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PAKISTAN - TCS Courier

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<strong>TCS</strong> Customer Newsletter<br />

To all our valued customers who have<br />

brought us this far<br />

While <strong>TCS</strong>, the express logistics<br />

company, was formally inaugurated<br />

on the 4th of May 1983, it gave<br />

new meaning to the word ‘express’<br />

in 1985 when <strong>TCS</strong> signed up with<br />

the Pakistan Banking Council to<br />

expedite the clearance of outstation<br />

cheques, and reduce the<br />

processing time from three weeks<br />

to seventy-two hours. The enormity<br />

of what we accomplished at <strong>TCS</strong><br />

by the successful execution of that<br />

Contract was such that we were<br />

humbled in no<br />

uncertain<br />

manner. As a<br />

result of our<br />

taking up<br />

that most<br />

daunting,<br />

and, in the<br />

opinion of<br />

some, foolhardy<br />

challenge, the<br />

velocity of<br />

circulation of<br />

money went up<br />

manifold in the<br />

national economy of<br />

Pakistan, impacting<br />

positively the<br />

prosperity of trade,<br />

commerce and<br />

industry.<br />

<strong>TCS</strong> helped turn<br />

the system<br />

around, and what came to be<br />

known as the Banking Contract<br />

occupies a preeminent place in the<br />

history of <strong>TCS</strong>, an unrivalled<br />

benchmark of what the private<br />

sector can achieve when called<br />

upon in the service of national<br />

A lot of blood,<br />

sweat, and tears<br />

have gone into the<br />

making of this<br />

super brand. These<br />

have been stripes<br />

well earned<br />

interest. <strong>TCS</strong> has earned its stripes<br />

meeting and exceeding<br />

expectations in less than enabling<br />

environments.<br />

Given the storm clouds on the<br />

world’s economic horizon, there is<br />

a sense of urgency in the <strong>TCS</strong> rank<br />

and file as it gears up for an<br />

operating environment that will no<br />

doubt be less than enabling. The<br />

Company that Engineer Khalid<br />

Awan founded has found itself in<br />

trail blazing roles, and made its<br />

contribution to the development of<br />

an entire industry focused on<br />

express logistics.<br />

Core values as defined by the<br />

founding chairman have given the<br />

robust Company a firm anchoring<br />

and direction: Quality; Profitability<br />

through Efficiency; Justice; Ethical<br />

Behavior; and Exemplary Conduct<br />

have in turn created a corporate<br />

culture of ‘Customer and Company<br />

above Self’ at <strong>TCS</strong>.<br />

Engineer Khalid Awan has come<br />

a long way from those early days<br />

when <strong>TCS</strong> was a boutique<br />

operation, with his craft well piloted<br />

by his trusted aide and <strong>TCS</strong> Group<br />

CEO Jamil Janjua. Saqib Hamdani<br />

has manned the action stations<br />

during a crucial period of the firm’s<br />

growth, first as Head of Operations,<br />

then as Chief Operating Officer,<br />

and now as the Chief Executive<br />

Officer, overseeing the relentless<br />

dynamics of a 24/7 operation. A lot<br />

of blood, sweat, and tears have<br />

gone into the making of this super<br />

brand. These have been stripes<br />

well earned.<br />

www.tcs.com.pk 13

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