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annual report 2008-2009 - V/Line

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includes a new Regional Rail Link to provide extra dedicated<br />

This project, which will be completed by the Australian Rail<br />

Our staff lost-time injury frequency rate and customer<br />

CONTINUING N I N TO BREAK RECORDS<br />

R Total income for the V/<strong>Line</strong> business was up 13 per cent<br />

regional train tracks through Melbourne’s western suburbs.<br />

While Regional Rail Link is expected to take five years to<br />

complete, within our sights is the return of train services to<br />

Maryborough, which was also announced in the transport<br />

plan. This promises to be a boon to the V/<strong>Line</strong> business<br />

because the reopening of the lines to Ararat and Bairnsdale<br />

five years ago have been strongly supported by communities<br />

in those regions and we expect the same from Maryborough.<br />

Creswick Station will also be re-opened as part of this project,<br />

with a daily return service to provide access to education<br />

and employment opportunities in Ballarat, as well as health<br />

and retail services in Ballarat and Melbourne. Passenger<br />

services are expected to return in the second half of 2010.<br />

Nearing completion is the North East Rail Revitalisation<br />

Project which is converting 200 kilometres of track between<br />

Albury and Seymour from broad to standard gauge.<br />

In May <strong>2009</strong>, the Bairnsdale community celebrated five years<br />

since the return of their train services. ><br />

Track Corporation next year, will deliver a more reliable and<br />

comfortable service to our Albury / Wodonga line customers.<br />

OUR SAFETY FOCUS<br />

As we grow at a rapid rate, so too must our systems, to<br />

ensure our excellent safety record is not compromised.<br />

Ongoing training and procedure improvements, as<br />

part of our Rail Resource Management pilot program,<br />

have contributed to the good safety results. This includes<br />

management programs to make sure staff have the right<br />

equipment to safely carry out their jobs and understand<br />

the importance of <strong>report</strong>ing all issues regardless of how<br />

insignificant they may seem.<br />

Emergency and crisis management training continued to be<br />

a focus this year, with key staff tested in a range of scenarios<br />

to ensure V/<strong>Line</strong> is well-prepared to help our customers and<br />

emergency response agencies in the event of an incident.<br />

incidents within our control were on par with last year at<br />

12.1 per million hours worked. While it is pleasing that there<br />

has been little change despite record patronage, this result<br />

also demonstrates that we must remain vigilant to drive a<br />

reduction in incidents.<br />

Another area of ongoing safety focus is level crossings.<br />

Our partnerships with VicTrack, the state government,<br />

Department of Transport, VicRoads and regional councils<br />

has seen many crossings upgraded throughout the year,<br />

and direct V/<strong>Line</strong> maintenance work has been carried out<br />

at many to improve sightlines. This work will intensify in<br />

the coming year as we work with road owners to implement<br />

safety interface agreements to continually improve safety at<br />

road–rail intersections.<br />

More than 13 million passenger trips were made on V/<strong>Line</strong><br />

trains and coaches for the first time in Victorian history – a<br />

massive endorsement of recent years of investment in regional<br />

rail. This is a 10 per cent increase on last year’s patronage and<br />

extends the record–breaking era after a 27 per cent increase<br />

in 2006–07 and a 23 per cent increase in 2007–08.<br />

At the same time, our infrastructure team delivered a major<br />

maintenance works program on our passenger network.<br />

This included platform and stabling extensions to cater for<br />

longer trains with extra seating capacity, and the replacement<br />

of more than 114,000 sleepers across the state.<br />

The ongoing maintenance program has continued to produce<br />

tangible benefits for our customers as it has been a major<br />

factor in train punctuality on our regional network improving<br />

for the third year in a row to 95.2 per cent on time, despite<br />

extreme weather challenges. This is an excellent result and<br />

also demonstrates the success of our operations team in<br />

managing patronage growth so well.<br />

Similarly, major maintenance was undertaken on the rail<br />

freight network with 59,000 sleepers replaced to improve<br />

freight movements across Victoria.<br />

FINANCIAL N I A PERFORMANCE<br />

R E<br />

As more people travel by train and coach, V/<strong>Line</strong> becomes<br />

more financially efficient and the benefit of our service to the<br />

Victorian economy more evident. The subsidy per passenger<br />

trip dropped again this year to $19.42, from $19.88 last year<br />

and $22.74 in 2006–07 – an ongoing improved return on<br />

the taxpayer’s investment.<br />

to $465.2 million. This included a 15 per cent increase<br />

in farebox revenue to $68.6 million, and a 12.7 per cent<br />

increase in government subsidies to $255.6 million.<br />

However, expenses also rose 12 per cent to $471.6 million,<br />

with cost increases in train maintenance and coaches as we<br />

travel further. Revenue from freight access fees continues<br />

to be poor as a result of the drought’s impact on harvests.<br />

In <strong>2008</strong>–09, just $2.7 million was gained from access<br />

charges (down from $4.5 million in 2006–07) – well below<br />

the considerable cost to maintain the extensive freight rail<br />

network.<br />

As V/<strong>Line</strong> is a not-for-profit business funded on a cash<br />

basis by the Department of Transport, accounting standards<br />

require a deficit to be <strong>report</strong>ed as asset depreciation and<br />

other non-cash expenses are not funded. As a result, V/<strong>Line</strong><br />

this year <strong>report</strong>s a consolidated loss before tax for the year<br />

of $6.4 million (down from $9 million last year and<br />

$23.3 million in 2006–07). As a business charged with<br />

maintaining a currently under-utilised freight network, this<br />

financial result is in line with expectations. However, a<br />

breaking of the drought and return to better freight traffic<br />

may improve the financial result in future years.<br />

THE YEAR AHEAD<br />

A The past year is one of many accomplishments and I thank<br />

the entire V/<strong>Line</strong> team for an outstanding contribution.<br />

However, the coming year promises to be equally busy<br />

as we prepare to return passenger trains to Maryborough<br />

and works start on Regional Rail Link.<br />

I also thank our many partners across regional Victoria for<br />

their support, whether for providing goods and services to<br />

our business, for representing the transport needs of<br />

their communities, or for travelling with us in record<br />

numbers yet again.<br />

It’s an exciting time for public transport in Victoria,<br />

and V/<strong>Line</strong> is proud to be leading the switch back to<br />

train and coach travel.<br />

Rob Barnett<br />

Chief Executive Officer<br />

V/LINE ANNUAL REPORT <strong>2008</strong>-<strong>2009</strong><br />

CEO'S REPORT 12/13

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