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Annual report 2003

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however, was in reconfiguring a precious metals refining operation<br />

that had notable overlaps between the Hoboken and Hanau sites.<br />

The new structure of the combined refining operation was defined<br />

by the end of the year. Although this led to 30 job losses at Hanau<br />

the new configuration places the business on a better development<br />

footing for the future and allows Umicore to build on the respective<br />

strengths of both operations.<br />

Workforce breakdown<br />

by business group<br />

Advanced Materials 12%<br />

Precious Metals Services 10%<br />

Precious Metals Products<br />

and Catalysts 28%<br />

Zinc 25%<br />

Copper 15%<br />

Corporate and Investments 10%<br />

Geographical spread<br />

of Umicore´s workforce<br />

(including associates)<br />

Belgium 28%<br />

France 10%<br />

Germany 12%<br />

Other Europe 17%<br />

North America 4%<br />

Latin America 7%<br />

Asia (other) 9%<br />

China 7%<br />

South Africa 6%<br />

In keeping with the company’s desire to find equitable solutions<br />

to all issues involving restructuring and workforce reductions,<br />

all these changes were brought about after a process of dialogue<br />

and negotiation with the respective workforce representatives.<br />

A broader R&D portfolio<br />

A new configuration for human resources<br />

The new Umicore now has 11,470 employees in fully consolidated<br />

companies and some 3,618 in associated companies and joint<br />

ventures. It has also taken on an even more international profile.<br />

The integration of PMG also added significantly to the weight of Umicore significantly strengthened its presence in terms of<br />

the Group’s research and development efforts. Umicore can now production facilities and personnel in Germany, Latin America and<br />

rely on a R&D team of more than 500 people. A centralized North America.<br />

Research Development and Innovation function (RDI) based in<br />

Olen, Belgium, manages an extensive pipeline of research and<br />

development projects at Group level and in support of many of<br />

the business units. This centralised function also contains a Venture<br />

Unit, which acts as an incubator for promising new initiatives, and<br />

an ideation function, Umagine, which seeks to generate innovative<br />

products or processes and business solutions from within the company.<br />

In September <strong>2003</strong> a new Human Resources Management (HRM)<br />

organization was established in line with the operational and<br />

cultural needs of the new Group. The global HR structure<br />

encompasses 35 countries and 105 different locations and this<br />

warranted a more decentralized approach than had been the case<br />

in the past. Responsibilities now largely rest with the HR functions<br />

at country or regional level while the corporate HR function guides<br />

Although the centralized function supports R&D at business group the overall policy formulation, management development and<br />

level where required, a significant research and development<br />

effort is carried out within the business units themselves. This is<br />

HR networking.<br />

notably the case in the area of Automotive Catalysts where extensive<br />

development and testing is carried out in conjunction with customers<br />

in order to ensure optimum product specification in a sector driven<br />

by rapidly evolving and ever more stringent standards for vehicle<br />

emissions.<br />

The Umicore Group’s overall R&D spend on a full year basis<br />

is set to increase from ¤ 30 million prior to the acquisition to<br />

some ¤ 75 million.<br />

A strong spirit<br />

Change can often prove a difficult process, particularly for those<br />

directly affected by job cuts and restructuring measures. However,<br />

the changes that have been brought about at Umicore during <strong>2003</strong><br />

have enjoyed a high level of support throughout the Group.<br />

The reconfiguration process during the last six months of the year<br />

involved tight deadlines and a heavy workload for many within<br />

the new Group. That the company was already able to meet most<br />

of its integration targets by the end of the year was a result of<br />

Focus on competitiveness<br />

excellent teamwork and high levels of dedication from a large<br />

In order to safeguard the cost competitiveness of its smelting<br />

and refining operations, a number of other restructuring measures<br />

were announced during <strong>2003</strong>. The workforce at the Olen site is<br />

being reduced by 127 full time equivalents, in parallel with the<br />

carving out of the copper activities in a separate entity. This is<br />

number of teams. Many of these teams were made up of people<br />

who would have been strangers at the outset. This suggests that<br />

coherent and clear targets, coupled with honest communications,<br />

helped to break down any perceived cultural barriers in the coming<br />

together of two organizations.<br />

mainly the result of the streamlining of the central site support Umicore has changed significantly over the course of twelve<br />

functions. Umicore’s central engineering function was also months with a far larger product offering, a wider geographic<br />

dissolved, resulting in the closure of the Louvain-la-Neuve office. reach and a workforce that has increased not only in numbers but<br />

At the beginning of 2004 a plan was also unveiled to improve<br />

the cost structure within Umicore’s zinc smelting business. It is<br />

envisaged that the programme will enable cost reductions of<br />

some ¤ 14 million by 2006 and will result in a workforce reduction<br />

of some 136 people – primarily in the support functions of<br />

the smelting facilities at Auby (France) and Balen (Belgium).<br />

also its diversity in terms of skills, backgrounds and nationalities.<br />

Because of this, the new Umicore approaches 2004 in confident<br />

mood and buoyed by a strong spirit and sense of common identity<br />

and purpose.<br />

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