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OfficeMate Enterprise 2.0.40–2.0.42 Enhancements

OfficeMate Enterprise 2.0.40–2.0.42 Enhancements

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<strong>OfficeMate</strong> <strong>Enterprise</strong><br />

2.0.40–2.0.42 <strong>Enhancements</strong><br />

In this document:<br />

For more detailed<br />

information on<br />

how to use the<br />

new features in<br />

<strong>OfficeMate</strong><br />

<strong>Enterprise</strong> 2.0, see<br />

the <strong>OfficeMate</strong><br />

<strong>Enterprise</strong> User’s<br />

Guide and the<br />

<strong>OfficeMate</strong> Home<br />

Office User’s Guide<br />

and schedule<br />

additional training<br />

with OSSU.<br />

• Security Preferences, 1<br />

• Payment Restrictions, 2<br />

• Fee Slips, 3<br />

• Receipts & Adjustments, 4<br />

• Third Party Processing, 4<br />

• Insurance Setup, 5<br />

• Products, 5<br />

• Inventory, 6<br />

• Commissions, 7<br />

• Reports, Statements, & Graphs, 8<br />

Eyefinity/<strong>OfficeMate</strong> announces the newest version of <strong>OfficeMate</strong> <strong>Enterprise</strong>! In<br />

addition to resolving known issues in previous versions of <strong>OfficeMate</strong> <strong>Enterprise</strong>, this<br />

updated version improves upon <strong>OfficeMate</strong> <strong>Enterprise</strong>’s robust attributes and offers<br />

useful new features and expanded functionality. For additional information on<br />

<strong>OfficeMate</strong> <strong>Enterprise</strong> features, training, and integration with ExamWRITER,<br />

contact Eyefinity/<strong>OfficeMate</strong> at www.officemate.net or 800.942.5353.<br />

Note This document was last updated on May 21, 2010.<br />

Security<br />

Preferences<br />

The following change was made to the Security window:<br />

Replaced the Delete Receipts check box with the Allow Reversal/Correction of<br />

Payments check box to reflect the modified functionality in the Receipts History<br />

window. Selecting this check box enable the user to adjust payments in the<br />

Receipts History window.<br />

<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–20.42 <strong>Enhancements</strong> 1


<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–2.0.42 <strong>Enhancements</strong><br />

Payment Restrictions<br />

Payment<br />

Restrictions<br />

<strong>OfficeMate</strong> <strong>Enterprise</strong> now gives you the ability to set up minimum payments due at<br />

the time of visit. This minimum payment function may also be used as a down<br />

payment option.<br />

• Ability to set up minimum payments due at the time of visit. this may also be<br />

used as a down payment option. to set up minimum payments click Setup, select<br />

Preferences, click the Payment Restrictions tab, enter a dollar amount or<br />

percentage for each product type, select the Yes radio button, and click OK to<br />

save your changes.<br />

When the user enters an amount on the fee slip that is less than the minimum<br />

set in the Payment Restrictions tab, the fee slip displays a warning, and an<br />

override is required to record the fee slip if the amount is not corrected.<br />

• Ability to control which users have the ability to override payment restrictions.<br />

The user is required to enter his or her user name and password to override the<br />

payment restriction while recording the fee slip. To enable a user to override the<br />

payment restriction open the Security Preferences window and select the<br />

Override Payment Restriction check box.<br />

<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–20.42 <strong>Enhancements</strong> 2


<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–2.0.42 <strong>Enhancements</strong><br />

Fee Slips<br />

Fee Slips<br />

The Fee Slip window includes the following enhancements:<br />

• Ability to add a patient’s insurance eligibility without closing the Fee Slip<br />

window. This functionality is only available if all of the following conditions are<br />

met:<br />

The patient’s insurance plan is set up as a detailed benefit plan in the<br />

Insurance Billing Initial Setup window.<br />

The Allow the copay field to be open on the fee slip radio button is set to<br />

Yes on the Insurance Billing Initial Setup window.<br />

The copay is set to zero in the Detail Benefits window.<br />

Eligibility information has not already been entered through the Patient<br />

Demographics window.<br />

To add the patient’s eligibility, click Eligibility on the Fee Slip window.<br />

• If enabled in the System Preferences window, payment restrictions ensures that<br />

a minimum payment is collected when the fee slip is recorded. If the user’s<br />

security allows payment restriction overrides, her or she may continue to record<br />

the fee slip by entering his or her user name and password; otherwise, the fee slip<br />

and associated orders will remain on hold until the patient can make the<br />

minimum payment. For more information about setting up payment<br />

restrictions, go to Payment Restrictions on page 2.<br />

<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–20.42 <strong>Enhancements</strong> 3


<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–2.0.42 <strong>Enhancements</strong><br />

Receipts & Adjustments<br />

Receipts &<br />

Adjustments<br />

The Receipts & Adjustments window features the following enhancements:<br />

• You are no longer able to delete previously recorded payments. Instead, you may<br />

make adjustments to erroneously recorded payments. The Receipts Journal and<br />

several other reports list payment adjustments for audit purposes.<br />

• A new Deposit Adjustment window allows you to adjust patient and insurance<br />

payments and record a reason for the adjustment. To adjust payments, perform<br />

the following steps:<br />

Open a patient’s or insurance carrier’s receipts and adjustments, click History,<br />

select the payment receipt you want to modify, and click Reverse/Correct.<br />

Third Party<br />

Processing<br />

Third party processing features the following enhancements and changes:<br />

• All Medicare jurisdiction type claims must have box 24b on the CMS 1500<br />

populate with 12. In order to populate box 24b with 12 at the proper time, the<br />

place of service is determined in the following order:.<br />

a. Patient level place of service (if entered in the insurance information in the<br />

Patient Demographic window)<br />

b. Insurance plan level place of service (if entered in the Plan tab of the<br />

Insurance Setup window)<br />

If 12 is entered, CMS 1500 boxes 32, 32a, and 32b are blank<br />

If 11 is entered, no changes are made to boxes 32, 32a, or 32b<br />

c. Product level place of service (if entered in the Products & Services<br />

window)<br />

<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–20.42 <strong>Enhancements</strong> 4


<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–2.0.42 <strong>Enhancements</strong><br />

Insurance Setup<br />

Insurance<br />

Setup<br />

The Insurance Setup window features the following enhancements.<br />

Ability to copy individual detailed benefit groups as an alternative to copying the<br />

entire plan. On the Detail Benefits window, click the Group Builder button, click<br />

Copy, select an insurance carrier and plan, select the detailed benefit groups that<br />

you want to copy, and click Copy Selected.<br />

Products<br />

The Products window contains the following new feature:<br />

• The ability to further refine searches for mass product updates in the Product<br />

Maintenance window. Additional fields have been added to narrow search<br />

results. The new fields include Material, Designer Series, Commission Class,<br />

Place of Service, and Stocking Type.<br />

• <strong>OfficeMate</strong> <strong>Enterprise</strong> automatically assigns a product type of Frames or Plano<br />

Sunglasses to products imported from the SPEX UPC CD.<br />

<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–20.42 <strong>Enhancements</strong> 5


<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–2.0.42 <strong>Enhancements</strong><br />

Inventory<br />

Inventory<br />

The following change has been made to the Purchase Order windows:<br />

• The Create PO from Fee Slip window has been enhanced with additional search<br />

criteria. The Vendor, Stocking Type, Designer Series, and Pat/Stock drop-down<br />

menus give you greater control over the products displayed. The Pat/Stock<br />

drop-down allows you to display only patient special orders or regular stock<br />

items. The Record and Print PO(s) button has been replaced by Print and<br />

Save/Exit buttons.<br />

• The Create PO from On-Hand window has been enhanced with additional<br />

search criteria. The Stocking Type and Designer Series drop-down menus give<br />

you greater control over the products displayed. The Record and Print PO(s)<br />

button has been replaced by Print and Save/Exit buttons.<br />

<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–20.42 <strong>Enhancements</strong> 6


<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–2.0.42 <strong>Enhancements</strong><br />

Commissions<br />

Commissions<br />

The brand new Commissions Calculation and Reporting window includes the<br />

following features:<br />

• Gives you more control over commission calculations, eligibility, reductions, and<br />

other adjustments using the Commission Setup window.<br />

• Allows you to quickly select multiple reporting parameters:<br />

Time span<br />

Specific regions and locations<br />

Specific providers and staff<br />

Grouping options<br />

• Allows you to print reports or export commission report information to a CSV<br />

file.<br />

• Allows you to create commission reports in varying formats including pie chart<br />

and bar graph.<br />

<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–20.42 <strong>Enhancements</strong> 7


<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–2.0.42 <strong>Enhancements</strong><br />

Reports, Statements, & Graphs<br />

Reports,<br />

Statements, &<br />

Graphs<br />

The following features and enhancements have been added to the Reports,<br />

Statements, & Graphs window:<br />

• Custom Reports have moved from the Business Analysis tab to a Custom tab.<br />

The Custom tab is only available from <strong>OfficeMate</strong> Home Office.<br />

• The Deposit Ticket report reflects adjustments that are made to deposits<br />

recorded on a prior day. For example, if the deposit of $44 was made on a<br />

Tuesday and the payment was adjusted to $54 on Wednesday, Wednesday’s<br />

Deposit Ticket will show a -44 and a +54. Effectively, the deposit is changed to<br />

$10.<br />

• The Day Sheet by Provider on Fee Slip Line Item report reflects the original<br />

receipt type and associates adjustments made to check payments with the<br />

original check number.<br />

• The Receipts Journal reflects the deposit adjustments and applied payment<br />

adjustments.<br />

• The Applied Payment report reflects adjustments that are made to deposits<br />

recorded on a prior day.<br />

• The Applied Payment Register by Date report reflects applied payment<br />

adjustments under a new group called Patient Deposit Adjustments. The Patient<br />

Deposit Adjustments group reflects the difference between the original amount<br />

and the adjusted amount.<br />

• The Applied Payment Summary report reflects applied payment adjustments<br />

under a new group called Patient Deposit Adjustments.<br />

• The Unapplied Report reflects adjustments that are made to deposits recorded<br />

on a prior day.<br />

• The Production Summary by Provider on Fee Slip report reflects adjustments<br />

that are made to deposits recorded on a prior day. For example, if the deposit of<br />

$44 was made on a Tuesday and the payment was adjusted to $54 on Wednesday,<br />

<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–20.42 <strong>Enhancements</strong> 8


<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–2.0.42 <strong>Enhancements</strong><br />

Reports, Statements, & Graphs<br />

Wednesday’s Production Summary by Provider on Fee Slip will show a -44 and<br />

a +54.<br />

• The Production report reflects applied payment adjustments under a new group<br />

called Deposit Adjustments.<br />

• The Daily Transaction Audit report reflects adjustments that are made to<br />

deposits recorded on a prior day.<br />

<strong>OfficeMate</strong> <strong>Enterprise</strong> 2.0.40–20.42 <strong>Enhancements</strong> 9

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