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STUDY OF EMPLOYEE BENEFITS: 2006 & BEYOND - Prudential

STUDY OF EMPLOYEE BENEFITS: 2006 & BEYOND - Prudential

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Positive Online Outlook<br />

Online Tools Are Popular<br />

and Opportunities Exist to<br />

Improve Performance<br />

4<br />

Development and installation of online systems for plan sponsors and<br />

employees have increased at a rapid pace over the past five years.<br />

Availability of benefits web tools will continue to grow over the next five<br />

years; however, utilization is trailing provider efforts to expand functionality.<br />

To increase utilization, plan sponsors would like to see improvements<br />

in ease of use, site navigation, training, and quality of information.<br />

23

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