PDF Version - Glidewell Dental Labs
PDF Version - Glidewell Dental Labs
PDF Version - Glidewell Dental Labs
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Dr. DiTolla’s<br />
CLINICAL TIPS<br />
PRODUCT........ Smile Reminder <br />
SOURCE........... Solutionreach (Lehi, Utah)<br />
866-605-6867, http://tinyurl.com/smilereminder<br />
FREE $10 STARBUCKS GIFT CARD! Yep, that is all<br />
it took to get me to take the online demo of Smile<br />
Reminder. Once a month I am asked to fill out an<br />
online survey for which the soliciting company will<br />
send me a $5 check. Don’t bother; I don’t want to walk<br />
it over to the bank. But a $10 Starbucks gift card?<br />
One of my staff members goes to one of their drivethru<br />
locations every day on her way to work — well<br />
played, Smile Reminder! What started off as a demo<br />
turned into a purchase just 10 minutes later when I<br />
saw the platform’s mind-boggling suite of features,<br />
which address everything from reducing no-shows<br />
with messaging and filling late cancellations, to<br />
sending targeted e-mail campaigns based on patient<br />
surveys and giving dentists and staff the ability to<br />
record custom video birthday greetings that get sent<br />
to patients. You can even track your online reputation<br />
by finding positive and negative reviews, as well as<br />
invite patients to write reviews and post them to the<br />
sites where your online reputation needs a boost.<br />
The electronic “recare” feature alone pays for the<br />
service because it automatically contacts patients<br />
who don’t have an appointment and are past their<br />
recall frequency, pulling the data from your practice<br />
management software. We use Henry Schein’s<br />
Dentrix ® , and the front office loves that it shows a live<br />
update of each patient’s pre-approved CareCredit<br />
amount. The Smile Reminder fixed price guarantee<br />
is also a refreshing approach I wish others would<br />
take. The dentists who signed up for Smile Reminder<br />
years ago are still paying the same price today. I like<br />
knowing what my monthly flat fee will always be and<br />
that there will not be any surprises down the road. I<br />
left out about 50 other functions where this powerful<br />
software also shines. Yes, you have my permission<br />
to put down the magazine and go get your Starbucks<br />
gift card. Go to http://tinyurl.com/smilereminder.
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