Student Handbook - Marymount University

Faculty Evaluation
Marymount students evaluate faculty through a formal
written evaluation at the conclusion of each semester.
The information is used by the university to improve
teaching and to reward good teaching.
Complaints and Problems
Students who have academic complaints should attempt
to resolve them promptly and informally in discussions
with the appropriate faculty member or their advisor.
Complaints that are not resolved informally between
students and faculty members are to be referred in
writing (email or letter sent by post) to the appropriate
department chair and the school dean. The chair and
school dean will adjudicate the complaint and resolve
the matter. The decision of the school dean regarding
the issue or issues of concern is final. For consideration,
a student should bring forward a complaint no more
than 45 days from the end of the semester in which the
concern occurred.
Nonacademic complaints should be addressed first to the
office in which the problem originates. Complaints not
resolved at this level may be referred in writing (email or
letter sent by post) to the supervisor for that office. If the
student is not satisfied with the resolution of the problem
by the supervisor, he or she may refer the concern to
the office of the vice president who supervises the area
in which the complaint originated. The decision of the
vice president for that area regarding the issue or issues
of concern is final. This policy applies to oral and written
nonacademic complaints.
Requests for Exceptions to
Academic Policies
In extenuating circumstances, a student may submit a
request for an exception to an academic policy, such
as withdrawing from all classes after the last day to
withdraw, receiving a refund for a class dropped after the
last day that refunds are granted, receiving a medical
withdrawal from some classes while staying in others,
or converting an Incomplete from a course in a previous
semester to a withdrawal. Requests for exceptions to
academic policies must be submitted in writing (email
or letter sent by post) to the Associate Vice President
for Academic Affairs within 45 days of the end of the
27
term in the situation requiring an exception occurred.
The Academic Enrollment Committee meets regularly to
review requests for exceptions. Appeals of committee
decisions are only permitted if the student has new
information to submit that was not reviewed by the
committee. Appeals must be submitted in writing to the
Vice President for Student Development and Enrollment
Management within 5 business days of receipt of the
committee’s decision.
Class Cancellations
Weather-related closings are announced via MU Alerts
and area television and radio stations. For the most upto-date
information concerning Marymount weather and
emergency closings, call (703) 526-6888 (ext. 6888 on
campus) or see the website, www.marymount.edu.
Center for
Teaching &
Learning
99Carolyn Oxenford, Executive Director
99Pamela Moreno, Associate Dean for the
First-Year Experience
99Susan Conrad, Director
of Instructional Technology & Design
99Hope Fisher, Director of Student Access Services
99Jameela Anderson, Assistant Director
for Academic Support & Student Success
99Carolyn Juba, Assistant Director
for Academic Advising & Retention
99Sylvia Whitman, Writing Specialist
99Peter Redding, Tutoring Coordinator
99Robert Miller, Learning Associate
99Ted Alvis, Instructional Media Specialist
99Cynthia Mitchell, Administrative Assistant
99Canzada Colden, Administrative Secretary
]Rowley ] Hall G105
[(703) [ 284-5761
YYwww.marymount.edu/ctl