RECOGNITION OF NON-FORMAL AND INFORMAL ... - Solidar

PART III
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COMPETENCES ASSUMED TO BE NEEDED FOR
THE MOST INTERESTING FOLLOW-UP JOBS
P&O ADVISER (P&O)
TRAINERS OF
IN-HOUSE TRAINING
Tasks
The P&O adviser:
– is responsible for personnel and organisation policy (P&O)
– advises management on leading and developing employees
– gives advice and support when hiring and laying-off
employees
– gives advice on employee meetings, performance reviews,
continuous and further training and remuneration
– administers personnel data and information and compiles
reports thereon
Internal cooperation: executive board, management, employees,
payroll administration, fi nance department, labour law experts
(in large organisations)
External cooperation: company doctor, external consultants,
providers of continuous and further training, training supervisors,
trainers, job centre.
Position within the organisation
The P&O often works in a supporting role as part of the staff
function. In some companies P&Os are part of the line divisions.
Competences
– Integrity
– Sensitivity
– Organisational awareness
– Advising (including motivating and convincing)
– Analytical approach
– Handling diversity
Tasks
Trainers for in-house training organise training programmes for
groups, employees and leaders. Training sessions are often carried
out in times of organisational change. Trainers help the personnel
to deal with them. Apart from that, there also are organisations
in which training programmes are a set part of corporate culture.
Many training programmes aim at improving skills and knowledge
that are not tied to a certain job. Topics for these internal training
sessions include personal effectiveness, confl ict resolution, team
building, management and leadership. Sometimes, clients seek
advice on which training programmes they need.
Roles of trainers:
– Speaker – providing theoretical knowledge
– Leadership
– Organiser, Coach
– Adviser
– Salesperson
– Developer
Position within the organisation
Large training providers have specifi c departments. The most
important task is to carry out training sessions, but often there
are individual departments for product development and innovation
and a department that focuses on commercial activities.
Competences
– Didactical and communication skills
– Teaching theoretical knowledge in a
structured and well-arranged way
– Listening, be alert
– Enthusiasm, charisma
– Analytical thinking
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