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Managing Traffic Incidents - University of Queensland

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Roads and <strong>Traffic</strong> Authority <strong>of</strong> NSW<br />

<strong>Managing</strong> <strong>Traffic</strong> <strong>Incidents</strong><br />

Current integration <strong>of</strong> traffic management<br />

activities is fragmented. Communication is<br />

predominately by telephone, e-mail and fax.<br />

Closed circuit television coverage is transmitted<br />

between the Main Roads <strong>Traffic</strong> Management<br />

Centre, the Brisbane City <strong>Traffic</strong> Control<br />

Centre and Police Communications.<br />

A trail joint initiative by Main Roads-<br />

<strong>Queensland</strong> Police Service called Operation<br />

Freeflow was undertaken in the three months<br />

ending June 2001. The trial included motorcycle<br />

police performing mobile patrols on selected<br />

motorways within Brisbane during the<br />

morning and evening peak periods to significantly<br />

reduce the response time<br />

<strong>Traffic</strong> Control Centres<br />

Sydney’s Transport Management Centre<br />

(TMC) was commissioned in August 1999 in<br />

readiness for the Sydney 2000 Olympic<br />

Games. The Roads and <strong>Traffic</strong> Authority<br />

(RTA) purpose-built the new TMC at a cost <strong>of</strong><br />

$A30 million. During the Olympic Games it<br />

was the command and control centre for<br />

Olympic public transport and traffic.<br />

RTA, Police and State Transit Authority<br />

(public transport) <strong>of</strong>ficers operate the control<br />

centre and pr<strong>of</strong>essional and support staff are<br />

co-located to maximise support capabilities.<br />

The Victorian State government traffic authority,<br />

VicRoads, operates a <strong>Traffic</strong> Control<br />

and Communication Centre which manages<br />

the 3,400 traffic signals across the state and<br />

over 140 CCTVs in Melbourne (other than on<br />

the City Link Tollway) and handles 250,000<br />

telephone calls each year, <strong>of</strong> which over<br />

60,000 are requests for assistance. VicRoads’<br />

automatic incident detection system, utilising<br />

loop detectors on the major freeways, is also<br />

being used in Adelaide.<br />

MRWA has recently established a new traffic<br />

control centre,<br />

which includes a<br />

system installed by<br />

MI Transport Systems<br />

similar to the<br />

CCCS being used by<br />

City Link in Melbourne.<br />

A digital<br />

camera based automatic<br />

incident detection<br />

system is also<br />

currently being<br />

evaluated.<br />

Incident Management Systems<br />

<strong>Queensland</strong> Main Roads has a manual incident<br />

management system, relying mainly on<br />

telephone calls from the public, which are<br />

verified through cameras, but also has a semiautomatic<br />

incident detection capability using<br />

in-road loop detectors.<br />

Incident management modules are being<br />

included in the redevelopment <strong>of</strong> Main Roads<br />

traffic management system (STREAMS), including<br />

automatic incident detection based on<br />

a combination <strong>of</strong> loop and video detection<br />

systems and sophisticated analysis and prediction<br />

algorithms. Systems will be available for<br />

incident logging, reporting and analysis and<br />

preset response plans. Future plans include<br />

extending incident management systems from<br />

freeways to heavy trafficked local streets and<br />

producing automated incident response plans<br />

for decision support.<br />

RTA NSW has been putting considerable<br />

effort is being focussed on progressively developing<br />

preset automated incident response<br />

plans (25 staff are currently involved in response<br />

planning and system configuration).<br />

Responses include providing a detour, changing<br />

traffic signal timing through SCATS,<br />

changing speed limits through variable speed<br />

signs and advisory messages to motorists over<br />

a network <strong>of</strong> variable message signs.<br />

The incident management system consists<br />

<strong>of</strong> a Central Management Computer System<br />

(CMCS) which is either activated through the<br />

automated incident detection system or by the<br />

operator. The CMCS supplied by Serco Systems<br />

is based on the NADICS system in Scotland.<br />

The Melbourne City Link comprising 22 km<br />

<strong>of</strong> upgraded and new freeways, transforms the<br />

existing freeway system, dramatically reducing<br />

traffic congestion. It is the world's largest<br />

application <strong>of</strong> electronic tolling technology at<br />

freeway speeds in an urban road setting, making<br />

the tollway one <strong>of</strong> the first to commit fully<br />

to the concept <strong>of</strong> cashless tolling. The focus<br />

on incident management is to ensure a high<br />

level <strong>of</strong> service to toll road users.<br />

It is a single operator controlled tollway using<br />

a Central Control Computer System<br />

(CCCS). The CCCS solution integrates traffic<br />

management and tunnel plant control systems<br />

into a single operator interface and includes a<br />

state-<strong>of</strong>-the-art incident management system,<br />

with automatic incident detection by real time<br />

2 DECEMBER 2001

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