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Brook Lodge, Lakeview Hospital - Regulation and Quality ...

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It is recommended that the arrangements for the frequency <strong>and</strong> appropriateness of<br />

sharing pertinent information with relatives are reviewed <strong>and</strong> agreed with relatives <strong>and</strong><br />

that these are documented within the patients‟ records.<br />

It is recommended that patients are provided with further opportunities to raise<br />

concerns in relation to their care <strong>and</strong> that these include the provision of advocacy<br />

services <strong>and</strong> patients‟ meetings.<br />

On all occassions , consent to<br />

share information will be<br />

obtained from patient - if able<br />

to give consent <strong>and</strong> recorded in<br />

nursing process - a contact<br />

details sheet has been<br />

formulated to gather this<br />

information. Any information<br />

given to relatives recorded in<br />

nursing process in daily<br />

recordings.<br />

Patients can raise concerns<br />

to nursing staff, key workers or<br />

family members. The<br />

programme has a small amount<br />

of funding available <strong>and</strong> is<br />

currently developing a service<br />

specification to go to tender to<br />

procure an advocacy service.<br />

The procurement process will<br />

progress in the third quarter of<br />

this year 2012. However if a<br />

need presents, the Trust will<br />

source independent advocacy.<br />

Immediate <strong>and</strong> on-going<br />

31 May 2012<br />

5. Patients’ rights.<br />

27

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