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January - Stylist and Salon Newspapers

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What You Don’t Know Will Cost You<br />

by Ken Cassidy<br />

The reality of the old saying “What you<br />

don’t know will cost you” is what complicates<br />

the lives of business owners <strong>and</strong> managers in<br />

the beauty industry.<br />

Adjusting your business model is crucial<br />

to stay in business, as well as to be profitable.<br />

Most owners are overpaying their<br />

employees in all the wrong ways <strong>and</strong> not<br />

creating profits for their company. If owners<br />

are not aware of where employees cost them<br />

the most, they are setting up their businesses<br />

to fail.<br />

There are three crucial elements to<br />

protect, guide <strong>and</strong> direct an owner’s success.<br />

Without the internal structure in place, most<br />

owners are constantly back peddling to resolve<br />

issues that come up on a daily bases. We<br />

call this management style MSU, (Making<br />

Stuff Up).<br />

Take this new year as an opportunity to<br />

restructure business for the next economic<br />

business increase. It is coming sooner than<br />

you think. Will you be ready to bring on<br />

more staff <strong>and</strong> get things in line with your<br />

current staff? Your business plan should<br />

incorporate several items that you probably<br />

do not have in place if you are like most small<br />

beauty business owners. Here is an outline<br />

of what is needed to protect your financial<br />

investment <strong>and</strong> your dream.<br />

A Partnership Agreement<br />

This should be in place in case something<br />

happens between two or more partners. The<br />

agreement should clearly define how disputes<br />

should be worked out, regardless of the reason<br />

for separation. (no nasty divorces).<br />

An Employee Agreement<br />

With the way the IRS looks at the beauty<br />

industry, as well as the State <strong>and</strong> judges, it is<br />

more important than ever to have clarity with<br />

your employees to prevent any disagreements<br />

that come as a result of an audit, a court case<br />

or an unemployment hearing.<br />

A Policy <strong>and</strong> Procedure Manual<br />

Every owner with employees needs to<br />

have a policy <strong>and</strong> procedure manual in place.<br />

They simply state the policies of your company<br />

<strong>and</strong> the procedures to be followed by<br />

those in your company. What most owners do<br />

not realize is that these manuals will contain<br />

Federal <strong>and</strong> State m<strong>and</strong>ated guidelines <strong>and</strong><br />

cover a variety of issues. These issues can<br />

show up at the work place on any given<br />

day without warning such as the policy on<br />

bereavement leave, maternity leave or harassment<br />

of any type, etc. (Remember MSU)<br />

Front Desk Agreements<br />

We compensate <strong>and</strong> reward front desk<br />

personnel differently than our service providers,<br />

but it is equally important to make sure<br />

they are aware of your expectations.<br />

14 | JANUARY 2011 | TEXAS STYLIST & SALON<br />

Now for those owners who choose other business<br />

choices rather than having employees.<br />

5. Medical Contract Referral<br />

If an owner of a salon or spa wants to<br />

rent out space to a physician, they need an<br />

Independent Medical Contract Referral <strong>and</strong><br />

Space Rental Agreement. This protects the<br />

salon / spa owners from the medical issues<br />

that you may not be familiar with, among<br />

other things, <strong>and</strong> protects your spa.<br />

<strong>Salon</strong> Suites Agreements<br />

This is another business choice: leasing<br />

out private rooms that are self-contained.<br />

This agreement is between a property <strong>and</strong> a<br />

tenant, <strong>and</strong> must be clearly identified as such<br />

with the IRS, State <strong>and</strong> / or a judge.<br />

<strong>Salon</strong> / Spa Space Sublease Agreements<br />

If an owner is going to have rental stations,<br />

tables or rooms <strong>and</strong> does not own the<br />

building where their salon / spa is located,<br />

they need a SSL Agreement. This is necessary<br />

to make a clear-cut separation between the<br />

owner <strong>and</strong> the booth renters according to the<br />

authorities. If an owner owns the building<br />

where their salon / spa is located, they would<br />

need a Space Lease Agreement.<br />

Setting Up Your Business by Using<br />

Independent Contractors<br />

This is where you would contract with a<br />

company or individual to come into your establishment<br />

<strong>and</strong> perform a service. According<br />

to the authorities, most of the beauty industry<br />

does not qualify as an Independent Contractor<br />

working within their salon or spa. This is<br />

because of the incorrect way one usually goes<br />

about using the contractor <strong>and</strong> setting up business<br />

with these individuals. We get calls on a<br />

weekly basis from owners going through an<br />

audit, <strong>and</strong> most owners are losing the battle.<br />

This costs them dearly in back taxes, penalties<br />

<strong>and</strong> interest for that time period.<br />

Management Forms<br />

Having the correct Management Forms in<br />

place to direct your staff, whether employees<br />

or renters, will simplify any owner’s business<br />

life.They should support your legal documents<br />

if set up correctly. When is the best<br />

time to implement these legal documents?<br />

The first of the year is the ideal time to start<br />

with a clean slate tax wise. If you cannot incorporate<br />

them then, you will want to at the<br />

beginning of a new quarter.<br />

Every owner in the beauty industry should<br />

have a foundation that will protect their<br />

businesses legally <strong>and</strong> profitably, as well as a<br />

great management structure to guide, direct<br />

<strong>and</strong> reward all working within your company.<br />

Reevaluating your business plan <strong>and</strong> starting<br />

over in today’s economy has never been as<br />

important, as all of us are subject to the same<br />

laws <strong>and</strong> regulations as larger companies.<br />

Ken Cassidy is President of Kassidy’s <strong>Salon</strong> Management consulting company.<br />

He can be contacted at kassidy122@earthlink.net or www.kassidys.com.<br />

JANUARY 2011<br />

PP<br />

9-10: Empire <strong>and</strong> ARROJO present Masters of Beauty Skills Certification<br />

Program, Minneapolis, MN MastersOfBeauty@empire.edu<br />

PP<br />

14-22: Nail Those Profits at Sea Cruise, St. Martin, St. Kits, St.<br />

Lucia 1-800-809-6623 www.nailthoseprofitsatsea.com<br />

PP<br />

17-18: Beauty Expo USA, Las Vegas www.beautyexpousa.com<br />

PP<br />

23-24: Tools of the Trade Class - Cutting <strong>and</strong> Styling Classes<br />

featuring Dwight Miller, Albie Mulcahy, Alan Papaleo <strong>and</strong> Ian<br />

Gavet, Doubletree Hotel, Houston, TX (254)495-0189 or visit<br />

toolsofthetradeclass.com<br />

PP<br />

29-31: Long Beach International <strong>Salon</strong> & Spa Expo, Long Beach<br />

Convention Center probeauty.org/ISSE<br />

FEBRUARY 2011<br />

PP<br />

6-7: Empire <strong>and</strong> ARROJO present Masters of Beauty Skills<br />

Certification Program, Kentucky - MastersOfBeauty@empire.edu<br />

PP<br />

19-22: Bronner Bros. International Hair Show, Atlanta, GA,<br />

www.bronnerbros.com<br />

PP<br />

26-27: The Makeup Show LA, www.themakeupshow.com<br />

PP<br />

27: Beauty School Forum, Barristar Productions, Kissimmee, FL<br />

www.barristar.com 800 SHOW-432<br />

PP<br />

27-28: Day Spa Expo, Las Vegas, NV www.dayspaexpo.com<br />

MARCH 2011<br />

PP<br />

6: 3rd Annual Reign of Style Hair Competition <strong>and</strong> Show at The<br />

Seattle Center Exhibition Hall, Seattle, WA www.reignofstyle.com<br />

PP<br />

6-7: Empire <strong>and</strong> ARROJO present Masters of Beauty Skills Certification<br />

Program, Nashville, TN MastersOfBeauty@empire.edu<br />

PP<br />

6-7: Prof. Beauty London, www.professionalbeauty.co.uk/london<br />

PP<br />

6-8: IBS New York, Jacob Javits Center www.ibsnewyork.com<br />

PP<br />

6-8: International Esthetics, Cosmetics <strong>and</strong> Spa Conference<br />

IECSC New York, www.iecsc.com<br />

PP<br />

12-14: America’s Beauty Show, Chicago, IL 1-800-883-7808<br />

www.americasbeautyshow.com<br />

PP<br />

13: American Board of Certified Haircolorist Exam, Chicago, IL<br />

www.haircolorist.com<br />

PP<br />

13-14: ABA Canada, Montreal, Quebec www.abacanada.com<br />

PP<br />

13-14: The International Congress of Esthetics <strong>and</strong> Spa, Dallas-<br />

Arlington Convention Center, Arlington, Texas 1-800-471-0229<br />

www.LNEONLINE.com<br />

PP<br />

18-20: Beauty International’s Worldwide Leading Trade Fair for<br />

Professional Cosmetics, Nail, Foot <strong>and</strong> Wellness Professionals,<br />

Düsseldorf, Germany (312)781-5180 www.mdna.com<br />

PP<br />

18-21: Cosmoprof Bologna, Italy www.cosmoprof.com<br />

PP<br />

20: Sorme Treatment Cosmetics Makeup Workshop at the<br />

Maxwell Hotel, Seattle, WA www.sormeworkshops.com<br />

PP<br />

20-21: Spectrum International Beauty Expo, Los Angeles, CA<br />

(310)680-7367 www.sibe.us<br />

PP<br />

27-28: Tools of the Trade Class - Cutting <strong>and</strong> Styling Classes<br />

featuring Dwight Miller, Albie Mulcahy, Alan Papaleo <strong>and</strong> Ian<br />

Gavet, Doubletree Hotel, San Antonio, TX (254)495-0189 or visit<br />

toolsofthetradeclass.com<br />

PP<br />

26-28: Midwest International <strong>Salon</strong> & Spa Expo, Rosemont, IL<br />

probeauty.org/ISSE<br />

PP<br />

27-28: ABA Canada, Toronto, Ontario www.abacanada.com<br />

APRIL 2011<br />

PP<br />

3-4: The International Congress of Esthetics <strong>and</strong> Spa, Miami<br />

Beach Convention Center, Miami Beach, Florida 1-800-471-0229<br />

www.LNEONLINE.com<br />

PP<br />

9-10: Peel’s Spring Show, Council Bluffs, IA www.peels.com<br />

PP<br />

10: American Board of Certified Haircolorist Exam, Denver, CO<br />

www.haircolorist.com<br />

PP<br />

10-11: Cosmoprof’s 64th Annual Spring Style Show, San Jose,<br />

CA www.springstyleshow.net<br />

PP<br />

17-18: BSG Cosmoprof Beauty presents Seattle Fashion Focus,<br />

Seattle, WA www.fashion-focus.net<br />

PP<br />

24: Sorme Treatment Cosmetics Makeup Workshop at the<br />

Holiday Inn: Soho, New York City, NY www.sormeworkshops.com<br />

PP<br />

29-5/2: Electrologists’ Association of California State Symposium<br />

aboard the Carnival Paradise Cruise Ship 860-678-1972<br />

Email: donna.crump@snet.net<br />

MAY 2011<br />

PP<br />

8-9: Beauty School Forum, Barristar Productions, Anaheim, CA<br />

www.barristar.com 800 SHOW-432<br />

PP<br />

15-16: Galveston Fashion Focus Show, Galveston, TX www.<br />

armstrongmccall.com<br />

PP<br />

15-16: The Makeup Show NYC, www.themakeupshow.com<br />

PP<br />

22: Beauty School Forum, Barristar Productions, Minneapolis, MN<br />

www.barristar.com 800 SHOW-432<br />

PP<br />

22: Sorme Treatment Cosmetics Makeup Workshop at the<br />

Riverwalk Plaza, San Antonio, TX www.sormeworkshops.com<br />

JUNE 2011<br />

PP<br />

5-6: Premiere Orl<strong>and</strong>o International Beauty Event & Premiere<br />

DAYSPA conference, Orl<strong>and</strong>o, FL www.premiereshows.com<br />

PP<br />

12-13: The Makeup Show Chicago www.themakeupshow.com<br />

PP<br />

16-18: BeautyEurasia by Cosmoprof Worldwide, Istanbul, Turkey,<br />

www.beautyeurasia.com<br />

PP<br />

18-20: International Esthetics, Cosmetics <strong>and</strong> Spa Conference<br />

IECSC Las Vegas, NV www.iecsc.com<br />

PP<br />

18-20: IBS Las Vegas, Las Vegas, NV www.ibslasvegas.com<br />

JULY 2011<br />

PP<br />

10-11: Image Expo 2011, Houston Reliant Center, Houston, TX<br />

www.theimageexpo.com<br />

PP<br />

24: North American Hairstyling Awards, Las Vegas, NV www.<br />

probeauty.org/naha<br />

PP<br />

24: American Board of Certified Haircolorist Exam, Los Angeles,<br />

CA www.haircolorist.com<br />

PP<br />

31-8/2: Cosmoprof North America 2011, Las Vegas, NV<br />

800.557.3356 cosmoprofnorthamerica.com<br />

AUGUST 2011<br />

PP<br />

14: American Board of Certified Haircolorist Exam, Boston, MA<br />

www.haircolorist.com<br />

PP<br />

28-29: SW Fashion Focus, Glendale, AZ www.armstrongmccall.com<br />

SEPTEMBER 2011<br />

PP<br />

11-12: The International Congress of Esthetics <strong>and</strong> Spa Long<br />

Beach Convention Center, Long Beach, CA 1-800-471-0229 www.<br />

LNEONLINE.com<br />

PP<br />

11-12: Worlds Fair Show, Austin, TX www.armstrongmccall.com<br />

PP<br />

17-18: The Makeup Show Europe, Berlin, Germany,<br />

www.themakeupshow.com<br />

PP<br />

24-25: Peel’s Fall Show, Council Bluffs, IA www.peels.com<br />

OCTOBER 2011<br />

PP<br />

1-2: Peel’s Fall Show, Denver, CO www.peels.com<br />

PP<br />

2: Beauty School Forum, Barristar Productions, Indianapolis, IN<br />

www.barristar.com 800 SHOW-432<br />

PP<br />

16-17: Beauty School Forum, Barristar Productions, Burbank, CA<br />

www.barristar.com 800 SHOW-432<br />

PP<br />

23-24: The International Congress of Esthetics <strong>and</strong> Spa,<br />

Philadelphia Convention Center, Philadelphia, PA 1-800-471-0229<br />

www.LNEONLINE.com<br />

Educational events are listed free as space allows. To have your event listed, please email<br />

to lisa@stylistnewspapers.com or mail to <strong>Stylist</strong> <strong>Newspapers</strong>, 1750 SW Skyline Blvd. #24,<br />

Portl<strong>and</strong>, OR 97221. For more information call (503) 297-7010 x204.<br />

We’re Coming to Texas!<br />

The American Board of Certified<br />

Haircolorists will be holding an<br />

examination in Austin in September.<br />

Order your<br />

Study Materials at...<br />

Plenty of Time<br />

to Prepare<br />

www.haircolorist.com

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