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TRANSPORTATION Toronto Transit Commission (TTC) 416-393-4636 TTY 416-481-2523 416-539-5438 Elevator Service Status www.ttc.ca • Visit the website for information on fares, schedules, maps and planning your route as well as service changes and alerts. • The trip planner includes an option to find a wheelchair accessible route. • Call the Elevator Service Status number for updates about elevators and escalators in service. TTC Wheeltrans Registration/Customer Service 416-393-4111 Trip Reservations 416-393-4222 RideLine Automated Touch Tone Service 416-397-8000 Priority Line 416-393-4311 TTY Service 416-393-4555 wheeltrans.customerservice@ttc.ca • Wheel-Trans provides door-to-door accessible transit service for persons with physical disabilities. • The TTC has established eligibility guidelines for service, based on an individual’s level of physical functional mobility in the home, within the area immediately surrounding the home, and in the community at large as well as the permanency of the disability. Eligibility is not based on particular disabilities. • All Wheel-Trans applicants, regardless of mobility status, are required to attend an in-person interview in order to determine eligibility. Call Customer Service to arrange an interview. Toronto RIDE 416-481-5250 www.torontoride.ca • Toronto Ride’s 14 partner agencies provide transportation services to frail seniors and adults with disabilities who live within their agency boundaries. See the website for a list. • Cost of the ride is determined by distance travelled. If required, subsidies may be available. • To request a ride, contact the Toronto Ride agency in your area. • For more information, or if you don’t know which agency services your area, call the Toronto RIDE number. GO Transit 416-869-3200 Toll Free 1-888-438-6646 TTY Toll Free 1-800-387-3652 www.gotransit.com • Regional public transportation service for the Greater Toronto and Hamilton Area of Southern Ontario. • Service extends to Niagara Falls and Kitchener-Waterloo, Orangeville, Barrie, and Beaverton, Stouffville, Uxbridge, Oshawa, Peterborough and Newcastle. VIVA/York Region Transit 905-762-2100 Toll Free 1-866-668-3978 TTY 905-881-5167 TTY Toll Free 1-866-276-7478 www.yrt.ca • Viva connects Markham, Richmond Hill, Vaughan, Aurora and Newmarket and links York Region with the TTC subway system, GO Transit and the Region of Peel. • York Region Transit’s local service connects all nine municipalities of York Region with access to Toronto, Durham and Peel. TRANSPORTATION HOUSING AND HOUSING ASSISTANCE | A Guide To Services For Tenants | 2012-2013 117
INDEX HOUSING INDEX AND HOUSING ASSISTANCE 118 A Activities, and free events, ...............................................65-67 See also Community centres .....................................80-91 See also Libraries ......................................................72-79 Advocacy, see Ombudsman/complaints .............................. 114 Attractions, see Free events and activities .........................65-67 Assistive devices, see People with a disability ...................33-35 B Bed bugs, .............................................................................. 48 Benefits, see Income programs .....................................103-106 Budgeting, see Financial literacy and trusteeship ................. 106 C Canada Pension Plan, (CPP), ........................................103-104 Citizenship, see Settlement services ..............................115-116 Client complaints, satisfaction, see Ombudsman/complaints .............114-115 College, community, see Education ........................................ 93 Cooling centres, see Heat alerts .......................................49-50 Community centres, .........................................................80-91 Community health centres, ..............................................26-31 Community hubs, .............................................................62-63 Community kitchens, ........................................................51-52 Community legal clinics, ...............................................110-113 Consumer affairs, see Ombudsman/complaints ...........114-115 Consumer protection, see Fraud and scams ..................107-108 Counselling/family services, .............................................35-36 Crisis, and emergency information, ......................................... 4 See also Crisis under Health, ........................................ 20 Mental health, ............................. 36 Substance use treatment .............. 41 See also Hospitals with emergency/urgent care departments ..................................................24-25 D Dental ..............................................................................46-47 Toronto Public Health dental clinics, .............................. 46 low cost institutions, ..................................................... 47 Disability, people with a, .................................................. 33-35 Drop-ins, ...........................................................................67-71 Duty Counsel, see Legal services ...................................108-109 E Education and training, ....................................................92-95 general information and referral, .................................. 92 school boards, ............................................................... 92 LINC/ESL, ....................................................................... 92 apprenticeships, ............................................................ 92 community colleges, ...................................................... 93 reading, writing, math and computer skills, .............93-95 Employment, employment centres, ................................96-100 Entertainment, see Free events and activities ...................65-67 ESL, see Education ................................................................ 92 Eviction, see Crisis and emergency information ...................... 4 See also Eviction prevention and housing help programs .................................9-16 See also Tenant information ......................................17-19 Events, free and activities, ................................................65-67 F Family law, see Legal services .......................................108-113 Financial assistance, see Income programs ..................103-106 Financial literacy and trusteeship, ....................................... 106 Fraud and scams, ..........................................................107-108 Free Events and Activities, ................................................65-67 Food banks, ......................................................................50-52 G General information and referral numbers, ............................. 5 See also general information and referral, Health and wellness ................................................ 23 Mental health.......................................................... 37 Substance use treatment ......................................... 42 Education and employment ................................... 92 H Heat Alerts, .......................................................................49-50 Health, .............................................................................20-64 crisis and emergency information, ................................. 20 general information and referral, .................................. 23 hospitals with emergency departments/urgent care, 24-25 community health centres, .......................................26-31 sexual health clinics, ................................................32-33 people with a disability, ...........................................33-35 mental health, ..........................................................36-41 substance use treatment, .........................................41-45 dental, ......................................................................46-47 Housing, .............................................................................7-19 housing access and applications ..................................... 7 housing providers .........................................................7-9 eviction prevention and housing help programs .........9-16 tenant information ....................................................17-19 | A Guide To Services For Tenants | 2012-2013
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INTRODUCTION Welcome to the third e
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Things to Do Free Events and Activi
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GENERAL INFORMATION AND REFERRAL NU
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HOUSING AND HOUSING ASSISTANCE This
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Romero House 416-763-1303 1558 Bloo
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Housing Help Programs - General and
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Housing Help - Aboriginal 1 Aborigi
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13 14 John Howard Society of Toront
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TENANT INFORMATION Here you will fi
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Residential Tenancies Act and Tenan
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First Name Address City INFORMATION
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General Information and Referral Co
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2075 Bayview Avenue www.sunnybrook.
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KEELE ST Community Health Centres C
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VICTORIA PARK AVE BIRCHMOUNT RD 1 S
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KEELE ST VICTORIA PARK AVE 11 Sherb
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HPV (Human Papilloma Virus) Vaccine
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Assistive Devices Program Ministry
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General Information and Referral Th
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COTA Health 416-785-9230 Toll Free
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Family Matters Resource Centre www.
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Anishnawbe Health 416-657-0379 22 V
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YMCA Youth Substance Abuse Program
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Institutions offering low cost dent
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HEAT ALERTS High heat and high humi
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food banks in the GTA. • Call for
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Weekly Meals List - Free or Low Cos
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HIGHWAY 427 KEELE ST BAY ST BIRCHMO
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THINGS TO DO FREE EVENTS AND ACTIVI
Page 68 and 69: Guildwood Park 201 Guildwood Parkwa
Page 70 and 71: Sanctuary Ministries 416-922-0628 2
Page 72 and 73: www.sistering.org Monday-Friday 9 a
Page 74 and 75: Former Municipalities Libraries Lib
Page 76 and 77: Libraries Libraries Library in Nort
Page 78 and 79: BIRCHMOUNT RD Libraries Libraries L
Page 80 and 81: WOODBINE AVE Former Municipalities
Page 82 and 83: 10 11 12 13 14 15 Edgehill House 41
Page 84 and 85: 39 Swansea Community Recreation Cen
Page 86 and 87: VICTORIA PARK AVE icipalities 28 O
Page 88 and 89: VICTORIA PARK AVE 18 Milliken Park
Page 90 and 91: VICTORIA PARK AVE JANE ST 16 17 Fra
Page 92 and 93: VICTORIA PARK AVE JANE ST 39 Wallac
Page 94 and 95: Community Colleges Community Colleg
Page 96 and 97: Dixon Hall Regent Park Learning Cen
Page 98 and 99: JobStart Chauncey Avenue 416-231-22
Page 100 and 101: Toronto East Centre for Education &
Page 102 and 103: LEGAL AND FINANCIAL IDENTIFICATION
Page 104 and 105: FINANCIAL ASSISTANCE, LITERACY AND
Page 106 and 107: you may qualify for either the Allo
Page 108 and 109: INCOME TAX It is very important to
Page 110 and 111: Duty Counsel If you’re at the cou
Page 112 and 113: 13 14 15 16 17 West Toronto Communi
Page 114 and 115: HIGHWAY 27 S KEELE ST BAY ST VICTOR
Page 116 and 117: Government of Canada Office for Cli
Page 120 and 121: Hospitals, with emergency departmen
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