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Challenge for HR - National HRD Network

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November at Chennai<br />

The Chennai Chapter had a unique<br />

double-header in November. The first<br />

event was an evening meeting with Mr.<br />

S.V.Nathan, Senior Vice President -<br />

Human Resources, of Deliotte, on<br />

November 16, 2007, at Hotel Savera.<br />

A packed hall greeted Mr. Nathan, who<br />

was speaking on his experiences in<br />

Talent Management at Deloitte. Over<br />

the past 3 years, Deloitte has moved<br />

from being an 'India story' to being 'The<br />

Deloitte Story', by consciously creating<br />

specific differentiators. Leveraging<br />

both on technology and on globally<br />

available plat<strong>for</strong>ms, Deloitte offers over<br />

32,000 courses of various duration <strong>for</strong><br />

their employees through their online<br />

university. Though many of the courses<br />

are instructor-led, there are still a variety<br />

of courses available <strong>for</strong> employees to<br />

be able to customize their learning.<br />

Deloitte has deliberately chosen this<br />

'Customized Learning' to be the key<br />

differentiator <strong>for</strong> their employment<br />

experience. Around this has been built<br />

a constant messaging that 'Total<br />

Rewards' at Deloitte includes the best<br />

of opportunities <strong>for</strong> both working and<br />

learning.<br />

One of the visible manifestations of this<br />

commitment is the Communication Gym<br />

at Deloitte. Building on the premise that<br />

'working out' includes exercising one's<br />

skills, the Communication Gym provides<br />

employees with various tools to develop<br />

those skills at a pace set by individuals.<br />

While trainers are available to help, there<br />

is no compulsion to use them, or indeed,<br />

to use the Gym at all. But where Deloitte<br />

has been successful is in creating a 'pull'<br />

factor <strong>for</strong> the Communication Gym - it<br />

is now seen as something that is<br />

personally beneficial and not something<br />

that is being <strong>for</strong>ced upon the individual.<br />

Mr. Nathan answered a wide range of<br />

questions during the interactive session<br />

that followed his presentation. He also<br />

picked the lot <strong>for</strong> an audience gift, which<br />

went to Mr. Govindaraj Ramachandran<br />

of RR Donnelley. Mr. Kasinath<br />

Ramachandran, a senior <strong>HR</strong><br />

professional and a member of the<br />

Chennai Chapter, presented a memento<br />

to Mr. Nathan.<br />

It was probably the first time that a<br />

Chapter meeting ended with music<br />

from Aerosmith - 'Sweet Taste of India'<br />

was the theme song that Mr. Nathan had<br />

chosen!!<br />

The 60-odd members of the Chapter<br />

who came <strong>for</strong> the second meeting, on<br />

November 23, found a refreshing<br />

change: instead of having a guest<br />

speaker, the audience was divided into<br />

small groups and each group was tasked<br />

with setting the agenda <strong>for</strong> the Chapter's<br />

activities in 2008. The ideas that were<br />

thrown up included <strong>HR</strong> Skill<br />

workshops, Industry Specific success<br />

stories of various <strong>HR</strong> practices,<br />

Corporate Governance & CSR, Book<br />

Reviews and ongoing research topics.<br />

The lively debate and ideas that have<br />

emerged from this meeting have<br />

provided significant inputs <strong>for</strong> the<br />

Chapter to <strong>for</strong>m the calendar of<br />

activities <strong>for</strong> 2008. On this occasion,<br />

the audience gift went to Mr. Umapathy<br />

from Tata Teleservices.<br />

| <strong>HR</strong>D News Letter | December 2007, Vol.23, Issue:9 55 |

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