STUDY OF EMPLOYEE BENEFITS: 2006 & BEYOND - Prudential
STUDY OF EMPLOYEE BENEFITS: 2006 & BEYOND - Prudential
STUDY OF EMPLOYEE BENEFITS: 2006 & BEYOND - Prudential
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Positive Online Outlook<br />
Online Tools Are Popular<br />
and Opportunities Exist to<br />
Improve Performance<br />
4<br />
Development and installation of online systems for plan sponsors and<br />
employees have increased at a rapid pace over the past five years.<br />
Availability of benefits web tools will continue to grow over the next five<br />
years; however, utilization is trailing provider efforts to expand functionality.<br />
To increase utilization, plan sponsors would like to see improvements<br />
in ease of use, site navigation, training, and quality of information.<br />
23