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hough Tata had been sell<strong>in</strong>g vehicles<br />
<strong>in</strong>to the Zambian market for many<br />
T<br />
years prior to that through dealership<br />
agreements, it was <strong>in</strong> 1978 that the Indian<br />
<strong>in</strong>dustrial giant first established a company<br />
based there. This was the first to be set up<br />
<strong>in</strong> the entire cont<strong>in</strong>ent, and though today<br />
the group’s African headquarters is <strong>in</strong> South<br />
Africa, and no fewer than 14 countries have<br />
their own Tata subsidiary, Tata Zambia, which<br />
also looks after neighbour<strong>in</strong>g Malawi where<br />
it has a branch office, rema<strong>in</strong>s the deepest<br />
<strong>in</strong>gra<strong>in</strong>ed and most diverse of all national<br />
subsidiaries. As Ratan Tata said himself: “The<br />
Tata group has had an emotional tie with<br />
Zambia over the years.”<br />
That at least is the view of Pankaj Khanna,<br />
who as Executive Director of the company<br />
leads and coord<strong>in</strong>ates all of Tata’s <strong>in</strong>terests <strong>in</strong><br />
Zambia, where he has been based for more<br />
than 20 years. Of course he would say that,<br />
but the facts bear him out. The core bus<strong>in</strong>ess<br />
is the import, distribution and ma<strong>in</strong>tenance of<br />
Tata Motors’ range of commercial vehicles to<br />
the public and private market – commercial<br />
vehicles and buses basically – a sector <strong>in</strong><br />
which he jealously guards Tata’s 75 percent<br />
market share of the market up to ten tons.<br />
Before look<strong>in</strong>g at the excit<strong>in</strong>g plans<br />
the company has to grow its specialised<br />
contribution to the m<strong>in</strong><strong>in</strong>g sector, it is<br />
worth look<strong>in</strong>g at the sheer breach of Tata’s<br />
commitment to Zambia. “When we first came<br />
here we were just sell<strong>in</strong>g commercial vehicles,”<br />
says Khanna, “but we soon started to diversify.<br />
At one time we were sell<strong>in</strong>g agricultural<br />
equipment and <strong>in</strong>volved <strong>in</strong> farm<strong>in</strong>g and<br />
textiles.” Those bus<strong>in</strong>esses are now licensed<br />
out but Tata Zambia reta<strong>in</strong>s a wide portfolio<br />
under management. In a disposal of state<br />
bus<strong>in</strong>esses <strong>in</strong> the 1980s and 90s Tata acquired<br />
a bicycle manufacturer which is now run as an<br />
assembly operation us<strong>in</strong>g components from<br />
India.<br />
Another unexpected bus<strong>in</strong>ess is the 193-<br />
room five star Taj Pamodzi Hotel <strong>in</strong> Lusaka. A<br />
“Last year we launched our In<br />
Equipment (IC<br />
Tata Ultra Truck<br />
148<br />
[ Aug 2014 ] BE Monthly