STUDY OF EMPLOYEE BENEFITS: 2006 & BEYOND - Prudential
STUDY OF EMPLOYEE BENEFITS: 2006 & BEYOND - Prudential
STUDY OF EMPLOYEE BENEFITS: 2006 & BEYOND - Prudential
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Progressives Also Outpace Other Companies in Planned Future Use<br />
of Online Tools for Employees<br />
By 2010, benefit administrators at progressive firms will be more likely to use the<br />
web to process bills, check claim status, process 401(k) deferrals, obtain forms, and<br />
update eligibility processing.<br />
Employees at progressive firms will continue to use self-service tools that allow<br />
them to manage their 401(k), update information, enroll for coverage, and access<br />
educational information.<br />
EXPECTED AVAILABILITY <strong>OF</strong> WEB TECHNOLOGY FOR <strong>EMPLOYEE</strong>S BY 2010<br />
Progressives All Firms Point Difference<br />
Access PTO info 79% 52% +27<br />
Update personal info 90% 64% +26<br />
Handle enrollment 87% 62% +25<br />
Access financial planning tools 89% 65% +24<br />
Access retirement plan info 89% 66% +23<br />
Update beneficiary info 87% 65% +22<br />
Verify eligibility 81% 59% +22<br />
Manage retirement plan 91% 70% +21<br />
Obtain forms 86% 68% +18<br />
Submit claims 74% 60% +14<br />
Check claims status 76% 65% +11<br />
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