PRODUCT CATALOGUE 2013 VIDEO SECURITY - Santec-video.de
PRODUCT CATALOGUE 2013 VIDEO SECURITY - Santec-video.de
PRODUCT CATALOGUE 2013 VIDEO SECURITY - Santec-video.de
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IP cameras<br />
Service offering –<br />
from us to you<br />
We see ourselves as your partner whose service doesn’t stop with the product <strong>de</strong>livery. We would like to accompany you through all stages of a<br />
project – from planning phase to configuration to commissioning. We would like to assist you in i<strong>de</strong>ntifying and solving problems. Therefore we provi<strong>de</strong><br />
a comprehensive range of service offerings which enable you to not only save time and money but which you can also offer to your customers.<br />
IP <strong>vi<strong>de</strong>o</strong> server<br />
HD-CCTV<br />
Remote support<br />
and commissioning<br />
by our qualified<br />
support team<br />
Our qualified support team assists you in all product-related questions and helps you<br />
in case of problems.<br />
For special support during commissioning, projection or complex issues, we offer a<br />
remote support on a date <strong>de</strong>fined by you. Our support team reserve this time-slot<br />
exclusively for you and supports you over the phone, by remote maintenance tool (e.g.<br />
Teamviewer) or Internet access. Thus you receive a perfect support and online training<br />
for your products, systems or software. Hence you are enabled to implement a smooth<br />
commissioning, configuration or problem solving on site.<br />
Your advantages:<br />
• Our support team member is exclusively available for you at a <strong>de</strong>fined date.<br />
• Remote support by an expert as if he was on-site.<br />
• Well-priced, calculable and flexible<br />
When placing your or<strong>de</strong>r, just add the remote support and take advantage of this extra<br />
service.<br />
Part number: 16925 – Remote Support –<br />
Services<br />
Vi<strong>de</strong>o management Monitors<br />
Illuminators<br />
Housings<br />
Speed domes CCTV cameras<br />
Vi<strong>de</strong>o sensors<br />
On-site<br />
support and technical service<br />
Transmission<br />
In case the remote support is not sufficient, we would be happy to support you on-site<br />
for commissioning, trouble-shooting, projections or factory approval.<br />
Please contact us if you have a need for an on-site support or technical service offering.<br />
Please send an e-mail to: info@santec-<strong>vi<strong>de</strong>o</strong>.com<br />
Accessories<br />
SANTEC-<strong>VIDEO</strong>.com 81<br />
General
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