Sales Bulletin - Abacus Distribution Systems (Hong Kong)
Sales Bulletin - Abacus Distribution Systems (Hong Kong)
Sales Bulletin - Abacus Distribution Systems (Hong Kong)
You also want an ePaper? Increase the reach of your titles
YUMPU automatically turns print PDFs into web optimized ePapers that Google loves.
Certificate of Ticketing and Airline Products & Services<br />
This Training Program is designed for all travel agent employees, aiming to provide basic fare<br />
construction concept and skills; up-to-date knowledge of Cathay Pacific and Dragonair products,<br />
services and a general understanding of various aviation community operations. All participants<br />
who successfully completed the program will be awarded the Certificate of Ticketing and Airline<br />
Products & Services, which is recognized worldwide.<br />
PROGRAM CONTENT<br />
Part 1 – Fare Construction (Day 1 - 4)<br />
Course Objectives & Administration<br />
Airline Geography<br />
Global Indicators<br />
Fare Construction Principle<br />
Ticketing Terms<br />
Limitations on Indirect Travel<br />
Types of Journey & Fare Application<br />
Directional of Fare Application<br />
Currency Conversion<br />
Higher Intermediate Point Check (HIP)<br />
Circle Trip Minimum Check (CTM)<br />
One Way Backhaul Check (HBC)<br />
Ticket Exchange and Reissue<br />
Mixed Class Construction<br />
Work Session<br />
Part 2 – Products and Services (Morning on Day 5)<br />
Corporate program<br />
Frequent Flyer and Loyalty Program<br />
<strong>Hong</strong> <strong>Kong</strong> <strong>Sales</strong> Office organization and<br />
responsibilities<br />
CX / KA agents.com<br />
Fare products<br />
ETs / VMCOs<br />
Joint service and Code share agreement<br />
Ticket refund<br />
GDS best practice<br />
Part 3 – Aviation Community Operations<br />
(Afternoon on Day 5)<br />
Cathay Pacific City<br />
<strong>Hong</strong> <strong>Kong</strong> International Airport<br />
PARTICULARS OF APPLICANT<br />
Surname: (Mr / Ms) _______________________<br />
(as shown on HKID card)<br />
HKID Card No. : ________________________<br />
First / Middle Name: _____________________________________<br />
(as shown on HKID card)<br />
Company Name: _____________________________________________ Job Title: ___________________________<br />
Office Address:<br />
__________________________________________________________________________________<br />
Email : ____________________________________________ Year of service in Travel Industry: ____________<br />
Telephone No: _________________ (office) __________________ (mobile) Fax No: __________________<br />
ENROLMENT:<br />
Applicant may enrol any one of 2 schedules in 2013, please circle your preference :<br />
1. 27-31 May (deadline 12Apr) 2. 23-27 Sep (deadline 09Aug)<br />
Complete the application form to Mrs Lisali Wan for enrolment by email to agency_sales@cathaypacific.com.<br />
Please send a copy of your HKID card for application of airport permit.<br />
Notice of acceptance will be sent by email to each applicant 1 month before commencement of the course.<br />
PAYMENT:<br />
Program fee at HKD3,500 per person. Lunch will be included on Day 5.<br />
Payment can be made by crossed cheque in favour of Cathay Pacific Airways Ltd within 7 days after acceptance is<br />
received.<br />
Return the completed form with payment to Cathay Pacific Airways, <strong>Sales</strong> Office, Suite 1808, 18/F, Tower 6, The<br />
Gateway, Harbour City, 9 Canton Road, Tsimshatsui, attention Mrs Lisali Wan. For inquiries, please contact <strong>Sales</strong> Office<br />
at 2747-5808.<br />
NOTES FOR APPLICANTS:<br />
A certificate will be awarded to participant with 100% attendance for Part 1-3 and 80% score for the written test of Part 1.<br />
Full program fee will be levied in the event of a cancellation or any change of applicant unless notification is received no<br />
later than 21 days prior to course commencement.<br />
P a g e | 2 of 3
Change language