Consultation Paper on Quality of Service (QoS) - ICTA

ANNEX B: CONSULTATION QUESTION LIST
Q.1 Do you agree that the Authority should set performance targets and require operators to meet
those values?
Q.2 Do you agree with the proposal of the Authority to publish measurements on a regular basis?
Q.3 Do you agree with the proposed set of QoS parameters for fixed telephony services?
Q4. Do you agree with the target values proposed for fixed telephony services? If not, please
suggest other benchmarks.
Q.5 Do you agree with the proposed set of QoS parameters for mobile telephony services?
Q.6 Do you agree with the target values proposed for mobile telephony services? If not, please
suggest other benchmarks.
Q.7 Do you agree with the proposed set of QoS parameters for international telephony services?
Q.8 Do you agree with the target values proposed for international telephony services? If not,
please suggest other benchmarks.
Q.9 Do you agree with the proposed set of QoS parameters for Internet services?
Q.10 Do you agree with the target values proposed for Internet services? If not, please suggest
other benchmarks.
Q.11 Should measurements be made by operators or outsourced to an independent agency?
Q.12 If auditing is to be done, should it be done by the regulator or an independent entity?
Q.13 In the event an independent auditor is to be appointed, what are the main criteria to
consider for the said appointment?
Q.14 To what extent should the Authority specify how audits should be carried out?
Q.15 What are the main measurements that need auditing?
Q.16 How frequently should an audit be carried out?
Q.17 Any other suggestions or comments?
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