Quarterly Report - Association of Condominium Managers of Ontario

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(COMMITTEES continued from page 9) managers and Associates in making this happen is greatly appreciated, and I am confident this momentum will continue. As my position on the Board of Directors comes to a close, I take this opportunity as the Luncheon Chairperson to thank the following people: Ed Spandlick, Henry Dwinnell, Gabriella Shand, Masako Warren, Katherine Krul and Amanda Curtis. All of these individuals have made a great contribution organizing ACMO luncheons for the past three or more years. In addition, I would like to thank all speakers for giving their time and knowledge to enlighten us with their expertise. It takes specially-gifted individuals, who understand the need to educate others, to volunteer their services at no cost in order to benefit our members. ACMO is very honoured and greatly appreciates their contributions. I have enjoyed my time serving you and am confident that my successor will continue to enrich and develop these important and vital functions. Shelley Hutchinson, RCM, chair Membership and Marketing Committee, 2004/05 Committee Mandate: To identify, develop and market services which will provide value to current members; and to identify and develop plans to increase membership throughout Ontario. Committee members were: Harold Cipin (chair), John Damaren, Caroline Graham, Lorraine Grima, Yehudi Hendler, Laura Lee, Yasmeen Nurmohamed and Amanda Curtis During the past year, the committee reviewed services introduced in 2003/04 and established goals for the future. Recognition and appreciation of ACMO members and volunteers will continue, including: • Framing of RCM certificates. • 5, 10, 15 and 25-year member awards and certificates. • Awards for exceptional service: Manager of the Year, Corporate Member of the Year, Associate Member of the Year and the President’s Award. Major objectives established for 2004 and 2005 were to: • Place emphasis on profiling and branding in order to expand the Association. • Enhance existing services and expand on value-added services to promote a stronger buy-in by existing members. • Continue to raise the level of professionalism of condominium management across the province. Specific objectives identified by the committee included: • Membership collateral material will be completely revised in both format and content and presented in such a way as to minimize the risk of dating material. • The need for ACMO to advertise in GTA and regional newspapers (Ottawa, Golden Horseshoe, Barrie, Midland, Orillia, London, etc.). • Because the ACMO logo is dated, it will be reviewed in conjunction with the ACMO 2000 and Condominium Management Standards Council (CMSC) logos. • The development of a marketing plan – to address internal and external opportunities. • Clarification of ACMO membership categories and benefits. Under the leadership of John Damaren, recommendations pertaining to branding 10 Third Quarter 2005
– as well as continued membership growth – were also brought before a new 4-C Ad Hoc Committee. This committee, comprised of leaders from four key committees (Membership & Marketing, ACMO 2000 Marketing, Certification & Standards, and Professional Development), considered a number of key areas of joint responsibility. The outcome of the group’s efforts resulted in a focussed and unified approach to logo redesign and marketing plans that will increase awareness of ACMO and ACMO standards. Harold Cipin, RCM, chair Professional Development Committee, 2004/05 Committee Mandate: To promote and provide the continuing professional development of members and to provide educational programs, training and information exchange. I would first like to recognize and thank the condominium management course instructors, Professional Development Committee, the staff at Association Concepts and Michael Lindsay, our education manager, for all the time and energy put into making ACMO’s education second to none. Together we are educating individuals and helping them develop a career and work ethic based on a firm foundation. We would be amiss not to recognize ACMO and its Board for their strong commitment and support to the on-going education of condominium managers. The Professional Development Committee, over the past several months, has spent considerable time evaluating and reviewing ACMO courses and the materials provided to students to ensure we use the most up-to-date and relevant information. The results of these efforts include revisions to the Financial and Law manuals as well as an RFP for the development of a new physical building manual. We expect to have all of these new materials rolledout by the end of this year. The ACMO courses remain strong, with a full roster of students each semester. Over the last year, we have added additional law classes each semester, resulting in three law classes running in each term. We are proud to say we have expanded the courses both online and in class to accommodate enrollment of 150 students per semester. In addition we have provided complimentary ACMO memberships to every student to encourage their involvement as early as possible. ACMO recognizes the value of education and has implemented an initiative to provide education across Canada through online courses. In addition, we have been approached by the University of British Columbia to franchise our courses on the west coast to assist them in meeting educational requirements mandated by the government. The refresher course continues to be popular in the preparation process prior to writing the RCM exam. In the last year ACMO has welcomed more than 60 new RCMs into the Association. ACMO is currently re-writing the RCM exam so it will provide for a different exam every time. Laura Lee, RCM, ACCI, chair Regional Committee, 2004/05 Committee Mandate: To ensure that ACMO services are offered to all regions and to act as a resource for other committees. ACMO has historically been a Torontobased Association with the majority of its members active in the GTA. The Regional Committee was established to promote the services of ACMO throughout the rest of the province. The committee consisted of both managers and Associate members and included Jim Church, Scott Wilson, Gayle Sargeant, Jason Tower, Robert Thackeray and Michael Holmes. This committee, over the past year, has significantly increased the active participation of new members from across the remainder of the province. The focus of 2004 was first to expand committee memberships to better understand the needs of each region. One of these needs was to provide a venue for more networking between members. With a successful golf tournament held for the first time in London behind us, we began to plan an exciting 2005. The committee has finalized the arrangements for the second annual southwestern Ontario Golf Tournament to be held on Tuesday, August 30, 2005, in London. Based on feedback from last year, this event promises to surpass its prior success. A one-day mini-convention, designed to improve education and networking for managers in Eastern Ontario, is in the early planning stages, scheduled for fall 2005 in Ottawa. A similar seminar on a smaller scale is being planned for Windsor. Going forward, we are expecting not only to expand the committee but also the services and opportunities that it will provide to members. Your involvement could only make next year better. Michael R. Holmes, RCM, CPM, CMOC, ARM, ACCI, chair Website Committee, 2004/05 Committee Mandate: To further ACMO’s Mission by delivering current and future ACMO services over the Internet. Committee members were John Damaren (chair), Babak Ardalan, Jim Bunting, Gabriel Dolnicianu, Laura Lee, Richard Lyons and Amanda Curtis Major enhancements to the website are currently in the works and are expected to be completed this fall. They will include: • Redesigning the ACMO website to bring a fresh new look to our Association and to provide pertinent and meaningful current information at all times. • Designing an interactive open forum/ chat at scheduled times with our Association’s professionals in a Q&A mode. • Introduction of banner ads to ensure the financial viability of the site and to allow greater exposure for those firms wishing to subscribe to the service. • Allowance of online registration and payment options for all ACMO functions, such as luncheons, pub nights and the golf tournaments. • Instructors will continue to add resources to the database, which is available to their peers. The committee is also currently reviewing its stated mandate. Use of the website has continued to grow in the period April 2002 to March 2005. The number of visitors on a year-toyear basis has risen over 61% during the last 3 years. John Damaren, RCM, chair ADS NOW IN NEWSLETTER A LIMITED number of large, black and white advertisements are now being accepted in Quarterly Report. For information, call Denis Olorenshaw at 905-826-6890, 1-800-265-3263. The next issue of Quarterly Report closes for ads on October 15 and will be mailed about November 30. Quarterly Report 11
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Quarterly Report - Association of Condominium Managers of Ontario

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