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C H A P T E R 6<br />

STARTING A SYSTEMATIC PROGRAM<br />

An organization should be ready to start a systematic succession planning and<br />

management (SP&M) program once the case has been persuasively made that<br />

one is needed. Starting a systematic SP&M program usually involves taking<br />

such actions as conducting a risk analysis and building a commitment to<br />

change; determining roles in the SP&M program; formulating a mission statement;<br />

writing a program policy; clarifying the procedures; identifying groups<br />

targeted for action; defining the roles in the SP&M program of the CEO, senior<br />

managers, and others; and setting program priorities. This chapter focuses on<br />

these issues.<br />

Conducting a Risk Analysis and Building a Commitment<br />

to Change<br />

Where do an organization’s leaders begin in conducting a risk analysis? In<br />

building a commitment to change? Those are, of course, related questions.<br />

A risk analysis is simply an assessment of what level of risk an organization<br />

faces owing to the loss of key people. (Key people exist at all levels and not<br />

just at the top.) The risk analysis is conducted in one of several ways. For<br />

example, one way has been mentioned earlier in this book. First, the organization’s<br />

payroll system is used to project the estimated dates of retirement<br />

eligibility for the entire workforce. Second, the percentage of the whole organization<br />

eligible for retirement over rolling three-year periods is assessed.<br />

Third, the same analysis is done by job code, geographical location, functional<br />

area or department, and hierarchical level. The aim is to cast a wide net, looking<br />

for trouble spots where high percentages of a whole group, such as the<br />

entire accounting department or the St. Louis office, for example, would be<br />

eligible for retirement during a given three-year period. Use three-year periods<br />

because problems may not be apparent in a single year. But if the cumulative<br />

percentage of the retirement-eligible workforce over a rolling three-year period<br />

is high—say, over 50 percent—then you can mark it as a trouble spot and<br />

move on.<br />

The goal of this exercise is to find parts of the organization where the risks<br />

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