From Invisible to Visible - Positive Deviance Initiative

that depicts the cultural transformation occurring
at Billings Clinic is one that shows the ever-rising
usage of isolation gowns.
“When you look closely at this graph you can see
that despite having current and scientifically
sound policies and guidelines in place, people
were not following those recommendations and
were not wearing gowns when caring for patients
with drug-resistant bacteria. Just when we were
beginning our Discovery and Action dialogues
and most noticeably, when we began
Improvisational theatre learning sessions, you see
a dramatic increase in gown use. Usage is up
because people have self-discovered the need to
wear them, and they’re acting on it,” she says.
“What we’re seeing here is real culture change.”
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“What we’re seeing here is real culture change.”
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