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Industry Roadmap to Web 3.0 & Multibillion Dollar ... - INSEAD CALT

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Technology Trend 1—Semantic User Experience<br />

Intelligent user interfaces drive gains in user productivity & satisfaction.<br />

The Semantic Wave 2008 Report explores the<br />

impact of semantic technologies on user experience.<br />

User experience is the sum of interactions<br />

and overall satisfaction that a person has when<br />

using a product or system. Semantic user experience<br />

is the addition intelligence and contextawareness<br />

<strong>to</strong> make the user interface more adaptive,<br />

dynamic, advisory, proactive, au<strong>to</strong>nomic, and<br />

au<strong>to</strong>nomous, and the resulting experience easier,<br />

more useful, and more enjoyable.<br />

Attention is the limited resource on the internet —<br />

not disk capacity, processor speed or bandwidth.<br />

Values shape user experience. Simplicity, versatility<br />

and pleasurability are the new watchwords.<br />

Context is king. Mobility, wireless, and video are<br />

the new desk<strong>to</strong>p. Seamless services anytime, any<br />

where. Users are prosumers, creating content,<br />

participating in peer production, taking control<br />

of consumption. Trends in user interface (UI) are<br />

<strong>to</strong>wards personal avatars; context-aware, immersive<br />

3D interaction; and reality browsing, and augmented<br />

reality.<br />

person, object, event, etc. Context-awareness is<br />

using this knowledge <strong>to</strong> sense, predict, interpret,<br />

and respond <strong>to</strong> a situation.<br />

<strong>Web</strong> <strong>3.0</strong> browsers will understand semantics of<br />

data, will broker information, and au<strong>to</strong>matically interpret<br />

metadata. The emerging display landscape<br />

(depicted above) will be semantically connected<br />

and contextually aware. It will unify displaying and<br />

interacting, and will personalize experience. Reality<br />

browsing is querying the physical world live<br />

and up close from anywhere. Augmented reality is<br />

bringing the power of the <strong>Web</strong> <strong>to</strong> the point of decision,<br />

by combining real world and computer generated<br />

data. Semantic rich internet applications<br />

will exploit higher bandwidth content dimensionality,<br />

context sensitivity, and expanded reasoning power<br />

for dynamic visualization and interaction in the UI.<br />

Report<br />

Summary &<br />

Prospectus<br />

13<br />

Identity is information used <strong>to</strong> prove the individuality<br />

of a person as a persisting entity. The trend is<br />

<strong>to</strong>wards semantic avatars that enable individuals<br />

<strong>to</strong> manage and control their personal information,<br />

where ever it is across the net. Context is information<br />

that characterizes a situation of an entity,<br />

2007, 2008 Copyright MILLS•DAVIS. All rights reserved<br />

2007, 2008 Copyright MILLS•DAVIS. All rights reserved

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