NSW THOROUGHBRED RACING BOARD - Racing NSW

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Commercial Report “Stakes Payment is a core part of Racing NSW, handling more than 1million transactions per year. The system ‘keeps the books’ of many industry participants, and the coming e-commerce will further dissipate accountant keeping hassles.” – Paul Bittar, Racing NSW’s Commercial Manager Department Members Paul Bittar Commercial Manager Felicia Gibson Stakes Payment System Accountant John Patton Stakes Payment Officer Maria Ryan Stakes Payment Officer Sue Hutchison Customer Service, Stakes Payment • Stakes Payments System • Trainers Service Centre • E-commerce Stakes Payments System The Racing NSW Stakes Payments System has been in operation for three years, catering for all facets of prizemoney distribution and the processing of workers’ compensation and industry charges. Importantly, the system ensures GST compliance for all GST registered participants by providing tax invoices for all transactions, and assists Trainers in particular by issuing monthly statements to enable efficient billing of charges. Statistics for the 2003 financial year show Racing NSW Stakes Payments: • Processed over 1million transactions for all NSW race meetings and barrier trials, • Distributed approximately $100million in prizemoney and bonuses to over 30,000 payees, • Maintained accounts for over 12,000 Owners and 5,000 Licensees. Additionally, focus continued on making payments by EFT. The move to EFT is designed to reduce the administration costs associated with cheque processing. For the year ended: • Almost 100% of Licensee payments were made by EFT, • 72% of Owner payments were EFT, representing an increase of 12%. Continuing development of the system incorporating e-commerce functions (refer e-commerce timetable) will continue to deliver efficiencies and focus on reducing costs. Trainers Service Centre Overview September 2002 brought about a significant change for NSW racing in the processing of all racing information. The introduction of the Trainers Service Centre (TSC) in Melbourne for use by NSW Trainers provided a ‘one-stop shop’ for all their racing information requirements. The TSC is accessible for Trainers on a freecall 1800 number and is responsible for processing all: Nominations, Acceptances, Riders, Scratchings, Gear changes, Stable Returns. The TSC efficiently and effectively provides this service for not only NSW, but also Victoria and South Australia. Ultimately, the TSC will deliver significant cost savings to NSW racing through the efficient processing of this information. Additionally, Trainers are no longer required to contact each race club individually for their racing requirements – it can all be done through the TSC. TSC Performance Racing NSW has in place a Service Level Agreement with the TSC to ensure an efficient deliver of service for NSW participants. The call statistics below show the effectiveness of the TSC since NSW ‘came on-board’ in September 2002. Monthly Total calls No. of calls % of calls answered in answered in under under 30seconds 30seconds 202,478 184,290 91.02% 10 Well over 1 million transactions were processed by the TSC during the period from September 2002 to June 2003. Stable Assist The coming year will see the introduction of ‘Stable Assist’ for NSW Trainers. ‘Stable Assist’ provides Trainers with an easy-to-use system to nominate and accept horses, and manage their stable via the Internet and will be available for use in October 2003 (refer e-commerce timetable). The advantage for Trainers will be to enable the management of their racing transactions at a time convenient to them. E-Commerce Racing NSW is committed to technology solutions that deliver cost efficiencies in administration as well as delivering benefits to participants. The past year saw a number of e-commerce functions developed and implemented, including: • On-line notification of race extensions (via Racing NSW website), • E-mail distribution of Nominations, Weights & Acceptances, • Download of Forms available from Website, • On-line access to Race Club information (e.g. contact details and special events). Additionally, the coming year sees a number of new projects planned for implementation, including: • On-line access to SPS account & transaction information, • On-line access to past statements & tax invoices, • Rollout of “Stable Assist”, • Distribution of statements by e-mail, • On-line account payment facilities, • On-line update of Contact details, • On-line Lodgement of Forms, • On-line Licensing & Registration processes, • On-line facility to enable download of monthly accounts, • On-line submission of Race Programs.
Race Dates and Programming Paul Bloodworth “The programming of races is crucial to the balancing of racing in this State. Much work and consultation goes into the structure and many positive initiatives have resulted in the past financial year.” – Paul Bloodworth, Racing NSW’s Racing Co-ordinator The Racing Review Panel meets monthly and aims to improve the quality of racing in NSW and to maximise TAB sales. The role of the Review Panel is to advise and recommend to the Board race dates and programming initiatives. Some of the recommendations from the Panel adopted by the Board over the last 12 months include: • Formation of the Programming Working Party, • Balancing metropolitan programs with restricted and open class racing, • Re-introduction of class five races, • Abolition of money bars on Open Handicaps in the Country, • Nine race Metropolitan Saturday trials, • Introduction of set-weight maidens, • Formation of cross-sector racedates group, • Strategic movement of racedays to compliment district and sector initiatives. Racing Review Panel John Costigan Board Member - Racing NSW Keith Bulloch General Manager Racing Services - Racing NSW Paul Bloodworth (Secretary) Racing Co-ordinator - Racing NSW Mark Webbey Chief Handicapper - Racing NSW John Nicholson General Manager Racing and Wagering - Sydney Turf Club Colin Tuck Racing Manager - Australian Jockey Club Shane Meaney Racing Manager - NSW Country Racing Council James Murphy Executive Officer - Provincial Association of NSW *Canberra Racing Club Deputy Chief Executive - Mr Peter Stubbs, is copied all meeting correspondence for comment on behalf of that Club. Programming Review The Review Panel completed a thorough review of the current programming policy in March 2003. Submissions were received from Racing NSW, the Provincial Association NSW and the Country Racing Council. The Panel, whilst being pleased by the statistics emanating from the review in relation to average field sizes, recommended to the Board the re-introduction of class five races and the elimination of money bars on Country open handicaps. These recommendations were made specifically to achieve the objective of ‘maximising participation rates at all levels of NSW racing’. Programming Working Party (PWP) The PWP meets quarterly to discuss the formation of metropolitan, provincial and country race programs. During its inaugural year, the PWP made an important step in improving programming strategy in NSW. By assisting the provincial and country sectors with statistical evidence, the two sectors have moved to a model of programming races in line with the available horse population. Specifically this will result in lower class races (maiden to class 2) being programmed in amounts commensurate with the horses eligible for each level. In NSW, approximately 70% of raced horses are of Class 2 or lower level, and therefore approximately that amount of races should be programmed at provincial and country venues. 11
Page 1 and 2: NSW THOROUGHBRED RACING BOARD ANNUA
Page 3 and 4: Mission Statement "To provide indep
Page 5 and 6: and achieve internal processing eff
Page 8 and 9: The People behind Racing NSW “Our
Page 10 and 11: Integrity Assurance Committee Integ
Page 14 and 15: RACE DATES & PROGRAMMING Average nu
Page 16 and 17: Appeals Kathy Reece “The Appeals
Page 18 and 19: Industry Training Marianne Chaffe "
Page 20 and 21: increased by 3.56% to nearly 23% wh
Page 22 and 23: Stipendiary Stewards Ray Murrihy
Page 24 and 25: Handicapping Mark Webbey “Fair an
Page 26 and 27: Australian Racing Forensic Laborato
Page 28 and 29: Administration trials Administratio
Page 30 and 31: Premiums Substantial increases in g
Page 32 and 33: Finance, Corporate Affairs & Racing
Page 34 and 35: Statement of Financial Performance
Page 36 and 37: Statement of Cash Flows NSW THOROUG
Page 38 and 39: Notes to the Financial Statements f
Page 46 and 47: Notes & Declaration to the Financia
Page 48 and 49: assessing the appropriateness of th

NSW THOROUGHBRED RACING BOARD - Racing NSW

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