EMPLOYEE HANDBOOK - Steamboat

More documents

Recommendations

Info

Proprietary Information - includes any information that is used, produced, or marketed under exclusive legal right of Intrawest. Intrawest owns any discoveries, inventions, copyrights, and improvements (the "Intellectual Property") which may come about during employment with Intrawest. Policy General Use and Responsibilities Employees are responsible for exercising good judgment when using Intrawest IT assets and handling Intrawest information assets. Each business division, business unit, or resort must ensure that all appropriate personnel using Intrawest IT assets and handling key information assets are aware of and comply with this policy. Basic Security Employees Must: 1. Ensure that their unattended computer screens are locked by depressing the CTRL, ALT, and DEL buttons simultaneously. 2. Secure and store out of sight any portable equipment, including but not limited to notebooks/laptops, cellular phones, and Personal Digital Assistants (PDAs), in a locked drawer or cabinet when not in use. 3. Secure and store out of site any data media, such as CDs, when not in use. If they contain highly sensitive or confidential data, they must be locked up. 4. Ensure all PCs, laptops, workstations, and terminals are secured with a password protected screen saver with the automatic activation feature set at 10 minutes or less. 5. Protect notebook computers from excess impact with the floor, and other surfaces, and use their protective cases whenever in transit. 6. Exercise care to safeguard the valuable electronic equipment assigned to them. Keep media away from environmental hazards such as food, smoke, liquids, high or low humidity, extreme heat or cold, direct sunlight, and magnetic fields. Employees who neglect this duty may be accountable for any loss or damage that may result. them by email and/or over the Internet. If it is required for others to access your files or emails for approved business purposes, appropriate access controls can be established without revealing your account password. Consult your local IT support staff on how to safely perform this. 8. Do not keep passwords written down in any form around your workspace.(e.g. post-it notes) 9. Before using files from them, scan media such as flash drives, data disks, CDs, DVDs and other portable storage devices for viruses and malicious software from unknown or 3rd party sources. Consult your local IT support staff on how to safely perform this. 10. Do not attempt to access network folders that you are not allowed to see. If access is required, contact the network folder's owner for permission, and make that request for permission to Support Services. 11. Do not modify or tamper with any configured security settings of Intrawest IT assets without authorized consent from your local IT support staff. If unsure about what comprises a security setting, please consult with your local IT support staff. Unacceptable Use and Prohibited Activities Under no circumstances are employees, consultants, vendors, temporary or other workers at Intrawest authorized to engage in any activity that is illegal under local, Canadian, US or international law while utilizing Intrawest's computing and network assets. The lists below are by no means exhaustive, but attempt to provide a framework for activities, which fall into the category of unacceptable use and prohibited activities. All P2P or file-sharing web application files are disallowed on Intrawest IT Assets. The following list contains a sample of web-sites that provide this type of application. Kazaa.com, Skype.com, Napster.com, Bearshare.com, Edonkey.com, Winmx.com, Morpheus.com, Gnutella.com, Grokster.com, Limewire.com, Musicmatch.com, Rhapsody.com, FastTrack.com, Overnet.com, MP2P.com, Slyck.com, Filetopia.com, iTunes.com, Partypoker.com 7. Keep user/logon accounts, passwords and access keys/cards secure. Do not share them or transmit 11
Computing and Networking Activities The following activities are strictly prohibited: 1. Engaging in procuring, transmitting, or possessing pornographic or sexually explicit materials that is in violation of sexual harassment or hostile workplace laws in the user's local jurisdiction. 2. Using Intrawest's assets for non-business related use; which includes, but is not limited to downloading and transmitting music or video media files for personal use. 3. Acquiring or making use of any IT assets, such as available computers or monitors not originally assigned to you - without the informed consent of your department manager and IT department. Informed consent means that the manager knows what equipment is being lent, what data is on it, and for what purpose it will be used. 4. Downloading and running files from unknown, suspicious or untrustworthy sources. These files may contain viruses and/or malicious software. Contact your local IT support staff if you are unsure about this. 5. Accessing or attempting to access the user accounts of others, breaching or attempting to breach security measures of Intrawest or another company's computer software, hardware, network communications and/or telecommunications systems, except with the express permission of the company owning the system being accessed or within the scope of regular documented duties. This includes, but is not limited to: a. Any attempts at port scanning or security scanning which are expressly prohibited unless prior permission is obtained from IT Security & Audit. b. Any attempts at network monitoring which will intercept data not intended for the employee's computer, unless this activity is a part of the employee's normal job function and is documented in the job description. c. Any attempts at circumventing user authentication or security of any computer, network or account. 6. Any activity which adversely affects the ability of other employees or systems to use Intrawest's IT assets as intended. Interference with or disruption of other network users, network services, or network equipment is prohibited. This includes excessive consumption of network or system resources whether intentional or unintentional. This also includes, but is not limited to: a. Not exercising caution when transferring or downloading excessively large files unnecessarily across the network, when they could be transferred by conventional means and media, such as a CD. Contact your local IT support staff for more detailed guidance. b. Introducing malicious applications into the network or any device (e.g., viruses, worms). c. Network sniffing, pinged floods, packet spoofing, denial of service, and forged routing information for malicious purposes against another Intrawest computer or individual user. 7. Connecting non-authorized non-Intrawest assets, such as home PCs, laptops or wireless devices (i.e. wireless access point/hubs/routers) either physically or through the Intrawest network via Virtual Private Network (VPN) or any other method. Contact your local IT support staff for more detailed guidance. Consultants requiring to connect a non-Intrawest IT asset, such as a laptop or PC, to the Intrawest network for legitimate Intrawest business purposes, must obtain express authority from the local IT support staff prior to connecting to the network. The local IT support staff must scan for any viruses, potential malicious software and check for valid and up-to-date anti-virus and anti-spyware programs running on the machine prior to allowing this on the network. 8.Performing equipment installations, disconnections, modifications, and relocations, without the express authority of the local IT support staff. This especially applies, but is not limited to wireless connection devices and wireless access points (wireless hubs/routers). This does not apply to temporary moves of portable computers for which an initial connection has been set up by the local IT support staff. 9. Creating file folders with no security limitations. All file folders should be restricted only to those individuals who need access to them. The principle of least access must be applied when deciding whether to grant read- or write-access to file folders. Contact your local IT support staff for more detailed guidance. 10. Connecting the Intrawest corporate network to an entirely separate local or wide area network, for example, fed by ADSL or DSL or cable, is strictly prohibited. 12
Page 1 and 2: 2013-2014 EMPLOYEE HANDBOOK
Page 3 and 4: Table of Contents Welcome………
Page 5 and 6: Table of Contents (Continued) Certi
Page 7 and 8: Welcome... The Steamboat Senior Man
Page 9 and 10: Message from the CEO Welcome to the
Page 11 and 12: GENERAL POLICIES & PROCEDURES ANTI-
Page 13 and 14: In the instance that any questions
Page 15: INTRAWEST PRIVACY POLICY As an Intr
Page 19 and 20: made for those employees on leave o
Page 21 and 22: threatening or harassing posts or c
Page 23 and 24: DEPARTMENT TRANSFERS Employees are
Page 25 and 26: T-shirts/tops with non-SSRC logos o
Page 27 and 28: DISCIPLINARY ACTIONS Good working r
Page 29 and 30: supervisor will notify you as early
Page 31 and 32: know your transit/routing number an
Page 33 and 34: help you reschedule your lesson for
Page 35 and 36: complimentary lift tickets during t
Page 37 and 38: first; once that is exhausted, then
Page 39 and 40: necessary for you to arrive late or
Page 41 and 42: has a change in status into a vacat
Page 43 and 44: INTRAWEST 401(K) RETIREMENT PLAN In
Page 45 and 46: Employees are not covered under Wor
Page 47 and 48: productive workplace, SSRC will con
Page 49 and 50: ars, bartenders, etc. may be in con
Page 51 and 52: needed. Employees hired within the
Page 53 and 54: 6. Observe all posted signs and war
Page 55 and 56: guest takes pictures of you or of t
Page 57 and 58: Mountain roads are for official use
Page 59 and 60: LOCKERS/DESKS Employees may be assi
Page 61 and 62: the same disciplinary actions that
Page 63 and 64: NOTES
Page 65 and 66: NOTES

EMPLOYEE HANDBOOK - Steamboat

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?