The Sales Cloud datasheet - Salesforce.com
The Sales Cloud datasheet - Salesforce.com
The Sales Cloud datasheet - Salesforce.com
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<strong>The</strong> <strong>Sales</strong> <strong>Cloud</strong><br />
Running a productive sales organization can be nerve-wracking: trying to grow your business, putting effective<br />
sales processes in place, and giving your sales reps the tools they need to be successful. In today’s hectic world,<br />
how do you give your reps more time in front of customers while getting them to collaborate and sell as a<br />
team? And how do you do everything with less money, fewer resources, and lower risk?<br />
Many sales organizations are turning to the Internet—“the cloud”—for fast, easy access<br />
to the tools and services they need to build closer relationships with customers, without<br />
the risk and expense associated with traditional software. <strong>The</strong> cloud is connecting sales<br />
reps to information, colleagues, partners, and prospects they would never find otherwise.<br />
Wel<strong>com</strong>e to the <strong>Sales</strong> <strong>Cloud</strong>, where sales reps have all the tools they need to be more<br />
productive, more collaborative, and sell more effectively. <strong>The</strong> result: stronger connections<br />
with customers, higher win rates, and more closed deals.<br />
“<br />
We increased our<br />
close rate by 17% with<br />
the <strong>Sales</strong> <strong>Cloud</strong>.<br />
”<br />
Phill Spalding<br />
Broker Development Manager<br />
Allianz Commercial<br />
Workflow &<br />
approvals<br />
Email &<br />
calendaring<br />
Content<br />
library<br />
Jigsaw<br />
data services<br />
Real-time<br />
analytics<br />
Opportunities<br />
& quotes<br />
Partners<br />
Marketing<br />
& leads<br />
Social<br />
Accounts<br />
& contacts<br />
AppExchange<br />
<strong>The</strong> world’s leading sales application<br />
<strong>The</strong> <strong>Sales</strong> <strong>Cloud</strong> is the trusted sales application for more than 77,000 salesforce.<strong>com</strong> customers around the world.<br />
<strong>Sales</strong>force.<strong>com</strong> created the <strong>Sales</strong> <strong>Cloud</strong> to be as easy to use as a consumer Web site like Amazon.<strong>com</strong>. Today, the<br />
Web continues to evolve and is connecting the masses through social networks and online <strong>com</strong>munities, and it’s<br />
delivering up-to-the-minute information right to you, instantly.<br />
Naturally, the <strong>Sales</strong> <strong>Cloud</strong> has moved forward too. <strong>The</strong> <strong>Sales</strong> <strong>Cloud</strong> helps both sales reps and managers do what<br />
they need to do: sell. Plus, get the next generation of collaboration tools with <strong>Sales</strong>force Chatter. Stay on top of<br />
everything that’s happening in your deals, in real time, with Chatter. Updates on people, documents, accounts,<br />
and deals are pushed to you immediately in your Chatter feed.<br />
And thanks to cloud <strong>com</strong>puting, the <strong>Sales</strong> <strong>Cloud</strong> frees <strong>com</strong>panies from the hidden costs, high failure rates,<br />
unacceptable risks, and drawn-out implementations of traditional CRM software. In an April 2010 salesforce.<strong>com</strong>sponsored<br />
survey by MarketTools, Inc., nearly 4,000 salesforce.<strong>com</strong> customers reported average improvements of<br />
38 percent in forecast accuracy, 21 percent in sales win rates, 31 percent in sales productivity, 28 percent in lead<br />
conversion rates, and 26 percent in sales revenues.
Everything you need. All in one place.<br />
Comprehensive and easy to customize, the <strong>Sales</strong> <strong>Cloud</strong> delivers information to you in real time. Whether you’re<br />
in the office, on your mobile device, or offline, in the <strong>Sales</strong> <strong>Cloud</strong> you’ll find the tools managers and reps need to<br />
improve visibility, build stronger relationships, and close more deals.<br />
▪▪Chatter – Collaborate on what matters most to you at work. Get updates on<br />
people, data, and documents through real-time feeds, where all the information<br />
you need is pushed straight to you.<br />
▪▪Accounts & contacts – Maximize sales rep productivity with a 360-degree view<br />
of each customer for deep knowledge of every account and contact.<br />
▪▪Marketing & leads – See which of your marketing efforts leads to the most<br />
sales with a single system for managing and tracking multi-channel marketing<br />
campaigns from lead to close.<br />
▪▪Opportunities & quotes – Have a single place for updating deal information,<br />
recording customer interactions, tracking <strong>com</strong>petitors, and creating quotes. Get<br />
at-a-glance visibility on that critical deal.<br />
▪▪Workflow & approvals – Streamline pricing approvals to speed up your deal cycles and automate follow-up<br />
tasks to boost sales effectiveness. Now, you’re in business.<br />
▪▪Email & productivity – Remove the barriers to CRM by <strong>com</strong>bining the desktop apps your reps already use<br />
in one spot. <strong>The</strong> <strong>Sales</strong> <strong>Cloud</strong> works seamlessly with Microsoft Office, Lotus Notes, and Google Apps.<br />
▪▪Jigsaw data services – Your CRM data just got a whole lot better with real-time business contact info and<br />
automated data hygiene. Discover new contact data, and turn previously unusable records into new leads.<br />
▪▪Content library – Give your reps instant, easy access to the best sales presentations and collateral. Share<br />
what works with the team and keep reps on message and selling with confidence.<br />
▪▪Real-time analytics – Get a <strong>com</strong>prehensive, real-time view of your business. Managers, executives, and reps<br />
are only a few clicks away from the insight needed to make smart business decisions and accurately estimate<br />
future sales.<br />
▪▪Partners – Get unparalleled, real-time visibility across all channels. Share information and collaborate<br />
instantly with partners on contacts, deals, opportunities, and products.<br />
▪▪AppExchange – Extend the <strong>Sales</strong> <strong>Cloud</strong> to financial services, human resources, or analytics. Browse among<br />
hundreds of applications on the AppExchange, salesforce.<strong>com</strong>’s popular marketplace of cloud <strong>com</strong>puting<br />
apps. Try them, and then deploy when you’re ready.<br />
▪▪Force.<strong>com</strong> cloud platform – Tailor the <strong>Sales</strong> <strong>Cloud</strong> to work for your business. Customize with clicks, add<br />
any business process, and control who sees what. You can even build your own apps to extend your solution.<br />
Only with salesforce.<strong>com</strong><br />
Step up to today’s technology with the <strong>Sales</strong> <strong>Cloud</strong>, where work is easier and more productive thanks to<br />
across-the-board visibility, unique customization to your business needs, and improved collaboration to sell<br />
more, faster.<br />
Other industry leaders like Cisco, Dell, and NBC Universal trust us to help take their sales success to the next<br />
level. That’s why the <strong>Sales</strong> <strong>Cloud</strong> is the most popular sales application among sales organizations of all sizes.<br />
Win more business with the <strong>Sales</strong> <strong>Cloud</strong>. Get started today.<br />
To be part of the <strong>Sales</strong> <strong>Cloud</strong>, visit:<br />
www.salesforce.<strong>com</strong>/salescloud<br />
“<br />
<strong>The</strong> <strong>Sales</strong> <strong>Cloud</strong><br />
gives Avis Budget<br />
100% visibility into<br />
approvals and<br />
stage tracking.<br />
”<br />
Alyssa Andersen<br />
Director of <strong>Sales</strong> Resources<br />
& Development<br />
Avis Budget Group<br />
For More Information<br />
Contact your account executive to learn<br />
how we can help you accelerate your<br />
CRM success.<br />
Corporate Headquarters<br />
<strong>The</strong> Landmark @ One Market<br />
Suite 300<br />
San Francisco, CA, 94105<br />
United States<br />
1-800-NO-SOFTWARE<br />
www.salesforce.<strong>com</strong><br />
Global Offices<br />
Latin America<br />
Japan<br />
Asia/Pacific<br />
EMEA<br />
+1-415-536-4606<br />
+81-3-5785-8201<br />
+65-6302-5700<br />
+4121-6953700<br />
Copyright ©2010, salesforce.<strong>com</strong>, inc. All rights reserved. <strong>Sales</strong>force.<strong>com</strong> and the “no software” logo are registered trademarks of salesforce.<strong>com</strong>, inc.,<br />
and salesforce.<strong>com</strong> owns other registered and unregistered trademarks. Other names used herein may be trademarks of their respective owners.<br />
DS_<strong>Sales</strong><strong>Cloud</strong>_2010-06-07