Online Enrollment Instructions - Austin ISD

Online Enrollment Instructions
First Financial Group of America is happy to provide you with an on-line web based benefits communication system. Here you can
enroll in or make changes to your Cafeteria Plan benefits. Below you will find the easy steps to make your benefit selections. If,
during your enrollment, you experience technical difficulty or have trouble maneuvering through the enrollment process, please
call our IT help desk line at 1-855-272-7480, 8:00AM-5:00PM Central Standard Time. Open enrollment for Austin ISD end July 31,
2012 at midnight, Central Standard Time.
System Requirements:
Internet Explorer, 6.0 or above
Acrobat Reader, 5.1 or above
Adobe Flash player, 5 or above
The site is best viewed at high resolution (at least 1024X768).
• Point your web browser to
https://ffga.benselect.com/enroll
• Login ID: your SSN or your
Employee ID
• Personal Identification Number
(PIN) is the last 4 digits of your
SSN and the last 2 digits of the
year you were born (this should
be a 6 digit number)
• You will arrive at the Welcome screen. Use
the Navigation buttons
and the Next buttons to move through the
website
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Please note that the rates and benefits reflected
in these instructions may not be reflective of
your benefit plans and premiums.

To Begin, select the You & Your Family Tab
• Select Personal Info – review your
personal information. You may be able
to update your address here if it is
incorrect. If you do update your address
here, please also make sure to update
your address with your benefits/human
resource department.
• Select Next.
Dependents – Enter all dependent information on this
screen. Please enter dependent information on this
screen even if you do not plan to cover any of them on
your benefit options. This information is requested in the
event you have a family status change during the year;
so changes can be made with ease.
• Select Dependents from the drop down menu
under You & Your Family
• Select the Add button
• Enter requested data
• Click Save
• Continue the process until all dependents are in
the system
• Click My Benefits
Once all dependent data is entered in the system you will see a review of My Benefits. Here you will have the Quick Enroll option
available.
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Quick Enroll – This will allow you to re-enroll in your
current benefit elections without reviewing them.
Some benefits cannot be Quick Enrolled (ex: medical
expense reimbursement and dependent day care
reimbursement). You will see a Current Coverage and
New Coverage column. The Current Coverage shows
current product, tier and cost. The New Coverage
shows what the New Cost will be with the start of the
next plan year if you choose to keep your benefits the
same.
• Select the box(es) that you want to keep
your benefits the same
• Click Next
• You will now be taken to add, change and
drop any benefits that you do not Quick Enroll
Please note that some benefits you will not be able to
select because they require review such as flexible
spending accounts (medical expense reimbursement or
dependent day care reimbursement).
See Next Page on How to Enroll/Add/Change Benefits
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How to ADD a Benefit:
You will now be brought into the additional
application screens for benefits that require review or
for those that you wish to add, change, or drop. You
will see a brief presentation explaining the benefit
and then select Next to enroll in the benefit.
The Heading indicates which plan
you are making a benefit selection
• Click the circle for the coverage level you
wish to apply
• Click the circle for the option of:
I wish to apply for this coverage or
I wish to Decline this coverage option
• Click Next
Please note that you may have several pages that you
will need to continue through if you are required to
answer any questions pertaining to the plan. Make
sure that you Confirm the benefit. See below.
The My Benefits box indicates which
benefits you have made a selection.
The red “x” indicates that you
waive or decline the benefit. A green
check indicates this a benefit that
you have elected coverage. If the box
is shaded gray and you cannot
select the coverage option, then you
do not qualify for the benefit.
The status bar
indicates a
percentage of how far
along you are in the
enrollment process
You will now need to confirm your election
• Review the benefit and who the plan will cover
• Select Confirm
• You will then be taken to the next benefit
election for which you need to enroll
ATTENTION:
‣ Please note if you are enrolling in a benefit for
additional family members you will come to a screen
to elect which family member you wish to cover
before you get to the confirm screen
‣ Some benefits require additional questions and you
will need to move through the enrollment by
answering the questions and selecting Next
‣ Some benefits will link out to the insurance carrier’s
website (for example American Fidelity). You will be
redirected to the insurance carrier’s site. Once your
benefit enrollment is complete at the insurance
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carrier’s site you will link back to FFEnroll and your
new premium will carry over as well.

How to Drop a benefit
• Select the benefit you want to drop by scrolling
over on the My Benefits menu option in the tool
bar
• Select the coverage you need to Drop
• Click Next
• Select the Unlock button – the benefit is now
open for editing
• Click in the circle I wish to Decline this
coverage
• Click Next
• You will now click Confirm
You should now have a red “X” next to that benefit in
the My Benefits box.
How to Change a benefit
• Select the benefit you want to change by
scrolling over the My Benefits menu option in
the tool bar
• Select the coverage you need to Change
• Click Next
• Select the Unlock button – the benefit is now
open for editing
• Click in the circle of which plan you wish to
change to select your new level of coverage
• Click Next and continue through the application
until you Confirm
You should have a green check next to the benefit
that you changed in My Benefits box
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Once you have selected all of
your benefits you will come to
the Sign and Submit tab. If any
of your benefit selections are in a
pending status you will be
required to confirm the benefit
before you can finalize your
enrollment. The Form Names
you need to electronically sign
will be listed at the bottom of
the page.
Click Next
Your applications will appear.
Review each form carefully.
Some applications must be
printed and signed in ink and
returned to your benefits office.
Enter your PIN (the last 4 of your
SSN and the last 2 of your birth
year, unless you changed it upon
your first login) for the electronic
applications
Click Sign Form
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Sign/Submit Complete
Congratulations!
Your enrollment is complete. Please note
that you are not finished until you see
CONGRATULATIONS! You can print or
save a copy of your enrollment
confirmation by clicking on Enrollment
Confirmation at the bottom of the page.
Click Logout
• Review your benefit selections
• You can login and make changes
anytime during open enrollment
by going to
https://ffga.benselect.com/enroll
• Call FFGA IT Help Desk for
technical assistance:
1-855-272-7480
8:00am – 5:00pm
Monday –Friday
Central Standard Time
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