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Managing Traffic Incidents - University of Queensland

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(Continued from page 19)<br />

There have been many more examples<br />

throughout my fortunate career which illustrate<br />

a continuum <strong>of</strong> interaction and pr<strong>of</strong>essional<br />

development, but practical limitations<br />

dictate that I not list them all. However, 2<br />

which arose during the 6 years in which I<br />

was privileged to serve as Chief Engineer <strong>of</strong><br />

Main Roads warrant mention here:<br />

i. I was asked to establish and lead a team <strong>of</strong><br />

pr<strong>of</strong>essionals for the purpose <strong>of</strong> defining<br />

and implementing a system <strong>of</strong> performance<br />

assessment <strong>of</strong> engineers and technicians<br />

throughout the Department (to be<br />

applied to about 700 technically qualified<br />

staff). Implementation <strong>of</strong> this system was<br />

initiated among the Senior Management<br />

Team before we cascaded it down through<br />

the ranks. This gave me the opportunity to<br />

experience first hand a pr<strong>of</strong>essional approach<br />

for setting <strong>of</strong> objectives for my<br />

own responsibilities and subsequent assessment<br />

<strong>of</strong> their achievement in a positive<br />

way with my own superior - and then<br />

with my subordinates (all senior <strong>of</strong>ficers<br />

<strong>of</strong> high calibre).<br />

ii. On my own initiative I arranged for a<br />

team <strong>of</strong> pr<strong>of</strong>essionals to assist me in defining<br />

a document which enunciated the<br />

attitudes and policies <strong>of</strong> Main Roads in<br />

development <strong>of</strong> its graduate engineers;<br />

respective responsibilities for the graduates,<br />

their superiors and for the Department<br />

itself were defined - the concept <strong>of</strong><br />

mentoring was recognised in this and<br />

guidelines for its performance were denied.<br />

Now what does this all mean? I have no<br />

doubt that my fortunate career did not just<br />

happen (by accident). Those responsible for<br />

my activities always made themselves available<br />

to encourage me and to guide my development.<br />

It was clear that I was given "lots <strong>of</strong><br />

rope", but never left in a position whereby "I<br />

might hang myself". It needs to be recognised<br />

that opportunities for development and<br />

career advancement were there to be taken<br />

up - I did not have to grasp them, but the environment<br />

in which I operated gave me the<br />

confidence to "have a go".<br />

On reflection, if there was one ingredient<br />

missing in the early days <strong>of</strong> my fortunate<br />

career it was that these principles and attitudes<br />

were not expressed and openly discussed<br />

- they were just applied.<br />

When we realise that the fundamental responsibility<br />

for a pr<strong>of</strong>essional engineer's development<br />

rests with him or herself, we<br />

might be excused for saying that we don't<br />

need to have these things written down and<br />

talked about. Nevertheless, my own experience<br />

tells me that the potential <strong>of</strong> any pr<strong>of</strong>essional<br />

engineer is more likely to be realised<br />

if the principles and attitudes relevant to pr<strong>of</strong>essional<br />

development are documented and<br />

discussed with him/her. I draw a parallel<br />

here with experience in the latest phase <strong>of</strong><br />

my fortunate career - as a specialist consultant<br />

in quality management : the very action<br />

<strong>of</strong> documenting the processes involved in<br />

any significant activity leads to better understanding<br />

<strong>of</strong> them and initiates improvements.<br />

Some final words <strong>of</strong> advice: as you go<br />

about defining how you will achieve all <strong>of</strong><br />

the ideas set out so well by Pr<strong>of</strong>essor Charles<br />

in his article, make sure the following 2 dimensions<br />

are clearly defined in your plan<br />

and your tactics for its implementation:<br />

– be clear on your own responsibility for<br />

your pr<strong>of</strong>essional development - if you<br />

don't see it this way, others who do will<br />

gallop past you; and<br />

– seek out a mentor who you can rely upon<br />

and confide in - this may be your boss,<br />

but doesn't have to be; you may even need<br />

a series <strong>of</strong> mentors over the first years <strong>of</strong><br />

your career; the key is to consciously and<br />

earnestly make this happen. !<br />

Contact Trevor Parminter by email :<br />

tparmin@tpgi.com.au<br />

20 DECEMBER 2001

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