the Rogue Board, the Rogue Director - Association of Condominium ...
the Rogue Board, the Rogue Director - Association of Condominium ...
the Rogue Board, the Rogue Director - Association of Condominium ...
Create successful ePaper yourself
Turn your PDF publications into a flip-book with our unique Google optimized e-Paper software.
Law Lights — CAUTIONARY TALES<br />
Failures in Governance<br />
— The <strong>Rogue</strong> <strong>Board</strong>,<br />
The <strong>Rogue</strong> <strong>Director</strong><br />
By John A.A. Deacon, BA, LLB<br />
Often, when a condominium<br />
director seeks pr<strong>of</strong>essional<br />
advice on what constitutes<br />
his/her due<br />
diligence, <strong>the</strong> best<br />
response is to consider<br />
<strong>the</strong> <strong>Condominium</strong><br />
Act’s exemption<br />
from director’s liability.<br />
That exemption<br />
is expressed in section 37 <strong>of</strong> <strong>the</strong><br />
<strong>Condominium</strong> Act (<strong>the</strong> “Act”), and<br />
may be paraphrased:<br />
• that a director shall not be found<br />
liable for a breach <strong>of</strong> duty if <strong>the</strong> director<br />
relies on a contract property<br />
manager, an <strong>of</strong>ficer or an auditor<br />
that presents a financial statement,<br />
or alternatively relies on a report or<br />
opinion <strong>of</strong> a lawyer, public accountant,<br />
engineer, appraiser, or o<strong>the</strong>rwise<br />
recognized pr<strong>of</strong>essional.<br />
In <strong>the</strong> final section <strong>of</strong> this article<br />
entitled “The Law”, I will go into<br />
more detail concerning judicial pronouncements<br />
<strong>of</strong> what level <strong>of</strong> dili-<br />
gence is due from a condominium<br />
director and a condominium board<br />
<strong>of</strong> directors.<br />
First, though, I will give examples<br />
from my condominium law practice<br />
<strong>of</strong> a breach <strong>of</strong> that standard by a<br />
board and by an individual director.<br />
Condo Manager Ad:Condo Manager Ad 4/23/08 10:16 AM Page 1<br />
■ The <strong>Rogue</strong> <strong>Board</strong><br />
What manager or advisor to a<br />
condominium corporation has<br />
not gone through <strong>the</strong> communitywrenching<br />
experience <strong>of</strong> owners<br />
voting on whe<strong>the</strong>r or not to remove<br />
an entire board <strong>of</strong> directors from<br />
<strong>of</strong>fice? Whe<strong>the</strong>r this results from<br />
a failure <strong>of</strong> <strong>the</strong> board <strong>of</strong> directors<br />
to properly administer <strong>the</strong> condominium<br />
(<strong>of</strong>ten involving substantial<br />
expenses resulting in <strong>the</strong> need for a<br />
large increase in monthly common<br />
expenses or a special assessment),<br />
or o<strong>the</strong>r political factors, <strong>the</strong> sense<br />
<strong>of</strong> community <strong>of</strong> <strong>the</strong> owners is <strong>of</strong>ten<br />
shattered by this action.<br />
One condominium board <strong>of</strong> directors<br />
was removed by a well organized<br />
group <strong>of</strong> requisitionists for<br />
a number <strong>of</strong> reasons, including a<br />
change in <strong>the</strong> ethnic demographic, a<br />
lack <strong>of</strong> trust, combined with a large<br />
increase in common expenses.<br />
The board that was removed had<br />
made <strong>the</strong> best <strong>of</strong> a very bad situation.<br />
The common expense assessment<br />
had for years, and through <strong>the</strong> decisions<br />
<strong>of</strong> many different boards <strong>of</strong><br />
directors, been inadequate to pay for<br />
necessary building repairs that were<br />
very expensive, and so <strong>the</strong> major repairs<br />
had been postponed until postponement<br />
was no longer possible.<br />
Then in 2001 <strong>the</strong> new <strong>Condominium</strong><br />
Act, 1998 came into force with <strong>the</strong><br />
mandatory compliance with a reserve<br />
fund study requiring a full funding<br />
contribution plan within ten years <strong>of</strong><br />
<strong>the</strong> first comprehensive study.<br />
Owner information meetings<br />
were called and held, attended by<br />
<strong>the</strong> engineer who prepared <strong>the</strong> comprehensive<br />
reserve fund study, <strong>the</strong><br />
BONDED & INSURED<br />
We’ve had you covered for over 85 years!<br />
Repairs & rero<strong>of</strong>ing • asphalt shingles • cedar shakes & shingles • de-icing cables • flashing repairs & replacements<br />
aluminum siding, s<strong>of</strong>fits, fascia & eavestroughing • townhome rero<strong>of</strong>ing • FREE inspection & estimating<br />
Emergency Service<br />
Winner <strong>of</strong> <strong>the</strong><br />
‘Subcontractor <strong>of</strong> <strong>the</strong> Year’<br />
Award<br />
FOR A FREE ESTIMATE<br />
(416)789-0601ext. 285 or<br />
DominionRo<strong>of</strong>ing.com<br />
CM <strong>Condominium</strong> Manager Magazine, Fall 2008 ■ 49 ■<br />
6.875” x 3.25” <strong>Condominium</strong> Manager ad<br />
Client: Dominion Ro<strong>of</strong>ing Agency: McCabe Neill & Associates Job #M5588 April ‘08
corporation’s auditor, lawyer and<br />
condominium manager. Three such<br />
meetings were held to fully explain<br />
<strong>the</strong> need for substantial additional<br />
owner contributions.<br />
As soon as notice <strong>of</strong> <strong>the</strong> increase<br />
in common expense contribution<br />
was sent to owners, a requisition<br />
meeting to remove <strong>the</strong> board was<br />
initiated and <strong>the</strong> board was removed<br />
– a new board from <strong>the</strong> new ethnic<br />
majority being elected. The new<br />
board fired <strong>the</strong> engineer, auditor and<br />
lawyer. The manager resigned.<br />
The assessment increase was reversed<br />
and <strong>the</strong> pr<strong>of</strong>essional advice<br />
ignored.<br />
There are no condominium police,<br />
and <strong>the</strong>re was no owner willing<br />
to incur litigation costs personally to<br />
force <strong>the</strong> new board to comply with<br />
<strong>the</strong> law. It is unknown whe<strong>the</strong>r <strong>the</strong><br />
new auditor qualified <strong>the</strong> audit <strong>of</strong><br />
<strong>the</strong> annual financial statement, nor<br />
<strong>the</strong> inevitable negative impact on<br />
unit resale values when purchasers<br />
became aware <strong>of</strong> <strong>the</strong> underfunded<br />
reserve and noted <strong>the</strong> state <strong>of</strong> disrepair<br />
<strong>of</strong> <strong>the</strong> building.<br />
However, in my experience such<br />
a condominium will enter a downward<br />
spiral <strong>of</strong> community dysfunction<br />
and reduced unit values from<br />
which it is difficult to recover.<br />
Appointment <strong>of</strong> a condominium<br />
administrator under section 131 <strong>of</strong><br />
<strong>the</strong> Act is beyond <strong>the</strong> scope <strong>of</strong> this<br />
article but will <strong>of</strong>ten add yet ano<strong>the</strong>r<br />
burden <strong>of</strong> expense on unit owners<br />
fur<strong>the</strong>r reducing unit values.<br />
While recovery is possible, it is<br />
long and owners will suffer significant<br />
hardship. In this case it is clear<br />
that <strong>the</strong> due diligence is to rely on<br />
pr<strong>of</strong>essional advice, swallow <strong>the</strong> bitter<br />
pill <strong>of</strong> common expense increases,<br />
reverse <strong>the</strong> decline <strong>of</strong> building<br />
standards and underfunded reserve<br />
to preserve and increase unit values<br />
in <strong>the</strong> short to immediate term.<br />
■ The <strong>Rogue</strong> <strong>Director</strong><br />
What condominium director has<br />
not received an earful <strong>of</strong> complaint/<br />
criticism from a unit owner?<br />
It is very tempting for that elected<br />
director to take responsibility for<br />
<strong>the</strong> problem, despite <strong>the</strong> fact that<br />
<strong>the</strong> sole legal authority <strong>of</strong> a director<br />
is to inform him/herself and make<br />
DEL Acmo 1/2 Ad 2007:Layout 1 1/24/08 5:47 PM Page 1<br />
decisions at duly constituted meetings<br />
<strong>of</strong> <strong>the</strong> board (<strong>of</strong>ficers have some<br />
additional authority between board<br />
meetings).<br />
The proper response to an owner<br />
is accordingly that <strong>the</strong> matter will be<br />
brought up at <strong>the</strong> next meeting <strong>of</strong><br />
<strong>the</strong> board <strong>of</strong> directors if it cannot be<br />
handled by management in <strong>the</strong> interim.<br />
The matter may even require<br />
an emergency meeting <strong>of</strong> <strong>the</strong> board,<br />
but an individual director can do<br />
little or nothing.<br />
In fact, if a director purports to<br />
act for <strong>the</strong> condominium corporation<br />
in responding to <strong>the</strong> owner, <strong>the</strong><br />
result can be an undermining <strong>of</strong> <strong>the</strong><br />
authority <strong>of</strong> <strong>the</strong> board <strong>of</strong> directors<br />
and its contract property manager.<br />
If an individual director takes action<br />
to deal with a perceived problem,<br />
not only is <strong>the</strong> governance <strong>of</strong> <strong>the</strong><br />
condominium undermined, but <strong>the</strong><br />
corporation could incur legal liability,<br />
as could <strong>the</strong> individual director.<br />
In one case a condominium director<br />
believing an owner’s complaints<br />
to be justified, circulated an owner<br />
survey (omitting <strong>the</strong> o<strong>the</strong>r directors<br />
and known supporters) inviting<br />
THE LEADER IN CONDOMINIUM MANAGEMENT!<br />
®<br />
PROPERTY MANAGEMENT INC.<br />
Our experienced, pr<strong>of</strong>essional <strong>Condominium</strong> Management Resource Team<br />
will protect your investment and enhance your lifestyle.<br />
®<br />
Delivers • Integrity • Performance • Innovation •<br />
We invite you to join our many satisfied clients.<br />
416-661-3151<br />
E-mail: info@delcondo.com Facsimile: 416-661-8653<br />
4800 Dufferin Street, Toronto M3H 5S9<br />
www.delpropertymanagement.com<br />
Winner <strong>of</strong> <strong>the</strong> Real Estate Management Industry’s Award as <strong>the</strong> Premier <strong>Condominium</strong> Organization in Canada.<br />
Selected Corporate Member <strong>of</strong> <strong>the</strong> Year By The <strong>Association</strong> <strong>of</strong> <strong>Condominium</strong> Managers <strong>of</strong> Ontario.<br />
■ 50 ■ CM <strong>Condominium</strong> Manager Magazine, Fall 2008
owners to express <strong>the</strong>ir opposition<br />
to <strong>the</strong> board’s policy. Some owners<br />
did respond as invited, and o<strong>the</strong>rs<br />
responded with anger that <strong>the</strong><br />
board’s authority was being undermined,<br />
and concern <strong>of</strong> <strong>the</strong> impact<br />
that this action would have on <strong>the</strong><br />
community as a whole.<br />
Very worried <strong>of</strong> <strong>the</strong> governance<br />
dysfunction that could result from<br />
a divided community, <strong>the</strong> board <strong>of</strong><br />
directors held an owner information<br />
meeting and sought legal advice on<br />
how to restore understanding and<br />
respect for <strong>the</strong> checks and balances<br />
inherent in a properly functioning<br />
governance structure. It was felt necessary<br />
to re-affirm to owners <strong>the</strong>ir<br />
right to provide input through proper<br />
channels, and that a reasonable<br />
and timely response to issues raised<br />
would be given. Without an atmosphere<br />
<strong>of</strong> respect and confidence<br />
from owners as well as among <strong>the</strong><br />
directors, creativity and responsiveness<br />
<strong>of</strong> <strong>the</strong> board could be replaced<br />
by mistrust and anger.<br />
A paragraph <strong>of</strong> <strong>the</strong> advice provided<br />
to that board is useful to restate<br />
here:<br />
“Every director brings a different<br />
perspective to board meetings and is<br />
fully entitled to take every reasonable<br />
opportunity to impress upon<br />
his/her fellow directors <strong>the</strong> importance<br />
and correctness <strong>of</strong> that director’s<br />
position. Once <strong>the</strong> discussion<br />
is completed and <strong>the</strong> matter determined<br />
by majority vote, <strong>the</strong>n <strong>the</strong> decision<br />
is a decision <strong>of</strong> <strong>the</strong> corporation<br />
and may be relied on by members <strong>of</strong><br />
<strong>the</strong> corporation and third parties. In<br />
<strong>the</strong> event <strong>of</strong> a dissenting vote, <strong>the</strong><br />
dissenting director would have <strong>the</strong><br />
right to have his/her dissent noted<br />
in <strong>the</strong> minutes <strong>of</strong> <strong>the</strong> board meeting,<br />
although this is usually an extraordinary<br />
event. It would not be appropriate<br />
for any director to relate to o<strong>the</strong>r<br />
owners <strong>the</strong> confidential discussions<br />
and presentation <strong>of</strong> points <strong>of</strong> view by<br />
individual directors or <strong>of</strong>ficers unless<br />
so disclosed in <strong>the</strong> minutes.”<br />
■ The Law<br />
In 1986, Buock J. in Dixon v.<br />
Deacon et al stated:<br />
“There is a dearth <strong>of</strong> case law on<br />
<strong>the</strong> issue <strong>of</strong> duty <strong>of</strong> care, and accordingly<br />
it is difficult to say precisely to<br />
what depths one must sink in order<br />
to be liable in negligence. Conduct<br />
unbecoming a director would seem<br />
to include deliberately ignoring <strong>the</strong><br />
affairs <strong>of</strong> <strong>the</strong> corporation and also<br />
transfer <strong>of</strong> control to persons whom<br />
one knows to be dishonest or irresponsible.<br />
Lesser sins are likely to be<br />
forgiven on <strong>the</strong> basis <strong>of</strong> <strong>the</strong> ‘business<br />
judgment’ rule provided that <strong>the</strong><br />
individual responsible can plausibly<br />
claim to have acted in good faith.”<br />
Section 122 <strong>of</strong> <strong>the</strong> Canada Business<br />
Corporations Act and section<br />
134 <strong>of</strong> <strong>the</strong> Ontario Business Corporations<br />
Act both echo <strong>the</strong> wording<br />
<strong>of</strong> <strong>the</strong> Ontario <strong>Condominium</strong> Act<br />
requiring: “<strong>the</strong> care, diligence and<br />
skill that a reasonably prudent person<br />
would exercise in comparable<br />
circumstances.” As a result <strong>of</strong> <strong>the</strong><br />
identical wording, case law from <strong>the</strong><br />
business corporation world apply to<br />
condominium corporation directors.<br />
I had reviewed cases that found:<br />
• relying on a trusted manager<br />
protected credit union directors<br />
from liability for losses;<br />
• bank directors were liable for<br />
losses caused by an employee be-<br />
CM <strong>Condominium</strong> Manager Magazine, Fall 2008 ■ 51 ■
cause <strong>the</strong>y allowed him to continue<br />
working despite knowing that he<br />
was not trustworthy.<br />
In re Brazilian Rubber Plantations<br />
and Estates, Ltd., [1911], <strong>the</strong><br />
court held that <strong>the</strong> directors <strong>of</strong> a<br />
rubber importing company could<br />
“undertake <strong>the</strong> management <strong>of</strong> a<br />
rubber company in complete ignorance<br />
<strong>of</strong> everything connected with<br />
rubber, without incurring responsibility<br />
for <strong>the</strong> mistakes which may<br />
result from such ignorance.”<br />
The definitive statement on <strong>the</strong><br />
subject in Canadian law is from <strong>the</strong><br />
Supreme Court <strong>of</strong> Canada in <strong>the</strong><br />
Peoples Department Stores Inc. case<br />
in 2004 which affirmed:<br />
“<strong>Director</strong>s and <strong>of</strong>ficers will not<br />
be held to be in breach <strong>of</strong> <strong>the</strong> duty<br />
<strong>of</strong> care under s. 122(1)(b) <strong>of</strong> <strong>the</strong><br />
CBCA if <strong>the</strong>y act prudently and<br />
on a reasonably informed basis.<br />
The decisions <strong>the</strong>y make must be<br />
reasonable business decisions in<br />
light <strong>of</strong> all <strong>the</strong> circumstances about<br />
which <strong>the</strong> directors or <strong>of</strong>ficers knew<br />
or ought to have known. In determining<br />
whe<strong>the</strong>r directors have<br />
acted in a manner that breached <strong>the</strong><br />
duty <strong>of</strong> care, it is worth repeating<br />
that perfection is not demanded.<br />
Courts are ill-suited and should be<br />
reluctant to second-guess <strong>the</strong> application<br />
<strong>of</strong> business expertise to<br />
<strong>the</strong> considerations that are involved<br />
in corporate decision making, but<br />
<strong>the</strong>y are capable, on <strong>the</strong> facts <strong>of</strong><br />
any case, <strong>of</strong> determining whe<strong>the</strong>r<br />
an appropriate degree <strong>of</strong> prudence<br />
and diligence was brought to bear<br />
in reaching what is claimed to be a<br />
reasonable business decision at <strong>the</strong><br />
time it was made.”<br />
The current standard quoted<br />
above from <strong>the</strong> Peoples case shows<br />
how much <strong>the</strong> law concerning director<br />
liability has evolved.<br />
■ Conclusion<br />
Attending all possible board<br />
meetings, acting prudently and on<br />
a reasonably informed basis, participating<br />
in decisions, noting opposition<br />
when appropriate and not<br />
acting outside meetings <strong>of</strong> <strong>the</strong> board<br />
<strong>of</strong> directors should keep a condominium<br />
director out <strong>of</strong> <strong>the</strong> courts<br />
and indemnified by <strong>the</strong> corporation<br />
and its insurance.<br />
As referred to in <strong>the</strong> first sentence<br />
<strong>of</strong> this article, it is safest for directors<br />
to act in reliance on pr<strong>of</strong>essionals<br />
and properly presented financial<br />
statements – when in doubt get good<br />
advice and rely on it.■<br />
John A.A. Deacon, BA, LLB, is a senior<br />
partner in <strong>the</strong> law firm Deacon,<br />
Spears, Fedson & Montizambert.<br />
This article has been prepared with<br />
<strong>the</strong> assistance <strong>of</strong> law student Ananthan<br />
Sinnadurai.<br />
Parking Structure & Building Repair Specialists<br />
Tel: (905) 848-2992 • Fax: (905) 848-3883<br />
www.conterra.ca<br />
• Parking Structure Rehabilitation<br />
• Balcony, Masonry and Caulking Repairs<br />
• Traffic Deck Waterpro<strong>of</strong>ing Systems<br />
• Expansion Joints<br />
• Hydrodemolition<br />
• Specialized Concrete Repairs<br />
3633 Erindale Station Road, Mississauga, Ontario L5C 2S9<br />
ONE CALL – DOES IT ALL • WASTE/RECYLING EQUIPMENT EXPERTS • RECYCLING PROGRAM SOLUTIONS<br />
METRO COMPACTOR SERVICE<br />
416 743 8484, service@metrogroupcan.com<br />
Reliable Fleet Service – 24/7<br />
All Models <strong>of</strong> Compactors & Bins<br />
Parts on board/reduced downtime<br />
Mobile Welder/Rebuilt Equipment<br />
Compactor & Container Supply<br />
Standard & Specialty Compactors<br />
Compactor/Bulk & Recycling Bins<br />
HD Towing Casters/Bins Movers<br />
WILKINSON CHUTES<br />
416 746 5547, wchutes@metrogroupcan.com<br />
Prompt Service/inventory on board<br />
Plugged chutes/ULC Fire Damper<br />
Door/Cylinder/Flap/Latch Handle<br />
Quality Waste & Recycling Chutes<br />
Innovative Design – Fully welded<br />
Best Industry Warranty/est. 50 yrs.<br />
Lock outs – troubleshooting, safety<br />
PLC controls/improves recycling<br />
www.METROGROUPCAN.com • 1 888 968 7491<br />
METRO JET WASH<br />
416 741 3999, leslie@metrojetwash.ca<br />
High Pressure Cleaning Services<br />
Chutes/Compactors/Bins & Room<br />
Underground Power Sweep/Wash<br />
CSA – Odour Control System<br />
Enviro-solution/Enzymes optional<br />
Strategically placed nozzles<br />
Annual Rate Guaranteed Programs<br />
Optional: Drains, Airshafts, Fans<br />
■ 52 ■ CM <strong>Condominium</strong> Manager Magazine, Fall 2008