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What Is Succession Planning and Management?<br />

13<br />

that Welch was reluctant to give up power proved unfounded: Immelt will take over<br />

in December, eight months later than originally scheduled.<br />

Welch flew to Cincinnati and Albany to give McNerney and Nardelli respectively the<br />

bad news. Both men are now CEOs elsewhere. Welch says he will never reveal the<br />

reasons that Immelt emerged triumphant, but his youth—he is 44—his popularity<br />

and the perception that he has the greatest capacity to grow must all have been<br />

factors. Frank Rhodes said that he demonstrated ‘‘the most expansive thinking.’’<br />

If he is to survive and flourish like his predecessor, Immelt will need to continue to<br />

develop that quality.<br />

The General Electric approach to finding Jack Welch’s successor as CEO was thorough<br />

to the point of overkill. On the other hand, we are talking about the world’s<br />

most valuable company. Welch was absolutely determined to succeed, where many<br />

major companies have failed recently, in finding the right man for the job. It will be<br />

fascinating to see whether Jeffrey Immelt fits the bill.<br />

Note: This was a precis of an article by Geoffrey Colvin, entitled ‘‘Changing of the Guard,’’ which was published in Fortune,<br />

January 8, 2001.<br />

Source: ‘‘How General Electric Planned the Succession,’’ Human Resource Management International Digest 9:4 (2001), 6–8.<br />

Used with permission of Human Resource Management International Digest.<br />

agement positions or management employees. Indeed, an effective succession<br />

planning and management effort should also address the needs for critical<br />

backups and individual development in any job category—including key people<br />

in the professional, technical, sales, clerical, and production ranks. The<br />

need to extend the definition of SP&M beyond the management ranks is becoming<br />

more important as organizations take active steps to build highperformance<br />

and high-involvement work environments in which decision<br />

making is decentralized, leadership is diffused throughout an empowered<br />

workforce, and proprietary technical knowledge accumulated from many years<br />

of experience in one corporate culture is key to doing business.<br />

One aim of SP&M is to match the organization’s available (present) talent<br />

to its needed (future) talent. Another is to help the organization meet the<br />

strategic and operational challenges facing it by having the right people at the<br />

right places at the right times to do the right things. In these senses, SP&M<br />

should be regarded as a fundamental tool for organizational learning because<br />

SP&M should ensure that the lessons of organizational experience—what is<br />

sometimes called institutional memory—will be preserved and combined<br />

with reflection on that experience to achieve continuous improvement in work<br />

results (what is sometimes called double loop learning). 5 Stated in another<br />

way, SP&M is a way to ensure the continued cultivation of leadership and<br />

intellectual talent, and to manage the critically important knowledge assets of<br />

organizations.<br />

(text continues on page 16)

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