BSI Hive #2 May 2008 - The Tin
BSI Hive #2 May 2008 - The Tin
BSI Hive #2 May 2008 - The Tin
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Welcome<br />
Welcome to the second issue of<br />
<strong>The</strong> <strong>Hive</strong> - the official magazine<br />
of the <strong>BSI</strong> group of companies.<br />
I’m delighted to be writing my first welcome message for the<br />
magazine as Managing Director, since taking over from Charles<br />
Cockell who assumes the role of Deputy Chairman. You can read<br />
more about this in the ensuing pages.<br />
As we approach the midway point in <strong>2008</strong>, global markets are –<br />
at best – fragile. So the role <strong>BSI</strong> is playing has never been more<br />
important in managing customer spend in the accommodation<br />
and meetings arena.<br />
Although it seems as though corporate focus has been on reducing<br />
cost and increasing value for most of the last 20 years, the drive<br />
towards greater efficiencies of cost and logistics have never been<br />
greater than they are now.<br />
<strong>BSI</strong>’s business growth is testament to the pivotal, and highly specialist<br />
role the group plays in the corporate and public sectors. Our unique<br />
blend of expertise, experience and market-leading technology is<br />
completely focused on reducing our clients’ costs, and this is<br />
reflected in the new products and innovation coming out of <strong>BSI</strong>.<br />
In the last two months we have launched ABODE – our specialist<br />
apartment booking service – to meet the growing demand for<br />
alternative types of accommodation. <strong>The</strong> second generation of our<br />
supplier extranet has also been introduced, allowing hotels to reduce<br />
their cost of distribution, and to pass these savings onto <strong>BSI</strong><br />
customers through reduced rates. In the meetings market, we’re<br />
about to launch an online booking tool for meeting space.<br />
Individually and collectively, these initiatives underpin our credentials<br />
for driving industry change for the benefit of our customers.<br />
Customers shape our business strategy and I welcome any<br />
feedback on how we can enhance our service to you in the future.<br />
CONTENTS<br />
<strong>BSI</strong> News<br />
02 News from across the<br />
<strong>BSI</strong> group of companies<br />
Industry Zone<br />
04 News, views and<br />
developments from the hotel<br />
and meetings industry<br />
Intelligence Zone<br />
12 Results from the ITM<br />
Corporate Hotel<br />
Programmes survey<br />
Client Zone<br />
18 ITM Conference Dublin<br />
Feature Zone<br />
24 Implications of the Corporate<br />
Manslaughter Act<br />
28 Ultimate destinations -<br />
Brussels<br />
31 Serviced offices v hotels<br />
Coffee Zone<br />
34 Relax and take a break!<br />
Twilight Zone<br />
40 WiFi - according to<br />
Bob Papworth<br />
1<br />
9<br />
<strong>BSI</strong> news<br />
Trevor Elswood<br />
Managing Director<br />
THE HIVE is published by the Travel Intelligence Network on behalf of the <strong>BSI</strong> group of companies<br />
TIN, Argent House, 13 Argent Close, Egham, Surrey TW20 8XB<br />
Publisher: Stuart Tandy standy@bsi.co.uk<br />
Editor: Mark Harris mark.harris@the-tin.com<br />
Contributors: Maggy Sainsbury maggy.sainsbury@the-tin.com<br />
Bob Papworth Rmpapworth@aol.com<br />
Ian Sclater iansclater@yahoo.co.uk<br />
Design & Print: Creativo www.creativodesign.co.uk<br />
Whilst every effort is made to ensure accuracy, Travel Intelligence Network<br />
and <strong>BSI</strong> cannot be held responsible for any errors or omissions.<br />
Inside<br />
News from across the<br />
<strong>BSI</strong> group of companies<br />
Event management case study<br />
– ITM Conference <strong>2008</strong><br />
Ultimate destinations<br />
visits Brussels<br />
Serviced offices v hotels
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