Quality Report 2012 - The Lister Hospital

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Issue 4 April <strong>2012</strong> An independent consultant satisfaction survey undertaken in early 2010 asked consultants to rate the quality of HCA hospitals compared with other independent sector hospitals where they work. HCA has close to 3,100 consultants with practising privileges across our hospitals covering 50 different medical specialties. Most of our consultants also hold posts in London’s top NHS teaching hospitals. CONSULTANT SATISFACTION
98.5% of patients would recommend our hospitals to family and friends (Based on feedback from 13,651 patients) PATIENT SATISFACTION
Page 3: Our Quality Promise HCA Hospitals i
Page 6 and 7: Issue 4 April 2012 HCA Hospitals wa
Page 8 and 9: Issue 4 April 2012 The charts are b
Page 10 and 11: Issue 4 April 2012 HCA is the large
Page 12 and 13: Issue 4 April 2012 Around one in fi
Page 14 and 15: Issue 4 April 2012 The Lister Ferti
Page 16 and 17: Issue 4 April 2012 At HCA hospitals
Page 18 and 19: Issue 4 April 2012 HCA is committed
Page 20 and 21: Issue 4 April 2012 HCA has the only
Page 22 and 23: Issue 4 April 2012 HCA has the larg
Page 24 and 25: Issue 4 April 2012 At The Wellingto
Page 26 and 27: Issue 4 April 2012 Unplanned transf
Page 28 and 29: Issue 4 April 2011 Unplanned return
Page 30 and 31: Issue 4 April 2012 During 2011, sev
Page 32 and 33: Issue 4 April 2012 Independent eval
Page 34 and 35: Issue 4 April 2012 Patient Recorded
Page 38 and 39: Issue 4 April 2012 Source: Continuo
Page 40 and 41: Issue 4 April 2012 More quality awa
Page 42: To make an appointment with one of

Quality Report 2012 - The Lister Hospital

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