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Law Lights — CAUTIONARY TALES<br />

Failures in Governance<br />

— The <strong>Rogue</strong> <strong>Board</strong>,<br />

The <strong>Rogue</strong> <strong>Director</strong><br />

By John A.A. Deacon, BA, LLB<br />

Often, when a condominium<br />

director seeks pr<strong>of</strong>essional<br />

advice on what constitutes<br />

his/her due<br />

diligence, <strong>the</strong> best<br />

response is to consider<br />

<strong>the</strong> <strong>Condominium</strong><br />

Act’s exemption<br />

from director’s liability.<br />

That exemption<br />

is expressed in section 37 <strong>of</strong> <strong>the</strong><br />

<strong>Condominium</strong> Act (<strong>the</strong> “Act”), and<br />

may be paraphrased:<br />

• that a director shall not be found<br />

liable for a breach <strong>of</strong> duty if <strong>the</strong> director<br />

relies on a contract property<br />

manager, an <strong>of</strong>ficer or an auditor<br />

that presents a financial statement,<br />

or alternatively relies on a report or<br />

opinion <strong>of</strong> a lawyer, public accountant,<br />

engineer, appraiser, or o<strong>the</strong>rwise<br />

recognized pr<strong>of</strong>essional.<br />

In <strong>the</strong> final section <strong>of</strong> this article<br />

entitled “The Law”, I will go into<br />

more detail concerning judicial pronouncements<br />

<strong>of</strong> what level <strong>of</strong> dili-<br />

gence is due from a condominium<br />

director and a condominium board<br />

<strong>of</strong> directors.<br />

First, though, I will give examples<br />

from my condominium law practice<br />

<strong>of</strong> a breach <strong>of</strong> that standard by a<br />

board and by an individual director.<br />

Condo Manager Ad:Condo Manager Ad 4/23/08 10:16 AM Page 1<br />

■ The <strong>Rogue</strong> <strong>Board</strong><br />

What manager or advisor to a<br />

condominium corporation has<br />

not gone through <strong>the</strong> communitywrenching<br />

experience <strong>of</strong> owners<br />

voting on whe<strong>the</strong>r or not to remove<br />

an entire board <strong>of</strong> directors from<br />

<strong>of</strong>fice? Whe<strong>the</strong>r this results from<br />

a failure <strong>of</strong> <strong>the</strong> board <strong>of</strong> directors<br />

to properly administer <strong>the</strong> condominium<br />

(<strong>of</strong>ten involving substantial<br />

expenses resulting in <strong>the</strong> need for a<br />

large increase in monthly common<br />

expenses or a special assessment),<br />

or o<strong>the</strong>r political factors, <strong>the</strong> sense<br />

<strong>of</strong> community <strong>of</strong> <strong>the</strong> owners is <strong>of</strong>ten<br />

shattered by this action.<br />

One condominium board <strong>of</strong> directors<br />

was removed by a well organized<br />

group <strong>of</strong> requisitionists for<br />

a number <strong>of</strong> reasons, including a<br />

change in <strong>the</strong> ethnic demographic, a<br />

lack <strong>of</strong> trust, combined with a large<br />

increase in common expenses.<br />

The board that was removed had<br />

made <strong>the</strong> best <strong>of</strong> a very bad situation.<br />

The common expense assessment<br />

had for years, and through <strong>the</strong> decisions<br />

<strong>of</strong> many different boards <strong>of</strong><br />

directors, been inadequate to pay for<br />

necessary building repairs that were<br />

very expensive, and so <strong>the</strong> major repairs<br />

had been postponed until postponement<br />

was no longer possible.<br />

Then in 2001 <strong>the</strong> new <strong>Condominium</strong><br />

Act, 1998 came into force with <strong>the</strong><br />

mandatory compliance with a reserve<br />

fund study requiring a full funding<br />

contribution plan within ten years <strong>of</strong><br />

<strong>the</strong> first comprehensive study.<br />

Owner information meetings<br />

were called and held, attended by<br />

<strong>the</strong> engineer who prepared <strong>the</strong> comprehensive<br />

reserve fund study, <strong>the</strong><br />

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corporation’s auditor, lawyer and<br />

condominium manager. Three such<br />

meetings were held to fully explain<br />

<strong>the</strong> need for substantial additional<br />

owner contributions.<br />

As soon as notice <strong>of</strong> <strong>the</strong> increase<br />

in common expense contribution<br />

was sent to owners, a requisition<br />

meeting to remove <strong>the</strong> board was<br />

initiated and <strong>the</strong> board was removed<br />

– a new board from <strong>the</strong> new ethnic<br />

majority being elected. The new<br />

board fired <strong>the</strong> engineer, auditor and<br />

lawyer. The manager resigned.<br />

The assessment increase was reversed<br />

and <strong>the</strong> pr<strong>of</strong>essional advice<br />

ignored.<br />

There are no condominium police,<br />

and <strong>the</strong>re was no owner willing<br />

to incur litigation costs personally to<br />

force <strong>the</strong> new board to comply with<br />

<strong>the</strong> law. It is unknown whe<strong>the</strong>r <strong>the</strong><br />

new auditor qualified <strong>the</strong> audit <strong>of</strong><br />

<strong>the</strong> annual financial statement, nor<br />

<strong>the</strong> inevitable negative impact on<br />

unit resale values when purchasers<br />

became aware <strong>of</strong> <strong>the</strong> underfunded<br />

reserve and noted <strong>the</strong> state <strong>of</strong> disrepair<br />

<strong>of</strong> <strong>the</strong> building.<br />

However, in my experience such<br />

a condominium will enter a downward<br />

spiral <strong>of</strong> community dysfunction<br />

and reduced unit values from<br />

which it is difficult to recover.<br />

Appointment <strong>of</strong> a condominium<br />

administrator under section 131 <strong>of</strong><br />

<strong>the</strong> Act is beyond <strong>the</strong> scope <strong>of</strong> this<br />

article but will <strong>of</strong>ten add yet ano<strong>the</strong>r<br />

burden <strong>of</strong> expense on unit owners<br />

fur<strong>the</strong>r reducing unit values.<br />

While recovery is possible, it is<br />

long and owners will suffer significant<br />

hardship. In this case it is clear<br />

that <strong>the</strong> due diligence is to rely on<br />

pr<strong>of</strong>essional advice, swallow <strong>the</strong> bitter<br />

pill <strong>of</strong> common expense increases,<br />

reverse <strong>the</strong> decline <strong>of</strong> building<br />

standards and underfunded reserve<br />

to preserve and increase unit values<br />

in <strong>the</strong> short to immediate term.<br />

■ The <strong>Rogue</strong> <strong>Director</strong><br />

What condominium director has<br />

not received an earful <strong>of</strong> complaint/<br />

criticism from a unit owner?<br />

It is very tempting for that elected<br />

director to take responsibility for<br />

<strong>the</strong> problem, despite <strong>the</strong> fact that<br />

<strong>the</strong> sole legal authority <strong>of</strong> a director<br />

is to inform him/herself and make<br />

DEL Acmo 1/2 Ad 2007:Layout 1 1/24/08 5:47 PM Page 1<br />

decisions at duly constituted meetings<br />

<strong>of</strong> <strong>the</strong> board (<strong>of</strong>ficers have some<br />

additional authority between board<br />

meetings).<br />

The proper response to an owner<br />

is accordingly that <strong>the</strong> matter will be<br />

brought up at <strong>the</strong> next meeting <strong>of</strong><br />

<strong>the</strong> board <strong>of</strong> directors if it cannot be<br />

handled by management in <strong>the</strong> interim.<br />

The matter may even require<br />

an emergency meeting <strong>of</strong> <strong>the</strong> board,<br />

but an individual director can do<br />

little or nothing.<br />

In fact, if a director purports to<br />

act for <strong>the</strong> condominium corporation<br />

in responding to <strong>the</strong> owner, <strong>the</strong><br />

result can be an undermining <strong>of</strong> <strong>the</strong><br />

authority <strong>of</strong> <strong>the</strong> board <strong>of</strong> directors<br />

and its contract property manager.<br />

If an individual director takes action<br />

to deal with a perceived problem,<br />

not only is <strong>the</strong> governance <strong>of</strong> <strong>the</strong><br />

condominium undermined, but <strong>the</strong><br />

corporation could incur legal liability,<br />

as could <strong>the</strong> individual director.<br />

In one case a condominium director<br />

believing an owner’s complaints<br />

to be justified, circulated an owner<br />

survey (omitting <strong>the</strong> o<strong>the</strong>r directors<br />

and known supporters) inviting<br />

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■ 50 ■ CM <strong>Condominium</strong> Manager Magazine, Fall 2008


owners to express <strong>the</strong>ir opposition<br />

to <strong>the</strong> board’s policy. Some owners<br />

did respond as invited, and o<strong>the</strong>rs<br />

responded with anger that <strong>the</strong><br />

board’s authority was being undermined,<br />

and concern <strong>of</strong> <strong>the</strong> impact<br />

that this action would have on <strong>the</strong><br />

community as a whole.<br />

Very worried <strong>of</strong> <strong>the</strong> governance<br />

dysfunction that could result from<br />

a divided community, <strong>the</strong> board <strong>of</strong><br />

directors held an owner information<br />

meeting and sought legal advice on<br />

how to restore understanding and<br />

respect for <strong>the</strong> checks and balances<br />

inherent in a properly functioning<br />

governance structure. It was felt necessary<br />

to re-affirm to owners <strong>the</strong>ir<br />

right to provide input through proper<br />

channels, and that a reasonable<br />

and timely response to issues raised<br />

would be given. Without an atmosphere<br />

<strong>of</strong> respect and confidence<br />

from owners as well as among <strong>the</strong><br />

directors, creativity and responsiveness<br />

<strong>of</strong> <strong>the</strong> board could be replaced<br />

by mistrust and anger.<br />

A paragraph <strong>of</strong> <strong>the</strong> advice provided<br />

to that board is useful to restate<br />

here:<br />

“Every director brings a different<br />

perspective to board meetings and is<br />

fully entitled to take every reasonable<br />

opportunity to impress upon<br />

his/her fellow directors <strong>the</strong> importance<br />

and correctness <strong>of</strong> that director’s<br />

position. Once <strong>the</strong> discussion<br />

is completed and <strong>the</strong> matter determined<br />

by majority vote, <strong>the</strong>n <strong>the</strong> decision<br />

is a decision <strong>of</strong> <strong>the</strong> corporation<br />

and may be relied on by members <strong>of</strong><br />

<strong>the</strong> corporation and third parties. In<br />

<strong>the</strong> event <strong>of</strong> a dissenting vote, <strong>the</strong><br />

dissenting director would have <strong>the</strong><br />

right to have his/her dissent noted<br />

in <strong>the</strong> minutes <strong>of</strong> <strong>the</strong> board meeting,<br />

although this is usually an extraordinary<br />

event. It would not be appropriate<br />

for any director to relate to o<strong>the</strong>r<br />

owners <strong>the</strong> confidential discussions<br />

and presentation <strong>of</strong> points <strong>of</strong> view by<br />

individual directors or <strong>of</strong>ficers unless<br />

so disclosed in <strong>the</strong> minutes.”<br />

■ The Law<br />

In 1986, Buock J. in Dixon v.<br />

Deacon et al stated:<br />

“There is a dearth <strong>of</strong> case law on<br />

<strong>the</strong> issue <strong>of</strong> duty <strong>of</strong> care, and accordingly<br />

it is difficult to say precisely to<br />

what depths one must sink in order<br />

to be liable in negligence. Conduct<br />

unbecoming a director would seem<br />

to include deliberately ignoring <strong>the</strong><br />

affairs <strong>of</strong> <strong>the</strong> corporation and also<br />

transfer <strong>of</strong> control to persons whom<br />

one knows to be dishonest or irresponsible.<br />

Lesser sins are likely to be<br />

forgiven on <strong>the</strong> basis <strong>of</strong> <strong>the</strong> ‘business<br />

judgment’ rule provided that <strong>the</strong><br />

individual responsible can plausibly<br />

claim to have acted in good faith.”<br />

Section 122 <strong>of</strong> <strong>the</strong> Canada Business<br />

Corporations Act and section<br />

134 <strong>of</strong> <strong>the</strong> Ontario Business Corporations<br />

Act both echo <strong>the</strong> wording<br />

<strong>of</strong> <strong>the</strong> Ontario <strong>Condominium</strong> Act<br />

requiring: “<strong>the</strong> care, diligence and<br />

skill that a reasonably prudent person<br />

would exercise in comparable<br />

circumstances.” As a result <strong>of</strong> <strong>the</strong><br />

identical wording, case law from <strong>the</strong><br />

business corporation world apply to<br />

condominium corporation directors.<br />

I had reviewed cases that found:<br />

• relying on a trusted manager<br />

protected credit union directors<br />

from liability for losses;<br />

• bank directors were liable for<br />

losses caused by an employee be-<br />

CM <strong>Condominium</strong> Manager Magazine, Fall 2008 ■ 51 ■


cause <strong>the</strong>y allowed him to continue<br />

working despite knowing that he<br />

was not trustworthy.<br />

In re Brazilian Rubber Plantations<br />

and Estates, Ltd., [1911], <strong>the</strong><br />

court held that <strong>the</strong> directors <strong>of</strong> a<br />

rubber importing company could<br />

“undertake <strong>the</strong> management <strong>of</strong> a<br />

rubber company in complete ignorance<br />

<strong>of</strong> everything connected with<br />

rubber, without incurring responsibility<br />

for <strong>the</strong> mistakes which may<br />

result from such ignorance.”<br />

The definitive statement on <strong>the</strong><br />

subject in Canadian law is from <strong>the</strong><br />

Supreme Court <strong>of</strong> Canada in <strong>the</strong><br />

Peoples Department Stores Inc. case<br />

in 2004 which affirmed:<br />

“<strong>Director</strong>s and <strong>of</strong>ficers will not<br />

be held to be in breach <strong>of</strong> <strong>the</strong> duty<br />

<strong>of</strong> care under s. 122(1)(b) <strong>of</strong> <strong>the</strong><br />

CBCA if <strong>the</strong>y act prudently and<br />

on a reasonably informed basis.<br />

The decisions <strong>the</strong>y make must be<br />

reasonable business decisions in<br />

light <strong>of</strong> all <strong>the</strong> circumstances about<br />

which <strong>the</strong> directors or <strong>of</strong>ficers knew<br />

or ought to have known. In determining<br />

whe<strong>the</strong>r directors have<br />

acted in a manner that breached <strong>the</strong><br />

duty <strong>of</strong> care, it is worth repeating<br />

that perfection is not demanded.<br />

Courts are ill-suited and should be<br />

reluctant to second-guess <strong>the</strong> application<br />

<strong>of</strong> business expertise to<br />

<strong>the</strong> considerations that are involved<br />

in corporate decision making, but<br />

<strong>the</strong>y are capable, on <strong>the</strong> facts <strong>of</strong><br />

any case, <strong>of</strong> determining whe<strong>the</strong>r<br />

an appropriate degree <strong>of</strong> prudence<br />

and diligence was brought to bear<br />

in reaching what is claimed to be a<br />

reasonable business decision at <strong>the</strong><br />

time it was made.”<br />

The current standard quoted<br />

above from <strong>the</strong> Peoples case shows<br />

how much <strong>the</strong> law concerning director<br />

liability has evolved.<br />

■ Conclusion<br />

Attending all possible board<br />

meetings, acting prudently and on<br />

a reasonably informed basis, participating<br />

in decisions, noting opposition<br />

when appropriate and not<br />

acting outside meetings <strong>of</strong> <strong>the</strong> board<br />

<strong>of</strong> directors should keep a condominium<br />

director out <strong>of</strong> <strong>the</strong> courts<br />

and indemnified by <strong>the</strong> corporation<br />

and its insurance.<br />

As referred to in <strong>the</strong> first sentence<br />

<strong>of</strong> this article, it is safest for directors<br />

to act in reliance on pr<strong>of</strong>essionals<br />

and properly presented financial<br />

statements – when in doubt get good<br />

advice and rely on it.■<br />

John A.A. Deacon, BA, LLB, is a senior<br />

partner in <strong>the</strong> law firm Deacon,<br />

Spears, Fedson & Montizambert.<br />

This article has been prepared with<br />

<strong>the</strong> assistance <strong>of</strong> law student Ananthan<br />

Sinnadurai.<br />

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■ 52 ■ CM <strong>Condominium</strong> Manager Magazine, Fall 2008

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