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1. What is the 'Eat Well, Do Well' program? - Silver Diner

1. What is the 'Eat Well, Do Well' program? - Silver Diner

1. What is the 'Eat Well, Do Well' program? - Silver Diner

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<strong>1.</strong> <strong>What</strong> <strong>is</strong> <strong>the</strong> ‘Eat <strong>Well</strong>, <strong>Do</strong> <strong>Well</strong>’ <strong>program</strong>?<br />

‘Eat <strong>Well</strong>, <strong>Do</strong> <strong>Well</strong>’ <strong>is</strong> a rewards <strong>program</strong> that provides on-going rewards for our guests<br />

and helps local schools improve nutrition and fitness <strong>program</strong>s. Members receive $5 for<br />

every 5 v<strong>is</strong>its as well as exclusive offers. Any member can link <strong>the</strong>ir card to an enrolled<br />

local school and a percentage of every dollar <strong>the</strong>y spend will go to <strong>the</strong>ir linked school to<br />

improve nutrition and fitness <strong>program</strong>s. Members can also pre-charge funds to <strong>the</strong>ir<br />

card at silverdiner.com and <strong>the</strong> school will receive 5% of all pre-charged funds.<br />

2. How do I get an EWDW card?<br />

V<strong>is</strong>it <strong>Silver</strong> <strong>Diner</strong> and get a card during your v<strong>is</strong>it, or v<strong>is</strong>it <strong>Silver</strong>diner.com<br />

3. How do I use my card?<br />

Bring your card when you dine with us and present your card to your server.<br />

4. It says ‘$5 every 5 v<strong>is</strong>its within 3 months’; what does that mean?<br />

In order to receive your $5 reward, be sure to v<strong>is</strong>it 5 times within 3 months of <strong>the</strong> first<br />

v<strong>is</strong>it. Once 3 months passes, a v<strong>is</strong>it (or point) will expire, and you will need an extra v<strong>is</strong>it<br />

in order to reach a total of 5.<br />

5. How does my school join?<br />

Complete details on enrolling <strong>the</strong> school in <strong>the</strong> <strong>program</strong> are available on our website at<br />

silverdiner.com or contact our <strong>program</strong> coordinator Joe Howell. jhowell@silverdiner.com<br />

6. Which local schools are enrolled in <strong>the</strong> EWDW <strong>program</strong>?<br />

A complete l<strong>is</strong>t of enrolled schools for MD, VA, and NJ can be found at <strong>Silver</strong>diner.com.<br />

7. How do I link my card to a school?<br />

V<strong>is</strong>it our Eat <strong>Well</strong>, <strong>Do</strong> <strong>Well</strong> page on silverdiner.com to link to an enrolled school. Here,<br />

you can also access your account information, load money onto your card, check your<br />

card balance, and more.<br />

8. <strong>What</strong> happens if I lose my card?<br />

If a card <strong>is</strong> lost or stolen, a replacement card can be <strong>is</strong>sued by calling 1-866-561-0518.<br />

Please note, any stored value on a lost or stolen card cannot be recovered or re-<strong>is</strong>sued.<br />

9. How much money do I have left on my EWDW card?<br />

You can check <strong>the</strong> balance online at silverdiner.com.


10. <strong>Do</strong>es <strong>the</strong> money I load expire?<br />

In 4 years, <strong>the</strong> same as a gift card.<br />

1<strong>1.</strong> If I add money to my EWDW card online, how soon <strong>is</strong> it available?<br />

<strong>Do</strong>llars added to your EWDW card are available immediately.<br />

12. Can I tip my server with <strong>the</strong> money I have loaded on my card?<br />

Yes.<br />

13. <strong>What</strong> if I forget to bring my card? <strong>Do</strong> I get credit for my v<strong>is</strong>it?<br />

Our customer service department can <strong>is</strong>sue credit for your v<strong>is</strong>it by calling 866-561-0518,<br />

or you can bring your receipt on your next v<strong>is</strong>it and we can <strong>is</strong>sue your point <strong>the</strong>n. We<br />

cannot give you credit for payment from a previous v<strong>is</strong>it with your school if you forget to<br />

bring your card when you v<strong>is</strong>it.<br />

14. Can my friend use my card?<br />

Anyone age 13 or older may join <strong>the</strong> club. For your protection we ask that you do not<br />

share your card as we cannot be responsible for <strong>the</strong> value on lost or stolen cards.<br />

15. Why are you doing th<strong>is</strong>?<br />

<strong>Silver</strong> <strong>Diner</strong> has always been a key part of <strong>the</strong> community and <strong>is</strong> committed to leading<br />

<strong>the</strong> way for healthier kids. We want to support our local schools and th<strong>is</strong> <strong>program</strong> <strong>is</strong> a<br />

win-win. The EAT WELL, DO WELL <strong>program</strong> not only helps schools improve nutrition and<br />

fitness <strong>program</strong>s, it also helps us grow our business.<br />

Additional Questions? V<strong>is</strong>it <strong>Silver</strong><strong>Diner</strong>.com or call 1-866-561-0518

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