material/manuals etc. We look forward to working with Mark and
setting goals for the committee to obtain in the upcoming year.
Exam Statistics 2007-2008:
Date of Exam
# of
Candidates Passing Failing Success Rates
February 20 th, 2008 27 27 0 100%
November 2007 45 32 13 68%
July 2007 45 38 7 84.4%
Congratulations to all the successful candidates who passed their RCM exam over the past year.
I would like to personally thank all the committee members for their great efforts and time over the past year.
I look forward to working closely with them to achieve our set goals for the education of all Property
Managers within Ontario and nationally.
The Professional Development Committee includes: Chair – Cynthia Chung, Members – Patricia Elia,
Jonathan Fine, Andy Wallace, Robert Buckler, Jeff Jeffcoatt, Lucy Dias, Rene Mendez
Submitted by:
Cynthia Chung, RCM
Chair, Professional Development Committee

Regional Committee
Committee Mandate: To ensure that ACMO services are offered to all regions and to act as a resource for
other committees.
The mission statement of the Regional Committee is to ensure that ACMO services are offered to all regions
and to act as a resource for other committees.
In an effort to reach out to areas outside of the GTA, we have recruited volunteers from the Boards of
various chapters of the CCI (Canadian Condominium Institute) and we are slowly defining ways of
introducing ACMO to these regions or we have been successful in working together with some of these
Chapters to organize events.
We are currently working with the Ottawa Chapter of the CCI to organize a joint CCI/ACMO trade show and
conference scheduled for May 3 rd in Ottawa. The focus of the conference is “Going Green” and we have
every expectation that the event will be successful in raising the awareness of ACMO and the RCM
designation. Members of the ACMO Board of Directors are planning to attend the event.
The annual Southwestern Ontario Golf Tournament is another event we are working to coordinate. The
tournament is scheduled for June 25 at the Greenhills Golf Club in London, Ontario and we are counting on
the support of area management companies and trades and are hopeful to make it a joint venture with the
London Chapter of the CCI. Unfortunately this event had to be cancelled last year due to a lack of interest
so we have moved the date earlier in the year and with the anticipated assistance from the above-mentioned
groups we are confident of a successful event.
Another goal we have set is to conduct luncheons outside of the GTA. The ACMO luncheons are so
informative and beneficial to the RCM’s but many members are missing out due to the travel involved to
attend in Richmond Hill. The committee is working toward arranging one or two luncheons this year in the
London/Windsor area and/or the Kitchener/Waterloo or Hamilton area. Again, we are hoping for assistance
from the various CCI Chapters to help advertise these events and introduce ACMO to their members. We
are already receiving offers for speakers and depending on the response and the success of these early
events, we will consider increasing the number of luncheons for next year.
We encourage ideas and suggestions from all members and would welcome any individual who would like
to assist with the Regional Committee or any of the planned events.
The Regional Committee includes: Chair – Karen Reynolds, Members – Jason Tower, Robert Thackeray,
John Warren, Don Peter, Gayle Sargeant, Bill Thompson, Jon Juffs, Bob Girard, Jim Church, Michael
Holmes, Scott Wilson, Doug Steen
Submitted by:
Karen Reynolds, RCM
Chair, Regional Committee

Government Relations
Several months ago the Toronto chapter of CCI approached ACMO with the idea of forming a joint
committee to investigate the advantages and availability of hiring a government relations firm to assist both
organizations with enhancing their respective profiles within the provincial government. The committee was
formed shortly thereafter and is comprised of Armand Conant and Brian Horlick from CCI and John
Damaren and Harold Cipin from ACMO. A search was conducted and after Board approval the firm of
Global Public Affairs was hired.
The committee met several times over the next couple of months to provide the agency with information on
both organizations as well as to begin to formulate both a short term and long range strategy. Once the
ramp up was completed specific meetings were arranged with various Ministers, policy advisors and senior
staff members. These meet and greet sessions were designed to provide selected government officials,
both bureaucratic as well as political, with the opportunity to obtain a clearer understanding of our respective
positions within the industry.
As our profiles begin to broaden within a couple of the ministries so does the number of calls we are
receiving asking for our input and involvement. We are confident that should the government decide to
review and possibly amend the Act, both of our organizations will be asked to assume specific roles in that
regard.
The overall consensus within the committee for the first six months is that the formation of this committee
and the results to date has been well worth the investment.
Submitted by:
Harold S. Cipin, M.Sc., Hons. B.A., R.C.M.
Chair, Government Relations

Year-end Financial Report
The Board of Directors of ACMO is pleased to provide the Auditor’s Report and Financial
Statements for the fiscal year ended December 31, 2007. These financial results will be presented
in detail at the 2008 Annual Meeting.
The following briefly highlight performance against budget.
GENERAL – The budget is struck with the goal of having a contribution to surplus that will enable
ACMO to continue to build on the services it offers to its membership. In 2007, the Board set a
target surplus of $26,600 to be added to the retained earnings of $666,649.
The Board also made a decision to mount two Special Events to recognize ACMO 2000
Companies and to celebrate the Association’s 30 th Anniversary. These events were financially
underwritten by ACMO and were offered as a way to say “thank you” to our members for your loyal
support.
OPERATING REVENUE – Revenue shows a significant positive variation against budget of
$124,046. The strong support and growth in membership, participation in social events, and
continuing high enrolment for ACMO courses combined for this excellent result.
OPERATING EXPENSE – Expenses were over budget by $93,646. In revenue generating
portfolios, this variation relates directly to the increase in activity levels. Cost containment in
general areas of operation and governance - administration and board - is also reflected. Higher
than anticipated expenditure in Legal and Audit results from necessary review and preparation of
contractual agreements with consultants and industry experts. External Affairs relates to renewed
activity in the area of government liaison; and in the 2008 fiscal period there is a budgeted amount
for a joint ACMO/CCI-Toronto contract to retain public affairs consultants.
PROJECT REVENUES – Revenues were also well ahead of budget, due mainly to the enrolment
in RCM Refresher Courses and support of web link and advertising opportunities.
PROJECT EXPENSES – Expenses were close to or under budget in the majority of areas. The
significant positive variation is due largely to the deferral of project expenses related to the
development of a new Physical Building Manual. This Manual will be finalized in the 2008 fiscal
year. Refresher Course expenses increased due the high level of enrolment.
BALANCE SHEET – The retained surplus at year-end was $756,777. ACMO therefore remains in
a strong financial position as we continue grow. Reserves also fall within accepted association
practices to have reserves equal to 6 or 12 months of operating expenses and are in keeping with
ACMO policies.
The Board of Directors will continue to combine prudent financial management with the expansion
of ACMO services, and we look forward to receiving comment and feedback from the membership.