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<strong>Research</strong> <strong><strong>in</strong>to</strong> <strong>the</strong> <strong>usage</strong> <strong>of</strong> <strong>organizational</strong> <strong>structures</strong> <strong>in</strong> <strong>the</strong> <strong>Czech</strong><br />

companies<br />

Ing. et Ing. Ondřej Tichý<br />

Vysoké učení technické v Brně, Kolejní 2906/4 Brno 612 00, Česká republika, tichy@fbm.vutbr.cz<br />

Abstract<br />

We dist<strong>in</strong>guish several types <strong>of</strong> <strong>organizational</strong> <strong>structures</strong>, which are divided accord<strong>in</strong>g<br />

to various criteria. For example a classification based on <strong>the</strong> division <strong>of</strong> powers. The article’s<br />

aim is to determ<strong>in</strong>e which type <strong>of</strong> <strong>organizational</strong> structure is used <strong>in</strong> companies <strong>in</strong> <strong>Czech</strong>. The<br />

results show that always depends on <strong>the</strong> number <strong>of</strong> employees <strong>in</strong> a company what k<strong>in</strong>d <strong>of</strong><br />

organization structure it uses.<br />

Key words<br />

L<strong>in</strong>e, functional, divisional, matrix, <strong>organizational</strong> structure<br />

Introduction and research objectives<br />

This article carries out a survey <strong>of</strong> <strong>usage</strong> <strong>of</strong> <strong>organizational</strong> <strong>structures</strong> <strong>in</strong> companies <strong>in</strong><br />

<strong>the</strong> <strong>Czech</strong> Republic. The company’s <strong>organizational</strong> structure can be def<strong>in</strong>ed as: efforts to<br />

create such system <strong>of</strong> relations, actions and behavior <strong>of</strong> people <strong>in</strong> <strong>the</strong> company to satisfy <strong>the</strong>ir<br />

aspirations <strong>in</strong> a common activity, whe<strong>the</strong>r to make a pr<strong>of</strong>it, or to fulfill a mission (Veber a<br />

kol., 2009). The right <strong>organizational</strong> structure for everyday activities <strong>in</strong> a company is as<br />

important as motivat<strong>in</strong>g, stimulat<strong>in</strong>g, and controll<strong>in</strong>g management employees. One can<br />

<strong>the</strong>refore argue that <strong>the</strong> <strong>organizational</strong> structure is a management tool to manage <strong>the</strong><br />

company.<br />

The aim <strong>of</strong> this survey is <strong>the</strong>refore verify whe<strong>the</strong>r <strong>the</strong> <strong>Czech</strong> companies use<br />

<strong>organizational</strong> <strong>structures</strong>, accord<strong>in</strong>g to <strong>the</strong> <strong>the</strong>oretical assumptions. The text itself is divided<br />

<strong><strong>in</strong>to</strong>: a <strong>the</strong>oretical part, where types <strong>of</strong> <strong>organizational</strong> structure are def<strong>in</strong>ed; fur<strong>the</strong>r <strong><strong>in</strong>to</strong> <strong>the</strong><br />

practical part, where <strong>the</strong> results <strong>of</strong> <strong>the</strong> survey are shown; and <strong>in</strong> <strong>the</strong> end, <strong>the</strong>re are summary<br />

and conclusions.<br />

Theoretical prerequisites<br />

Division accord<strong>in</strong>g to <strong>the</strong> development <strong>of</strong> <strong>organizational</strong> <strong>structures</strong> 1<br />

Each type <strong>of</strong> <strong>organizational</strong> structure, which will be <strong>in</strong>troduced <strong>in</strong> this chapter, is<br />

based on a certa<strong>in</strong> typology. The <strong>structures</strong> are characterized by basic attributes: power status,<br />

<strong>the</strong> application <strong>of</strong> decision-mak<strong>in</strong>g power and relationships between entities <strong>of</strong> <strong>the</strong> company,<br />

<strong>the</strong> manner <strong>of</strong> association, accord<strong>in</strong>g to <strong>the</strong> content <strong>of</strong> <strong>the</strong> activities <strong>of</strong> <strong>organizational</strong> units<br />

(basic characteristics), slope, flatness, <strong>the</strong> number <strong>of</strong> hierarchical levels <strong>of</strong> management,<br />

segmentation, time duration, degree <strong>of</strong> centralization / decentralization (additional features)<br />

(Semorádová, 2009).<br />

1 Accord<strong>in</strong>g to: (Donnelly, 2005).


Classification based on <strong>the</strong> division <strong>of</strong> powers 2<br />

The <strong>organizational</strong> <strong>structures</strong> that are based on <strong>the</strong> breakdown <strong>of</strong> separation <strong>of</strong> powers,<br />

based on where and how decision-mak<strong>in</strong>g occurs. With<strong>in</strong> this division we dist<strong>in</strong>guish three<br />

possible variants <strong>of</strong> <strong>organizational</strong> <strong>structures</strong>: l<strong>in</strong>e, staff, and comb<strong>in</strong>ed (as l<strong>in</strong>e staff).<br />

L<strong>in</strong>e <strong>organizational</strong> structure<br />

The l<strong>in</strong>e <strong>organizational</strong> structure is one <strong>of</strong> <strong>the</strong> oldest species. A s<strong>in</strong>gle accountable<br />

manager characterizes it, clear, l<strong>in</strong>er ties between subord<strong>in</strong>ates and superiors. The chief<br />

executive is equipped with comprehensive powers for his <strong>organizational</strong> unit.<br />

The ma<strong>in</strong> advantages <strong>of</strong> <strong>the</strong> l<strong>in</strong>e <strong>organizational</strong> <strong>structures</strong> are: clear competencies<br />

s<strong>in</strong>gle l<strong>in</strong>ks <strong>of</strong> subord<strong>in</strong>ation and superiority, clarity and relatively short str<strong>in</strong>g <strong>of</strong> <strong>in</strong>formation<br />

l<strong>in</strong>ks. The ma<strong>in</strong> disadvantage <strong>of</strong> this structure is its unsuitability for larger units.<br />

This type is suitable for very small and simple companies. With<strong>in</strong> <strong>the</strong> growth <strong>of</strong><br />

company and <strong>in</strong>creas<strong>in</strong>g demands, however, <strong>the</strong> structure is unsatisfactory and must go to <strong>the</strong><br />

next stage, and to exercise more control steps.<br />

Staff <strong>organizational</strong> structure<br />

The staff <strong>organizational</strong> structure fulfills an advisory or preparatory function, <strong>in</strong> order<br />

to ensure an <strong>in</strong>formed decision for someone who has <strong>the</strong> power to decide <strong>the</strong> matter.<br />

Important is that <strong>the</strong> staff has only advisory competence, no decision mak<strong>in</strong>g powers. Its task<br />

is to collect and process <strong>in</strong>formation, documents etc. Then presents <strong>the</strong> conclusion and<br />

recommendations for <strong>the</strong> client request. It is assumed that <strong>the</strong> materials will be processed <strong>in</strong><br />

such way, that those who have competence <strong>in</strong> <strong>the</strong> matter, may accept or reject <strong>the</strong> proposal<br />

without fur<strong>the</strong>r studies, meet<strong>in</strong>gs or <strong>in</strong>formation retrieval.<br />

L<strong>in</strong>e staff <strong>organizational</strong> structure<br />

The ma<strong>in</strong> asset <strong>of</strong> <strong>the</strong> l<strong>in</strong>e staff <strong>organizational</strong> structure is a functional leader who<br />

tends to have high level <strong>of</strong> expertise. This type structure is characterized by different tasks <strong>in</strong><br />

<strong>the</strong> management <strong>of</strong> l<strong>in</strong>e and staff components. The task <strong>of</strong> <strong>the</strong> l<strong>in</strong>e component is complex<br />

management <strong>of</strong> <strong>the</strong> department. A head <strong>of</strong> department shall have authority over all employees,<br />

<strong>in</strong>clud<strong>in</strong>g <strong>the</strong> staff component. A leader creates <strong>the</strong> pr<strong>of</strong>essional staff that is dedicated to a<br />

specific problem (e.g. economics, foreign trade, legal issues, etc.) Staff workers are entrusted<br />

with some managerial work, such as plann<strong>in</strong>g, regulat<strong>in</strong>g, controll<strong>in</strong>g, motivat<strong>in</strong>g, etc.<br />

However, <strong>the</strong> decision-mak<strong>in</strong>g and participation <strong>in</strong> <strong>the</strong> decision happens only <strong>in</strong>directly 3 .<br />

But now, this structure is beg<strong>in</strong>n<strong>in</strong>g to appear <strong>in</strong>adequate, because it seems<br />

cumbersome, <strong>in</strong>flexible and highly assailable. The biggest problem is communication <strong>in</strong><br />

system, because <strong>in</strong> <strong>the</strong> vertical plane <strong>the</strong>re is an overload <strong>of</strong> <strong>in</strong>formation channels. Therefore,<br />

<strong>the</strong>se <strong>organizational</strong> <strong>structures</strong> used primarily for specialized fields, which usually do not deal<br />

<strong>in</strong> a company, such as enter to foreign markets.<br />

2 Accord<strong>in</strong>g to: (Cejthamr a Děd<strong>in</strong>a, 2010).<br />

3 This type comes from <strong>the</strong> staff <strong>organizational</strong> structure. That means, what has been <br />

written about decision-­‐mak<strong>in</strong>g <strong>in</strong> <strong>the</strong> previous section, fits to this type as well.


Classification based on association activities 4<br />

The pressure on cluster<strong>in</strong>g activities is evident everywhere. This means that a s<strong>in</strong>gle<br />

entity, unit, etc. will perform multiple functions simultaneously. In terms <strong>of</strong> this division can<br />

be dist<strong>in</strong>guished: functional and divisional <strong>organizational</strong> structure.<br />

Functional <strong>organizational</strong> structure<br />

The functional <strong>organizational</strong> structure is composed <strong>of</strong> functional elements and<br />

functional relationships. This means that workers are grouped <strong><strong>in</strong>to</strong> departments accord<strong>in</strong>g to<br />

expertise, experience, qualifications or similarities task. The group<strong>in</strong>g staff by <strong>the</strong> similarity<br />

<strong>of</strong> tasks leads to <strong>the</strong> fact that e.g. all employees with experience <strong>in</strong> foreign trade will work on<br />

that bus<strong>in</strong>ess sector, f<strong>in</strong>ancial analysts <strong>in</strong> <strong>the</strong> analytical section, etc. The head <strong>of</strong> such<br />

department is usually <strong>the</strong> senior director for this function.<br />

The functional form <strong>of</strong> an <strong>organizational</strong> structure is most commonly found <strong>in</strong> small<br />

and medium-sized companies that are focused on a smaller range <strong>of</strong> products, which are<br />

usually very specialized. For example, all technical staff is located <strong>in</strong> <strong>the</strong> technical section, all<br />

f<strong>in</strong>ancial experts <strong>in</strong> <strong>the</strong> f<strong>in</strong>ancial section etc. This structure allows <strong>the</strong> head section to be fully<br />

<strong>in</strong>formed about results <strong>of</strong> <strong>the</strong> section.<br />

Divisional <strong>organizational</strong> structure<br />

The growth <strong>of</strong> company can be l<strong>in</strong>ked with <strong>the</strong> grow<strong>in</strong>g number <strong>of</strong> products or<br />

services, respectively with <strong>the</strong> penetration on <strong>the</strong> new market. In this case, <strong>the</strong>re arise situation<br />

where a centralized way <strong>of</strong> manag<strong>in</strong>g may not be longer left because <strong>of</strong> <strong>in</strong>creas<strong>in</strong>g demands<br />

for coord<strong>in</strong>ation and seeks a way to change <strong>the</strong> management system. The solution is <strong>the</strong><br />

transition to decentralized management system (Ste<strong>in</strong>, 2002) and lower <strong>organizational</strong> units,<br />

which <strong>in</strong> terms <strong>of</strong> extent powers are relatively <strong>in</strong>dependent. These units are called divisions.<br />

Most <strong>of</strong>ten divisional <strong>organizational</strong> <strong>structures</strong> are used <strong>in</strong> <strong>the</strong> division <strong>of</strong> company<br />

<strong><strong>in</strong>to</strong>: product or service, customer or group <strong>of</strong> customers or site exposure (Blažek, 2011).<br />

Flexible <strong>organizational</strong> structure 5<br />

In <strong>the</strong> sixties <strong>of</strong> <strong>the</strong> twentieth century <strong>the</strong>re was demand for a new way <strong>of</strong> a company’s<br />

management. The <strong>organizational</strong> <strong>structures</strong> that were described <strong>in</strong> previous chapters did not<br />

meet <strong>the</strong> new demands for solutions to complex projects. Thus began with form<strong>in</strong>g flexible<br />

<strong>organizational</strong> <strong>structures</strong>, which, <strong>in</strong> case <strong>of</strong> necessary, may handle big projects.<br />

Matrix <strong>organizational</strong> <strong>structures</strong><br />

The matrix <strong>organizational</strong> structure arises as a comb<strong>in</strong>ation <strong>of</strong> l<strong>in</strong>e staff structure and<br />

additional structure. A leader <strong>of</strong> <strong>the</strong> complementary <strong>organizational</strong> structure and selected staff<br />

from <strong>the</strong> l<strong>in</strong>e staff structure will create a team, which <strong>the</strong>n participates <strong>in</strong> <strong>the</strong> project. Always<br />

concerns <strong>the</strong> s<strong>in</strong>gle, complex projects and <strong>the</strong> very existence <strong>of</strong> <strong>the</strong> <strong>organizational</strong> form are<br />

dependent on <strong>the</strong> time <strong>of</strong> solv<strong>in</strong>g <strong>the</strong> task. After a project <strong>the</strong> workers return to <strong>the</strong>ir orig<strong>in</strong>al<br />

position with<strong>in</strong> <strong>the</strong> company.<br />

The advantage for employees who participate <strong>in</strong> such project is: <strong>in</strong>creas<strong>in</strong>g workers‘<br />

skills, experience from o<strong>the</strong>r jobs and easy to get tra<strong>in</strong><strong>in</strong>g <strong>in</strong> <strong>the</strong> management <strong>of</strong> such projects.<br />

Among disadvantages <strong>of</strong> this type <strong>of</strong> structure belongs fact that <strong>the</strong>re are not clearly def<strong>in</strong>ed<br />

powers and responsibilities. That <strong>of</strong>ten leads to conflicts and misunderstand<strong>in</strong>gs with roles <strong>in</strong><br />

<strong>the</strong> project. One may experience antipathy between <strong>the</strong> various members, or to fight for<br />

4 Accord<strong>in</strong>g to: (Semorádová, 2009).<br />

5 Accord<strong>in</strong>g to: (Veber a kol., 2009).


power, and before one establishes <strong>the</strong> role, <strong>the</strong> project is not effectively managed or solved<br />

(Děd<strong>in</strong>a a kol., 2007).<br />

Used methods and research results<br />

The primary research was used to obta<strong>in</strong> <strong>the</strong> results. There were generated list <strong>of</strong><br />

companies us<strong>in</strong>g <strong>the</strong> Amadeus database 6,7 . Companies were divided <strong><strong>in</strong>to</strong> four groups: smallsized<br />

enterprises ( 250 employees, LE) 8 . Public <strong>in</strong>stitutions (PI) consists <strong>the</strong> fourth<br />

group, which is a little bit specific but for completeness <strong>of</strong> this survey were also <strong>in</strong>cluded.<br />

The survey was conducted this way: on <strong>the</strong> <strong>of</strong>ficial web-site page <strong>of</strong> each company <strong>in</strong><br />

<strong>the</strong> list was found an <strong>organizational</strong> structure. The survey’s limitation lies <strong>in</strong> <strong>the</strong> fact that it<br />

relies on <strong>in</strong>formation on this page. For example, if <strong>the</strong> company had went well / wrong, it<br />

would go over ano<strong>the</strong>r form <strong>of</strong> structure, without updat<strong>in</strong>g its site; or <strong>the</strong> company can<br />

misrepresent, ei<strong>the</strong>r accidentally or <strong>in</strong>tentionally. The last and relatively frequent situation is<br />

that no such <strong>in</strong>formation is disclosed on its website 9 . But sometimes <strong>the</strong> employee contacts<br />

can help because it deduces <strong>the</strong> <strong>organizational</strong> structure.<br />

Table 1 gives <strong>the</strong> results <strong>of</strong> <strong>the</strong> survey. The table shows that many companies did not<br />

disclose its <strong>organizational</strong> structure. In case <strong>of</strong> small-sized enterprises <strong>the</strong> survey was<br />

conducted <strong>in</strong> all companies. For medium and large companies a sample <strong>of</strong> 100 companies was<br />

chosen. The summary <strong>of</strong> rows does not give a total result or <strong>the</strong> taken sample. The reason is<br />

that some companies’ web-site pages were not found.<br />

Table 1: Survey’s results<br />

Unlisted Functional Staff L<strong>in</strong>e Divisional Matrix Total<br />

SE 42 11 0 4 0 0 114<br />

ME 45 20 0 0 6 0 405<br />

LE 12 3 0 0 45 0 1688<br />

PI 10 x x x x x x<br />

Source: own<br />

6 The Amadeus database is not generally accessible. More <strong>in</strong>formation can be obta<strong>in</strong>ed from<br />

<strong>the</strong> distributor's website: http://bvd<strong>in</strong>fo.com/home.aspx.<br />

7 Us<strong>in</strong>g this database it was found that <strong>in</strong> <strong>the</strong> <strong>Czech</strong> Republic <strong>the</strong>re is a total <strong>of</strong> 436,760<br />

active companies. It is surpris<strong>in</strong>g because this number is higher than ČEKIA says. It recently<br />

published article where states that we have only 350,236 companies <strong>in</strong> <strong>the</strong> <strong>Czech</strong> Republic<br />

(ČEKIA, 2011). However, <strong>the</strong> number <strong>of</strong> companies is so high that it can be said that this<br />

selection is representative. <br />

8 The division accord<strong>in</strong>g to: (Vítková, 2009). <br />

9 Typically, we can come across with it <strong>in</strong> companies, which do bus<strong>in</strong>ess <strong>in</strong> <strong>the</strong> <br />

construction or forward<strong>in</strong>g sector.


Discussion<br />

The survey showed that <strong>the</strong> <strong>the</strong>oretical assumptions were confirmed. For small-sized<br />

enterprises <strong>the</strong> functional <strong>organizational</strong> structure dom<strong>in</strong>ates, followed by <strong>the</strong> l<strong>in</strong>e structure.<br />

The divisional <strong>organizational</strong> structure prevails at <strong>the</strong> large-sized enterprises. In case <strong>of</strong><br />

medium-sized enterprises <strong>the</strong>re always depends on <strong>the</strong> specific number <strong>of</strong> employees. If <strong>the</strong><br />

number <strong>of</strong> employees is close to fifty, <strong>the</strong> functional <strong>organizational</strong> structure prevails. If <strong>the</strong><br />

number <strong>of</strong> employees moves at <strong>the</strong> upper limit (under 250 employees), <strong>the</strong> divisional structure<br />

prevails.<br />

The public <strong>in</strong>stitutions are built on a pyramid base. The top person is a head <strong>of</strong> state –<br />

a president (given by Constitution). Under him, <strong>the</strong>re is a Prime M<strong>in</strong>ister. Under him, <strong>the</strong><br />

particular m<strong>in</strong>ister are subord<strong>in</strong>ated with <strong>the</strong>irs m<strong>in</strong>istry. And this way, every public<br />

<strong>in</strong>stitution is responsible to someone from government (Filip a kol., 2009). That is why <strong>the</strong><br />

public <strong>in</strong>stitution cannot be classified to any <strong>organizational</strong> structure. They use <strong>the</strong> centralized<br />

system <strong>of</strong> management.<br />

Conclusions<br />

The survey showed that <strong>the</strong> small-sized enterprises use <strong>the</strong> functional <strong>organizational</strong><br />

structure <strong>in</strong> <strong>the</strong> <strong>Czech</strong> Republic more <strong>of</strong>ten than every o<strong>the</strong>r. This structure is based on <strong>the</strong><br />

fact that workers are grouped <strong><strong>in</strong>to</strong> departments accord<strong>in</strong>g to expertise, experience,<br />

qualifications or similarities task. The large-sized enterprises, contrary, use ma<strong>in</strong>ly <strong>the</strong><br />

divisional <strong>organizational</strong> structure, which is based on a decentralized management system. In<br />

<strong>the</strong> medium-sized enterprises it always depends on specific number <strong>of</strong> employees. If <strong>the</strong><br />

number is close to fifty employees (lower limit) than <strong>the</strong> company tends to <strong>the</strong> functional<br />

organization structure. If <strong>the</strong> number is close to 250 employees (higher limit) than <strong>the</strong><br />

company tends to <strong>the</strong> divisional organization structure.<br />

References<br />

Blažek, L., 2011. Management; Organizování, rozhodování, ovlivňování. Grada Publish<strong>in</strong>g, Praha, 191 pp.<br />

Cejthamr, V., Děd<strong>in</strong>a, J., 2010. Management a organizační chování (2nd Edition.). Grada Publish<strong>in</strong>g, Praha, 352<br />

pp.<br />

ČEKIA[onl<strong>in</strong>e]., 20.10.2011. [cit. 2011-11-1]. Počet firem kontrolovaných z daňového ráje. Praha. Dostupné z<br />

WWW: .<br />

Děd<strong>in</strong>a, J., Odcházel, J., 2007. Management a moderní organizování firmy (1st Edition.). Grada Publish<strong>in</strong>g,<br />

Jihlava, 324 pp.<br />

Donnelly, J. H., 2005. Management. Grada Publish<strong>in</strong>g, Praha, 824 pp.<br />

Filip, J., Svatoň, J., Šimáčková, K., 2009. Státověda (1st Edition.). Masarykova universita, Brno, 130 pp.<br />

Semorádová, P., 2009. Předpoklady vývoje organizačních struktur. VUT, Brno, 130 pp.<br />

Ste<strong>in</strong>, J. C., 2002. Information production and capital allocation: Decentralisation vs hierarchical firms. Journal<br />

<strong>of</strong> f<strong>in</strong>ance, 57:1891-1921.<br />

Veber, J., a kol., 2009. Management (2nd Edition). Management press, Praha, 324 pp.<br />

Vítková, L., 2009. Místo a role malých a středních podniků v podmínkách globalizace. Masarykova univerzita,<br />

Brno, 91 pp.

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