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STUDY OF EMPLOYEE BENEFITS: 2006 & BEYOND - Prudential

STUDY OF EMPLOYEE BENEFITS: 2006 & BEYOND - Prudential

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Benefits Decision Making Is Increasingly Complex with More<br />

Constituencies Having a Voice<br />

The primary benefits decision makers remain the CEO/president/owner (especially in<br />

firms with less than 100 employees), and other traditional sources of influence, such<br />

as human resources and the benefits department.<br />

Since benefits costs represent a significant portion of corporate expenses and<br />

employee compensation, the decision process has become more critical and more<br />

complex, particularly for larger firms. As a result, finance along with risk management<br />

and procurement functions are playing a larger role in helping organizations evaluate<br />

and negotiate for the most cost-effective benefits solutions.<br />

Build It and They Will Come<br />

To ensure benefits are achieving the desired result and satisfying employee needs,<br />

more companies are also soliciting employee input in deciding not only which benefits<br />

to offer, but which providers employees have confidence using. As benefit choices<br />

become more complex for employees, and employees shoulder more of the expense,<br />

benefit providers must be able to meet their needs for information, responsiveness,<br />

and trust.<br />

External guidance from benefits brokers/consultants and insurance carriers remains<br />

strong as these experts are called upon to help build the right solutions.<br />

STRONG INFLUENCERS ON <strong>EMPLOYEE</strong> BENEFIT DECISIONS<br />

<strong>2006</strong> 2010<br />

Traditional Influencers New Influencers Important Outside Influencers<br />

15%<br />

15%<br />

24%<br />

28%<br />

21%<br />

24%<br />

25%<br />

27%<br />

63%<br />

63%<br />

25%<br />

27%<br />

47%<br />

48%<br />

45%<br />

46%<br />

40%<br />

40%<br />

CEO/<br />

President/<br />

Owner<br />

Finance<br />

Human<br />

Resources<br />

Employee<br />

Benefits<br />

Area<br />

Company's<br />

Employees<br />

Risk<br />

Management<br />

Procurement<br />

Benefits<br />

Broker/<br />

Consultant<br />

Insurance<br />

Company<br />

Rep/Agent<br />

9

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