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Challenge for HR - National HRD Network

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I<br />

felt bringing to the notice of the readers<br />

about the interaction with my friends<br />

working across India & Abroad working <strong>for</strong><br />

MNCs and software firms. Other than our<br />

routine yak much of our sensitive yet<br />

grueling chat clusters around work place<br />

and the people with whom working.<br />

Astonishingly I found most of them are<br />

weary, frustrated, unhappy, and demotivated<br />

when discussion hinges on their professional<br />

caretaker. Let me share their feelings here:<br />

interaction with our boss leaves us cold. He's<br />

a bully, intrusive, controlling, picky and petty.<br />

He takes credit <strong>for</strong> our work, never provides<br />

positive feedback and misses each meeting<br />

he schedules with us. One of my expatriate<br />

friend say's, He's a bad boss, bad to the bone.<br />

2 Sides of the Same Coin:<br />

Discussing with my software <strong>HR</strong> colleagues;<br />

conceited yet deterministically they<br />

reiterates, the main reason organizations<br />

have some toxic managers are because<br />

they tolerate the behaviors from them.<br />

Should <strong>HR</strong> worry about bad bosses? A<br />

million dollar question and most of them<br />

says: Absolutely. Bad bosses destroy<br />

employee morale and hurt your workplace.<br />

While browsing a front page column article<br />

reflected in Careers-The Hindu June 06<br />

Edition, surprisingly I found a similar write<br />

up where the author is trying to aware the<br />

readers to exercise a few traits you will be<br />

able to think of ways to deal with<br />

them(bosses). Let's know a few tips who<br />

are they and how they be handled.<br />

Hues & Colors of white collar Clan Boss:<br />

It has been heard about those bosses who<br />

bullies, the one who is a dictator or the one<br />

who lives in an ivory tower in grand isolation<br />

cut from his/her subordinates. There are<br />

bosses who are perfectionists and expect<br />

others to be the same. Then there are those<br />

who are inexperienced, ineffective and bad<br />

communicators. Some tend to be abusive<br />

or manipulative while others micromanage.<br />

Hope with this I am trying to unearth a brief<br />

sketch of this spectacular clan in front of<br />

you using all types of vocabulary. But after<br />

all the essence of my discussion is having<br />

an insecure boss can do more damage to<br />

one's career than anything else. With such<br />

a boss the feeling of insecurity will affect<br />

the organization's growth and, more<br />

It takes all kinds to make the world and it takes<br />

all kinds of bosses to make up the workplace.<br />

Defying the Workplace<br />

Difficulties:<br />

Dealing with Boss<br />

importantly, jeopardize the careers of those<br />

working under him.<br />

Solution lies in Solving the Situation:<br />

From Secrets to Winning at Office Politics<br />

by Marie G. McIntyre, Ph.D says whatever<br />

it may be but the more effectively you can<br />

manage your boss, the more pleasant your<br />

days are likely to be. 1st and <strong>for</strong>emost let's<br />

see if any of these underlying statements<br />

might apply to our relations with our<br />

professional caretaker:<br />

l I tend to get into power struggles and<br />

control battles with my boss.<br />

l I resent the fact that my boss has the<br />

power to direct my activities.<br />

l I sometimes intentionally fail to do<br />

something that my boss asks or<br />

expects.<br />

l I tend to feel somewhat anxious when I<br />

am with my boss.<br />

l I am very hesitant about expressing<br />

disagreement to my boss.<br />

l I often keep my ideas and opinions to<br />

myself instead of sharing them with my<br />

boss.<br />

Mclntyre says, If you see yourself in any of<br />

these descriptions, you may need to do a<br />

better job of managing your boss. Let's<br />

consider these suggestions <strong>for</strong> improving<br />

that relationship:<br />

1. Accept the fact that your boss has been<br />

given the power to direct your activities. This<br />

is true even if you are much smarter than<br />

he is, even if you should have been given<br />

her job, even if he is the most obnoxious<br />

loudmouth on the planet. You are stuck with<br />

this boss <strong>for</strong> the immediate future, so<br />

becoming rebellious will only make a bad<br />

situation worse. Accepting reality and<br />

working to increase your influence will<br />

produce better results.<br />

2. Don't expect perfection. Managers are<br />

people, not androids, so they have an<br />

endless variety of quirks and eccentricities<br />

and odd little habits. Recognize your boss'<br />

hot buttons and <strong>for</strong> heaven's sake don't push<br />

them! There's a name <strong>for</strong> people who annoy<br />

their managers on purpose - masochists. If<br />

you have a wonderful boss who is a pleasure<br />

to work with, celebrate! Be grateful every<br />

day <strong>for</strong> as long as it lasts. If not, lower your<br />

expectations.<br />

Mr.L.K.Jena<br />

3. Study your boss' management style and<br />

figure out what makes her happy. Look <strong>for</strong><br />

clues that tell you how he/she likes work<br />

done or how he/she prefers to get<br />

in<strong>for</strong>mation. If you're not sure what your<br />

boss expects from you, in terms of results,<br />

work habits, communication style, or<br />

anything else, then don't try to guess - ask!.<br />

Any reasonable manager will gladly answer<br />

these questions and, in fact, will be pleased<br />

and surprised by your interest.<br />

4. Try to make your boss look good.<br />

Produce quality results, meet deadlines,<br />

stay within your budget, respond to people<br />

quickly. Find problems that need solving<br />

and address them. Contribute new ideas<br />

and suggestions. Share useful in<strong>for</strong>mation<br />

with your boss. And your own political power<br />

will grow when your manager tells<br />

everybody how wonderful you are!<br />

5. Never, never, never complain to others<br />

about your boss - especially to people<br />

outside your department or to your<br />

employees (if you are a manager).<br />

Strategizing with trusted peers about how<br />

to handle your manager's more challenging<br />

peculiarities is one thing - kind of like a group<br />

therapy session - but trumpeting your<br />

unhappiness far and wide will only get you<br />

in trouble.<br />

6. Give your boss a sincere compliment<br />

from time to time. Managers hear lots of<br />

complaints, but few employees ever bother<br />

to give their boss a kind word. Unless your<br />

manager resembles Adolph Hitler, you can<br />

surely find some quality worth praising.<br />

Mention it at some appropriate point. But<br />

let's be clear - paying a sincere compliment<br />

is not the same as groveling or sucking up.<br />

Concluding Remarks:<br />

No one is perfect, and everyone is entitled<br />

to a bad day now and then. But if one has a<br />

difficult boss, he/she may feel like having to<br />

walk on eggshells every day to prevent<br />

problems. The tension of waiting <strong>for</strong><br />

something to go wrong can sap the belief in<br />

one's own abilities -- and combined with the<br />

symptoms of mental illness, it can make<br />

every workday feel like a waking nightmare.<br />

I anticipate reader's facing similar dilemma<br />

can give a second thought through those<br />

doable advices and getting themselves in<br />

WIN-WIN.<br />

u H<br />

Mr. L.K. Jena is currently working as Personnel Officer with HAL Management Academy, the corporate learning center of Hindustan<br />

Aeronautics Limited, Bangalore. He can be reached at:lkjena@inbox.com<br />

| <strong>HR</strong>D News Letter | December 2007, Vol.23, Issue:9 39 |

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