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CROS BiCROS - Phonak

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Agenda<br />

• Wireless Defined…<br />

• To Zoom or Not to Zoom<br />

• DuoPhone & DirectTouch De-Mystified<br />

• Wireless accessories Overview<br />

• <strong>Phonak</strong> <strong>CROS</strong> in depth


What do wireless and binaural really mean?<br />

• Coordination of settings<br />

– 0.2 kBit/s<br />

– Volume / program change - one switch controls two<br />

instruments<br />

• Exchange of acoustic information / data<br />

– 120 kBit/s<br />

– Environment identification<br />

– Coordination of amplification scheme<br />

• Full bandwidth real-audio signal<br />

transmission<br />

– 300 kBit/s<br />

– Binaural signal processing: noise reduction,<br />

beam steering, directional listening


Wireless data versus Real-audio transmission<br />

Competitor device<br />

Ipsi HI<br />

Contra HI<br />

Data exchange


Wireless data versus Real-audio transmission<br />

<strong>Phonak</strong><br />

Ipsi HI<br />

Contra HI<br />

Data exchange<br />

Real-audio


Wireless data versus Real-audio transmission<br />

Competitor device<br />

<strong>Phonak</strong><br />

Ipsi HI<br />

Contra HI<br />

Ipsi HI<br />

Contra HI<br />

Data exchange<br />

Data exchange<br />

Real-Audio


Hearing Instrument Body Area Network (HiBAN)<br />

myPilot<br />

1<br />

1<br />

1<br />

iCube 1<br />

fitting device<br />

1 / 2<br />

Hearing care<br />

professional PC<br />

Mobile phone using<br />

Click ‟ nTalk<br />

2<br />

2<br />

Bluetooth source,<br />

e.g. mobile phone,<br />

MP3 player<br />

2<br />

2<br />

2<br />

compilot<br />

TVLink<br />

basestation<br />

TV<br />

Legend<br />

HI accessories<br />

Europlug based<br />

Wired audio<br />

source<br />

1<br />

2<br />

Control data<br />

Audio transmission<br />

Wireless connection<br />

Wired connection<br />

HiBAN<br />

Bluetooth ®


Truly Binaural Features


StereoZoom<br />

Beamformer<br />

Beamformer<br />

Binaural<br />

processing<br />

StereoZoom<br />

StereoZoom


StereoZoom<br />

Fall_Launch_2010_Ambra_GB_Page 11


• Bank teller, ordering a coffee at Tim Horton‟s<br />

• Dinner with partner/friend<br />

• When you want to focus on one person only directly in front of you


auto ZoomControl<br />

Fall_Launch_2010_Ambra_GB_Page 14


• Dinner party with people on either side of you and in front of you<br />

• Dynamic situations where the dominant speech signal is changing<br />

• In a car<br />

• Cycling with multiple people


ZoomControl Program Options


Choosing a default direction


DirectTouch<br />

• Describes a way of selecting direction (either right or left) with<br />

tactronic switch<br />

• Available in either DuoPhone or ZoomControl program<br />

• QuickSync must be active


DirectTouch as an Option


DirectTouch<br />

DirectTouch is ideal for:<br />

• Clients with many manual programs<br />

• Clients who want one program that gives them two options<br />

• Clients who really understand how DirectTouch works


DuoPhone


DuoPhone<br />

This feature is great for:<br />

• Clients using landline phones who are having difficulty hearing the<br />

desired signal<br />

• Clients using a phone in a noisier environment where binaural<br />

hearing of the signal and microphone attenuation on the non-focus ear<br />

is desirable<br />

• Clients using a cell phone


DuoPhone Set up<br />

1. Set up either an automatic (Easy) or manual acoustic telephone<br />

program (or M/T)


DuoPhone Set up<br />

2. Enable Duophone and either choose a default direction or use<br />

DirectTouch


DuoPhone Set up<br />

3. DirectTouch option: applies for manual programs only; for Easy<br />

Programs and Remote control, default direction applies


The smart 3-in-1 accessory


Benchmark streaming performance<br />

• Removable neckloop in 2 sizes<br />

• Over 8 hours<br />

• Improved FM, Bluetooth and audio handling<br />

• Dual direction microphone<br />

• External microphone<br />

• Enhanced stereo sound quality<br />

• Bluetooth 2.1


Removable neckloop<br />

Streaming &<br />

Remote Control<br />

Remote Control


ComPilot & FM<br />

• Easier to use with VoiceAlerts<br />

• Indicator light on ComPilot will be solid<br />

yellow when streaming FM<br />

• No need to „lock in‟ FM signal as you<br />

needed to do with iCom<br />

• Expected Battery life of 8 hours streaming<br />

• Compatible with Mlxi or microMLxS<br />

receiver


VoiceAlerts – The only accessory with spoken messages


ComPilot Warnings<br />

Warnings only<br />

•Battery Level<br />

•BT pairing process prompt 0000<br />

Standard<br />

•On/Off<br />

•Start and end of charging<br />

•Jump to FM or audio input<br />

Detailed<br />

•Meant for visually impaired<br />

•External mic detected<br />

•Phone connected/found<br />

•All other warnings above


Device Options Screen


ComPilot Streaming Options


ComPilot Streaming Options


ComPilot & TVLinkS<br />

• Pre-paired when ordered as a bundle<br />

• Backwards compatible with CORE products


iCom/ComPilot and landline phones<br />

Option 1:<br />

• Purchase a bluetooth landline<br />

phone<br />

• Vtech model DS6421-2 (home<br />

phone) works very well with the<br />

iCom and ComPilot, retails for<br />

between 79.00 and 89.00<br />

Option 2:<br />

• Call Corder


Turning one-sided<br />

challenges into all<br />

around hearing<br />

delight<br />

Unique Versatility. Enhanced Aesthetics.<br />

Easy Fit. Spice.


Challenge of a Unaidable Ear<br />

Localization of sound<br />

High Frequency<br />

Low Frequency<br />

X


<strong>CROS</strong> vs. Bi<strong>CROS</strong><br />

What‟s the difference?<br />

Patient requires just the<br />

transmission of sound to the<br />

other side<br />

<strong>CROS</strong><br />

Patient requires the<br />

transmission of sound to the<br />

other side plus amplification for<br />

the better ear<br />

Bi<strong>CROS</strong><br />

Unaidable<br />

Ear<br />

Normal<br />

Hearing<br />

Unaidable<br />

Ear<br />

Hearing<br />

Loss


<strong>Phonak</strong> <strong>CROS</strong> / Bi<strong>CROS</strong><br />

Compatibility Guide<br />

Transmitter<br />

Hearing instrument<br />

<strong>Phonak</strong> <strong>CROS</strong> custom<br />

SPICE custom<br />

<strong>Phonak</strong> <strong>CROS</strong> BTE<br />

X<br />

<br />

Any Spice wireless instrument<br />

SPICE BTE<br />

Any Spice wireless instrument


Fitting Range<br />

For the hearing side<br />

normal hearing<br />

<strong>CROS</strong><br />

hearing loss<br />

Bi<strong>CROS</strong><br />

Fitting range for the hearing side


Transmitter<br />

Retention Options<br />

<strong>Phonak</strong> <strong>CROS</strong> Retention<br />

<strong>Phonak</strong> <strong>CROS</strong> Tip<br />

<strong>Phonak</strong> <strong>CROS</strong> SlimTube


<strong>Phonak</strong> <strong>CROS</strong> / Bi<strong>CROS</strong><br />

Push button set-up<br />

• Volume change<br />

• Program change<br />

QuickSync Volume<br />

Right<br />

Left<br />

Volume control<br />

Program Program push or button Volume change Program change only


Full confidence<br />

Connection found alert<br />

Connection lost alert<br />

Low battery


<strong>Phonak</strong> <strong>CROS</strong> / Bi<strong>CROS</strong><br />

Expected Battery Life<br />

Transmitter<br />

• Approximately 2-3 days<br />

Hearing Instrument<br />

• Spice/Spice+ 312 instrument<br />

• Spice/spice+ 13 instrument<br />

• Spice/Spice+ 675 instrument


Battery drain is affected by:<br />

• Wireless technology<br />

– Our instruments have the capability of streaming full speech signals ear<br />

to ear – this can take a huge toll on battery consumption<br />

– Digital wireless accessory use (eg. iCom, ComPilot)<br />

• Brand of battery<br />

– We recommend Rayovac or powerone<br />

• Size of receiver<br />

– Going from a Standard to power receiver (with the same size battery)<br />

will increase battery drain


<strong>Phonak</strong> <strong>CROS</strong> / Bi<strong>CROS</strong><br />

Feature set<br />

• UltraZoom with SNR Boost<br />

• SoundFlow<br />

• FlexControl<br />

• FlexVolume<br />

• SoundRecover<br />

• WhistleBlock<br />

• NoiseBlock<br />

• EchoBlock<br />

• SoundRelax<br />

• WindBlock<br />

• QuickSync


<strong>CROS</strong> and Bi<strong>CROS</strong><br />

Once connected, define if <strong>Phonak</strong> <strong>CROS</strong> shall be used as <strong>CROS</strong> or<br />

Bi<strong>CROS</strong> system.<br />

It is important to enter an audiogram for the hearing ear.<br />

• The <strong>CROS</strong> transmitter microphone is not active during the fitting.<br />

• The hearing instrument on the hearing ear can be adjusted in the same<br />

way as in a standard fitting.


Bi<strong>CROS</strong> fitting<br />

The loudness balance of the <strong>Phonak</strong> <strong>CROS</strong> Transmitter<br />

and the hearing instrument is adjustable.


Microphone Settings


<strong>CROS</strong> and Bi<strong>CROS</strong> fitting defaults<br />

Bi<strong>CROS</strong><br />

<strong>CROS</strong><br />

Gain level 80% 100%<br />

Microphone modes<br />

Real Ear Sound for BTE transmitter<br />

Omnidirectional for ITE transmitter<br />

SoundRecover On Off<br />

Signal alerts<br />

All hearing instrument<br />

alert defaults applied<br />

as well as distinct<br />

connection and battery<br />

warning alerts<br />

Distinct connection<br />

and battery warning<br />

alerts


Loudness summation – hearing instrument alone is<br />

defaulted to 80% of the target gain for the Bi<strong>CROS</strong>


Therefore….<br />

• If your client chooses to wear the hearing instrument on its own (ie.<br />

transmitter off), they will likely find it is not loud enough<br />

• We can address this use case with a few programming steps


1) Add an additional program<br />

• choose the type of program that is consistent with the<br />

environment the client does not want to wear the transmitter in<br />

(ie. calm situation)<br />

2) Turn the transmitter “off” in that program<br />

• Fitting > Fine tuning > Program options > <strong>CROS</strong> microphone<br />

3) Verify the hearing instrument in that program & adjust gain to target<br />

and listener preferences<br />

• Remember the hearing instrument is 80% of the target gain,<br />

therefore, this program will require a gain increase


Verification of a <strong>CROS</strong> or Bi<strong>CROS</strong> system<br />

Step 1: Verify your hearing instrument fitting<br />

a. Position Verifit reference<br />

mics on both ears<br />

b. Insert probe mic into better<br />

ear only (red arrow)<br />

c. Position both the hearing<br />

instrument and <strong>CROS</strong><br />

transmitter in ears<br />

d. Select & the<br />

relevant hearing device<br />

<br />

e. Activate the hearing<br />

instrument only and verify<br />

in the normal fashion using<br />

speech map


Verification of a <strong>CROS</strong> or Bi<strong>CROS</strong> system<br />

Step 2: Verify the response on the better side<br />

a. Turn the <strong>CROS</strong> transmitter on<br />

b. Keep selected in the<br />

hearing instrument area of the<br />

Verifit<br />

c. Turn clients head by 45 degrees<br />

so that the better ear is facing<br />

the speaker<br />

d. Record the Speech (Std1) at<br />

your preferred dB SPL level<br />

Note: You must be out of the<br />

Target fitting session to<br />

activate the <strong>CROS</strong> transmitter<br />

for this measure.


Verification of a <strong>CROS</strong> or Bi<strong>CROS</strong> system<br />

Step 3: Verify the response on the poorer side<br />

a. Rotate client so that their poorer<br />

ear is now at a 45 degree angle<br />

toward the speaker<br />

b. Select in the hearing<br />

instrument area of the Verifit<br />

c. Record the Speech (Std2) at the<br />

same level used in Step 2.<br />

a. Ideally the „better ear‟ and<br />

„poorer‟ ear responses should<br />

be identical, or in the least<br />

instance quite similar.

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