Productivity & Innovation Enhancement Programmes - MPC

Productivity & Innovation 

Enhancement Programmes 

Program Peningkatan Produktiviti & Inovasi 

INTEP 400 - 

INTERNATIONAL PROGRAMMES 

Productivity & Innovation Enhancement Programmes 


2011 

103

W.H Furniture & 

Works Sdn. Bhd. 

Winner of Productivity Award 2009 

(Manufacturing Category 1) 

“To be creative you have to contribute something different 

from what you’ve done before. Your results need not be 

original to the world; few results truly meet that criterion. 

In fact, most results are built on the work of others.” 

- Lynne C.Levesque 

Breakthrough Creativity 

104 

2011 


Program Peningkatan Produktiviti & Inovasi

LIST OF INTERNATIONAL PROGRAMMES (INTEP) 

INTEP INTERNATIONAL PROGRAMMES Date Month Venue Fee (RM) 

401 International Convention On Quality Control Circle 11 - 14 Sept Yokohama, To be 

(ICQCC) 2011 Japan Confirmed 

402 Enhancement Knowledge and Capacity Building 04 Oct - Oct Petaling Jaya 3000 

of Human Resources for OIC Country 

12 Nov 

403 Training of Trainers on Green Productivity 28 Mac - Mar Kuala Lumpur - 

22 Apr 

404 Workshop on Development of an Asian 20 - 24 June Subang Jaya - 

SME Benchmarking Index 

405 Training Course on Risk Analysis and Risk 18 - 23 July Subang Jaya - 

Assessment for Food Industry 

406 International Conference on Green Technology 7 - 11 Sept Petaling Jaya - 

407 Training Course on Development of Productivity 3 - 21 Oct Subang Jaya - 

Practitioners : Advanced Program (DPP : Advanced) 

408 E-Learning Course on International Trade of To be To be Bangi - 

Agriculture and Food Products Confirmed Confirmed 

409 E-Learning Course on Integrated Management Systems To be To be Bangi - 

(ISO9001, ISO14001, and OHSAS18001) Confirmed Confirmed 

410 E-Learning Course on ISO26000: Guidance on To be To be Bangi - 

Social Responsibility Confirmed Confirmed 

411 E-Learning Course on Knowledge Management To be To be Bangi - 

for the Service Sector Confirmed Confirmed 



2011 

105

INTEP 401 

INTERNATIONAL CONVENTION ON QUALITY 

CONTROL CIRCLE (ICQCC) 2011 

RATIONALE 

The proposition of International Convention on Quality Control Circles (ICQCC) was made at the Korean 

Control Conference 1975 in Seoul. The Chairman of the Organising Committee of the Conference proposed 

that opportunity of exchanging ideas and experience on QC Circle activities should be held periodically among 

the countries for further development of the activities. For this reason, the first International Convention on 

Quality Control Circles took place in Seoul, 1976. 

As the International Convention progressed, the number of participating countries/regions increased. In 

addition, there were plenty of demands on changing the organiser every year. Under these circumstances, 

all the participating countries/regions in the ICQCC 1986 Seoul reached an agreement that all of them will be 

divided into two groups (Group A and Group B) geographically, and each Group would host the Convention 

alternately. 

Group A 

China, Taiwan, Hong Kong, Japan, Korea and the Philippines 

Group B 

Bangladesh, India, Indonesia, Malaysia, Singapore, Sri Lanka and Thailand 

CONTENTS 

• Opening Session - Plenary Opening session consists of Opening and Welcoming Address, Keynote 

Speech and Special Lecture 

• Presentation - Technical Presentation Session is divided into five parallel streams. In streams A and B, 

Case Reports implemented by QC Circles in their workplace will be presented. Streams C, D and E will 

take the presentation of Reports on the improvement, promotion, education and management of the QC 

activities by managers, facilitators and instructors. 

• Closing Session and Farewell Dinner - In this plenary session, the closing remarks will be given, followed 

by a farewell dinner. Industrial Visit - The participants from abroad are provided with a chance of 

Industrial Visit. 

WHO SHOULD ATTEND 

QC enthusiasts and practitioners or Quality Control Circles (QCC) or Innovative and (CICC) Circles Creative 

DURATION 

4 days 

106 

2011 



INTEP 402 

ENHANCEMENT KNOWLEDGE AND CAPACITY BUILDING 

OF HUMAN RESOURCE FOR OIC COUNTRIES (MTCP/OIC) 

RATIONALE 

To enhance organisational capability of the participants by equipping them with multidimensional, 

multidisciplinary, and integrated perspectives, strategies and approach for productivity and quality 

improvement. This will be carried out through the capacity building of human resources. 

OBJECTIVES 

At the end of the programme, participants should be able to:- 

• Enhance the human resources development of the participating country towards organisational excellence 

• Strengthen the participants’ knowledge and understanding in organisational and functional aspects of 

human resource. 

• Equip participants with analytical and diagnostic skills necessary to identify management problems and 

develop their problem solving skills. 

• Equip participants with the knowledge of the roles of various tools and techniques available in pursuing 

organisational excellence. 

CONTENTS 

The course is designed with the intention of providing participants with the overall picture of P&Q activities 

within the organisation, as well as the exposure and understanding of the best practices employed by 

excellent organisations. It also focuses on the development of P&Q activities in their own organisation. 

Module 1 : Total quality management, Business organisation and organisational culture 

Module 2: Organisational assessment and diagnostic 

Module 3 : Developing and understanding in best practices in P&Q 

Module 4 : Approaches and tools for productivity improvement 

Module 5 : Developing competencies in promoting P&Q movement 

Module 6 : Industry training 

REQUIREMENTS 

Open to Members of Organisational Islamic Countries 

• A minimum of 5 years working experiences 

• Applicants must be certified medically fit to participate in the programme 

• Applicants must have a good command of spoken and written English. 

• Applicants should be personnel who are or will be involved in planning and implementation of P&Q 

Enhancement and Competitiveness in their respective countries. 

• Preferably below 45 years of age. 

• Holds the qualification of a degree / advanced diploma 

• Nominated by their respective Government. 



2011 

107

METHODOLOGY 

• Lecture 

• Group Work 

• Assignment 

• Demonstration 

• Role Play 

• Instrumentation 

• Case Study 

• Video Presentation 

• Games 

DURATION 

48 days (inclusive of arrival and departure) 

JOINTLY ORGANISED BY 

MPC and Economic Planning Unit (EPU) 

108 

2011 



INTEP403 

TRAINING OF TRAINERS ON GREEN PRODUCTIVITY 

RATIONALE 

Green Productivity (GP) involves the application of appropriate productivity and environmental management 

tools, techniques and technologies to reduce the environmental impacts of an organization’s activities, good 

and services while helping to increase profitability. To develop more GP practitioners, the Asian Productivity 

Organization (APO) hold this annual training course. The course modules, methodologies, tools and 

techniques will be introduced to the participants to achieve more concrete results. To provide hands-on 

experience, participants are exposed to GP diagnosis activities and application of tools and techniques in 

actual cases during the in-plant practices. 

OBJECTIVES 

The objectives of the programme are to develop trainers and practitioners in GP equipped with in-depth 

knowledge and hand-on experience in the methodology, tools and techniques which enable them to 

disseminate the knowledge as lead trainers / practitioners. 

SCOPE AND METHODOLOGY 

Scope : 

Module 1 : Introduction of the APO and GP 

Module 2 : Sustainable development and GP 

Module 3 : GP methodology, tools and techniques 

Module 4 : GP in practice 

Methodology: 

Involves lectures by resource speakers / experts, individual presentation, group work, observational study 

visits and field practices. 

REQUIREMENTS 

Productivity practitioners from National Productivity Organization (NPOs), consultants, firms, and trainers 

for SMEs who wish to acquire working knowledge of the GP concept and practices. 

DURATION 

26 days 


MPC, INTAN and APO 



2011 

109

INTEP404 

WORKSHOP ON DEVELOPMENT OF AN 

ASIAN SME BENCHMARKING INDEX 

RATIONALE 

Benchmarking is a continuous process of searching, learning, adapting and implementing the best practices 

from within the same organization or from best organizations elsewhere to sustain growth and compete 

globally. The establishment of the Malaysian Benchmarking Index (MBI) is a strategy of the Malaysian 

government to allow SMEs to compare their performance with counterparts globally using financial and key 

management indicators. To widen the scope to other member countries and to showcase the importance 

of benchmarking as a technique for continuous improvement, the APO will organize this workshop in 

collaboration with Malaysian Productivity Corporation (MPC). It is expected that the workshop participants 

will draft a plan for establishing an Asian SME Benchmarking Index. 

OBJECTIVES 

The objectives of the programme are to provide a platform for SMEs in APO member countries for the best 

practices sharing and performance measurement against the regional and world best to sustain growth and 

compete globally. 


Scope : 

• National benchmarking reports 

• Malaysian and ASEAN SME benchmarking performance report 

• Development of an Asian Benchmarking scoreboard 

• Best practice sharing and initiative for improvement in participating countries 

Methodology : 

Interactive resource paper presentations, group work and observational site visits. 

REQUIREMENT 

SME owners, National Productivity Organization (NPOs) managers / consultants involved in benchmarking 

activities or development of SME model companies , or representatives of SME association. 

DURATION 

5 days 


MPC and APO 

110 

2011 



INTEP405 

TRAINING COURSE ON RISK ANALYSIS AND RISK 

ASSESSMENT FOR FOOD INDUSTRY 

RATIONALE 

Risk analysis is a fundamental and comprehensive framework to achieve food safety management. Risk 

assessment, which is one of the major components of the risk analysis, is the protocol based on science to 

follow in order to assess the status of food safety. Those who have engaged in agricultural production, fishery 

and food manufacturing and distribution should study the basic risk analysis and risk assessment procedures 

to better understand the structure of food safety regulatory systems and to improve the safety levels of their 

products. 

OBJECTIVES 

The objectives of the programme are to acquaint the participants with key concepts, tools and techniques 

used in food safety risk analysis as well as with risk analysis models; enhance understanding of the tasks and 

issues associated with risk management, risk communication and risk assessment tools and to organize 

follow-up national programs on the subject in the selected Asian Productivity Organization (APO) member 

country. 


• Basic framework of risk analysis, general and specific protocols of risk assessment. 

• Concrete examples of risk assessment 

• Typical food-borne illnesses caused by hazardous substances 

• Risk communication skills. 

REQUIREMENT 

Farmers and those responsible for safety and quality in food industries, government officials in charge of 

food safety and agrofood industries. 

DURATION 

6 days 





2011 

111

INTEP406 

INTERNATIONAL CONFERENCE ON GREEN 

TECHNOLOGY 

RATIONALE 

The concept of sustainable development based on environmentally friendly products, technologies and 

services has become a central issue in many developing and developed countries to mitigate climate 

change impacts. It is important for policymakers, industry leaders and community leaders to be aware of 

these central issues as many of their decisions normally affect national planning and development. Asian 

Productivity Organization (APO) has promoted eco-products and green technologies in the Asia-Pacific 

through Eco-products International Fairs (EPIFs). The International Greentech & Eco-products Exhibition & 

Conference Malaysia (IGEM 2010) which was successfully organised last year grew out of the first EPIF held 

in Malaysia in 2004. The APO International Conference on Green Technology will be organised in conjunction 

with the IGEM 2011, where the participants will have the opportunity to attend the exhibition and concurrent 

conference. 

OBJECTIVES 

The objectives of the programme aims to promote sustainable development and combat the adverse impacts 

of climate change through dissemination and adoption of eco-products and green technologies in member 

countries. Specific objectives are : 

• Create awareness of the importance of green technology, eco-products, and eco-services for green 

growth of the region. 

• Provide a forum for dissemination of R&D findings and applications of green technology 

• Generate market demand for green technology and eco-products through promotion of green 

purchasing and green procurement 

• Develop the concept of a regional platform for the promotion of green technology and eco-products. 


Scope : 

Scope of this project is organized in conjunction with IGEM 2011. It will discuss how to create an organic 

linkage among the existing initiatives to promote eco-products in the region such as the APO, EPIFs, IGEM 

2011 and others to boost national and regional competitiveness and create a sustainable society. 

Methodology : 

Country paper presentations, observations of the exhibition, keynote presentations, expert presentations 

and group discussions. 

REQUIREMENTS 

• Senior representates of past EPIF organizers and senior representatives of organizers of relevant 

programmes in the region. 

• Managers and consultants who are involved in eco-product development and promotion. 

DURATION 

4 days 



112 

2011 



INTEP407 

TRAINING COURSE ON DEVELOPMENT OF PRODUCTIVITY 

PRACTITIONERS (ADVANCED PROGRAM) 

RATIONALE 

The Training Course on Development of Productivity Practitioners : Basic and Advanced (DPP : Basic and 

Advanced) were launched by the Asian Productivity Organization (APO) to develop productivity practitioners 

who have skill and knowledge in diagnosing problems and developing and implementing improvement plan. 

The overall of the course aims to prepare productivity practitioners to be able to promote productivity. 

Diagnose problems, analyze and develop counter measure, consult basic productivity training and providing 

consultancy services, develop and implement action plans for the application of productivity techniques in 

enterprises and industries. 

OBJECTIVES 

The objectives of the programme aims to equip participants, who previously attended the basic course with 

advanced productivity improvement principles, techniques and approaches. At the end of the advanced 

course, productivity practitioners are expected to be able to identify problems and implement solutions for 

achieving organizational excellence, identify and use appropriate tools and techniques and provide advice 

and consulting services on advanced productivity techniques to the organizations. 

SCOPE 

The course is based on the major competencies of productivity practitioners as trainers, consultants and 

promoters of productivity and quality improvement. 

Module 1 : Productivity and Business Competitiveness 

Module 2 : Corporate Strategies and Implementation 

Module 3 : Process Management and Customer Focus 

Module 4 : Productivity Tools and Techniques 

Methodology 

• Individual presentation on current job activities related to productivity promotion, training and consultancy 

and future plans to specialize in productivity tools and techniques. 

• Resource presentations on selected advanced productivity improvement tools and techniques. 

• Test before and end of the course to assess the level of competency among participants 

• Site visits to companies to observe productivity and quality related activities in place. 

REQUIREMENT 

Preferably from National Productivity Organization (NPOs), consultants with relevant experience in 

implementing productivity improvement projects. 

DURATION 

19 days 





2011 

113

INTEP408 

E-LEARNING COURSE ON INTERNATIONAL 

TRADE OF AGRICULTURE AND FOOD PRODUCTS 

RATIONALE 

An understanding of international trade in agriculture and food products is essential for policy makers and 

marketing executives of agribusiness and food companies to evolve appropriate policies and or in developing 

appropriate marketing strategies. In particular, they have to be familiar with the relationship between agriculture 

and the world of international trade, policies affecting trade flows, macroeconomic issues such as exchange 

rates and the balance of trade and the impact of international trade on economic development and the 

environment. There is also a need for them to be abreast with the issues on trade agreements, technical and 

non technical barriers, regulatory policies on exporting and importing of agriculture and food products, as 

well as particular requirement of importers related to quality and safety standards. 

OBJECTIVES 

The objectives of the programme aim to : 

• Review the current trends, emerging issues and opportunities in international trade in agriculture and 

food products 

• Identify measures to address trade issues which restrict the flow of trade in agriculture and food products 

• Identify ways in which agribusiness enterprises from member countries can benefit from emerging 

opportunities. 

SCOPE 

• The global trend in trade of agriculture and food products 

• Multilateral and bilateral agreements in trade and agricultural products 

• Technical and non technical barriers to trade in agriculture products 

• Impact of trade in agriculture and food product on the environment 

• Role of exports in economic development 

• Basic regulation and food safety standards in importing countries 

• Formulation of international agriculture trade policies. 

Methodology : 

Online lectures, online group discussions, online presentations of concepts, methodologies and case 

studies. 

REQUIREMENTS 

Executives and managers from agrofood-processing SMEs, officials of government involved in agriculture 

and agribusiness development and export promotion, relevant NPO staff, academias, and representatives of 

exporters’ / traders’ associations involved in promoting exports of agriculture and food products. 

DURATION 

3 days 



114 

2011 



INTEP409 

E-LEARNING COURSE ON INTEGRATED MANAGEMENT 

SYSTEMS (ISO9001, ISO14001 AND OHSAS18001) 

RATIONALE 

The goal of setting up an integrated management system is to address the quality, health, environmental and 

safety requirements of an organization more effectively by combining various existing management systems 

(ISO9001, ISO14001 and OHSAS18001) and practices in the organization 

OBJECTIVES 


• Enable participants to learn about integrated management system (IMS) 

• Understand how an IMS could be developed and implemented in an organization utilizing the Green 

Productivity (GP) approach. 

SCOPE 

• Overview of GP concept and methodology 

• Quality management systems (ISO9001) 

• Environmental management systems (ISO14001) 

• Occupational health and safety management systems (OHSAS) 

• IMS using the GP approach. 

Methodology 

Online lectures, online group discussions, online presentations of concepts, methodologies and case 

studies. 

REQUIREMENT 

Environment / quality / safety management personnel, trainers or consultants and technical personnel from 

the industry. 

DURATION 

3 days 





2011 

115

INTEP410 E-LEARNING COURSE ON ISO26000 : 

GUIDANCE ON SOCIAL RESPONSIBILITY 

RATIONALE 

Globalization of business while providing significant benefits to organizations has also resulted in consumer 

pressure and media scrutiny of corporate social responsibility (CSR). The ISO has developed the ISO26000 

standard covering the overall concepts, definitions and methods of evaluation of CSR. ISO26000 guides 

the organisations in the public and private sectors in behaving in a socially responsible way to enhance their 

efficiency and competitiveness. 

OBJECTIVES 


• Equip participants with the concepts and guidelines for implementing international standards on social 

responsibility based on ISO26000. 

SCOPE 

• Understanding CSR 

• Principles of social responsibility 

• Guidelines in social responsibility 

• Process of developing a roadmap for social responsibility. 

Methodology : 

Online lectures, online group discussions, online presentations of concepts, and assessment test. 

REQUIREMENTS 

CEOs from the public and private sector, quality management representatives and managers/executives 

responsible for compliance auditing, quality assurance and social responsibility. 

DURATION 

3 days 



116 

2011 



INTEP411 

E-LEARNING COURSE ON KNOWLEDGE MANAGEMENT 

FOR THE SERVICE SECTOR 

RATIONALE 

The present scenario in the world economy strongly emphasizes knowledge and information. Therefore, 

knowledge transfer, knowledge sharing and the application of knowledge have become increasingly 

important. The fast-changing world today requires organizations to be flexible in order to meet new 

challenges. Therefore, the building of knowledge–generation capabilities within the organization will help the 

organization to face new challenges and be able to sustain and remain relevant in the marketplace. 

Knowledge Management (KM) is a critical element in any organization and Asian Productivity Organization 

(APO) has identified KM as thrust area for productivity improvement in APO member countries. The benefits 

of KM go to individuals, teams and organizations as well as society as large. The expected outcome of KM 

initiatives are to enhance individual, team and organizational capabilities and to increase social capacity. 

OBJECTIVES 


• Provide beginner’s introduction of knowledge management approach tailored for the service sector in 

APO member countries. 

SCOPE 

• APO KM framework 

• Basic principles of KM 

• KM assessment process and methodologies 

Methodology 

Online lectures, online group discussions, online presentations of concepts, and assessment test. 

REQUIREMENT 

Professionals involved in consultancy, NPO staff and KM practitioners in the service sector. 

DURATION 

3 days 





2011 

117

Tenaga Switchgear 

Sdn.Bhd. 

Winner of 

Productivity Award (PA) 2009 

(Manufacturing Category 3) 

“Discovery consists of seeing what everybody has 

seen and thinking what nobody has thought.” 

- Albert von Szent-Gyorgy 

118 

2011

Productivity & Innovation Enhancement Programmes - MPC

Create successful ePaper yourself

Delete template?

Save as template?